Victorian small business retailers adjusting to stage 4 restrictions
Speaking personally. Owning a business that remains open in the Melbourne metro stage 4 lockdown can be a good feeling, for a moment, a brief moment, and then you realise all the businesses around you that will close.
Every local retail business is part of a community, an ecosystem, of businesses and people who rely on those businesses. So many colleagues will be home and out of work, with shops close. Some will have prepared and have an online operation through which they can trade. however, I suspect the majority will not.
Right now, I wonder if 6 (or more) weeks on we will see the announcement yesterday as a phyrric victory.
It is odd considering this through the prism of owning businesses that get to remain open. I didn’t expect this to be the case. It is good, but challenging.
Back in the first weeks of March we planned for this. We were frugal with spending, backing only winners, prepping for what might come. That work, back then, has made the path ahead more certain for us and provided the capacity for us to pivot, again, through the new stage 4 situation.
Looking at this more broadly. The rest of Australia is starting to see the role businesses in Victoria play. This is reflected in the detail of the government announcement yesterday.
In our channel, with all major card companies and many major gift, toy, games and plush suppliers supplying through Victorian based warehouses, the impact could have been far worse.
The reduction in warehouse teams will slow supply, but not stop it. I think key will be timing of ordering. retailers are well advised to add a buffer to the order cycle. For example, if you usually order Wednesday for an early the next week delivery, pull that forward by at least two days and include a buffer so you are not left without stock.
In the Melbourne metro area, there are opportunities for retail newsagencies to offer products other local retailers cannot. Toys, games, gifts, homewares all fit within this opportunity space. However, engaging with these opportunities will need respect and care so as to not damage other local relationships. Nimble suppliers will embrace this opportunity for relationships with newsagency businesses, some, maybe, for the first time.
The rest of Australia. Outside of Victoria, I expect that stage 4 in Victoria will impact the psyche of Australians as it offers a more local case study on dealing with the ramifications of people with corona being close to others.
As someone living and working in metro Melbourne, it is an unexpected and weird experience. However, like plenty of 2020, it is something to understand and deal with.