The moment we signed the lease for newsXpress Watergardens store we committed to investing considerable time and money into the journey pursuing what the next generation newsagency will look like. This began with casting aside many of the shop layout assumptions which have dominated newsagent shop fits for decades. We obsessed about layout, finishes, lighting and mood.
In fact, mood was key since we wanted to change the customer experience considerably from the visual noise and rush of a traditional newsagency experience.
This is the first newsagency for our designer – a big risk but also an excellent opportunity if we were to truly start with a clean slate. We has some stipulations – including the use of magazine fixtures from Europe. This photo shows part of the magazine department – you can see that the least of any cover showing is half and that many magazine are displayed with the full cover showing – how designers, publishers and editors intended them to be shown.
The learnings (good and bad) from this store will be shared with newsXpress members as the journey unfolds – it is a key reason for opening a corporate store, to gain personal experience and to have a place where risk investment (in dollars and labour) can be made.
It is important for more newsagents to experiment, to challenge shop designers and builders, to push the boundaries of what constitutes a newsagency and to measure the results.
The opening of the store three days ago was another step in our journey but it is only early days yet. We have more ideas to try, new stock to bring in and, still, some of the fit to be implemented.