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Web 2.0

Corey, media disruption and newsagents

The Corey Worthington story which has dominated headlines here and overseas this past week demonstrates how the media has changed and how old media cannot keep up with a fast moving story.

While TV crews and radio stations fought to get Corey into their studios to have a crack at the sixteen year old and newspapers had yesterday’s news, Corey and his friends were using new media to spin his new celebrity their way and online sites made the story their own and more immediate. They were on youtube and elsewhere with their take on the story as they saw it for their generation.

Online media outlets such as Monkey Magazine in the UK brought the Corey story to hundreds of thousands.

Slapcorey got to over 300,000 hits in a matter of hours as a viral bushfire was set off.

Blogs such as ilovecoreyworthington took the story and the opinion around it even further.

Crikey provided analysis of the media coverage of the Corey story and more up to date coverage than newspapers.

BustedTees and others got into the commercial opportunity with t-shirts and sunglasses.

News Ltd understood the importance of online and paid for a Google Ad to display if you searched for Corey using the search engine. Defamer joined them with a Google ad yesterday but their link resulted in an error.

While Australian newsagents could do no more than sell newspapers and magazines through this tsunami about Corey, it’s instructive to take a moment and look at how this story ran through the week and consider the role we, as newsagents, played compared to how it may have played out ten years ago.

I am not suggesting could have done anything differently than selling the products we have. However, we have to question our relevance in the context of these fast moving stories, the relevance of the products we sell.

Relevance is a big question for newsagents and goes to the heart of the question of what the newsagency of the future looks like.

The Corey story will be studied in universities this year as a media case study I’m sure. It is a story which demonstrates how people in the news can use Web 2.0 tools to have greater control over their message, how others online are adept at providing more current news and analysis of fast-moving stories and how out of date old media has become.

Newsagents ought to study the Corey story as carefully as media students at university. It shows his how people are consuming and interacting with news.

I don’t see the Corey Worthington story as as damaging newsagency relevance as much as being a reminder that the world has changed. We need to understand this and make capital investments in our our businesses accordingly. While some newsagents are, and finding success, many are not – they are waiting for publishers and other suppliers to unveil a new future for them.

On Corey himself, good luck to him. He is sixteen. I had a party at my place when I was sixteen and my parents were away for the weekend. While it didn’t attract as many as Corey’s party or any media coverage, I can understand his need. Yeah, good luck to him!

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magazines

Newspaper ditches newsprint

Wired has the story. Okay, it’s a small circulation title with legal listings. That does not diminish the significance of the move.

I first read this story about Sweden’s Post-och Inrikes Tidningar somewhere else last month and thought it was not worth blogging about. Then, today, I heard Cemeron Reilly of the Podcast Network and James Farmer, the online Community Editor for The Age debating the role of ‘citizen media with Jon Faine on ABC local radio in Melbourne. Farmer was talking down the impact of online on mainstream media. Reilly batted well for the disruptors. Farmer would have us believe that most blogs are a waste of time and irrelevant. Traffic says otherwise. Feedback at blogs says otherwise. Blogs provide a better opportunity for transparent democracy than mainstream media could ever offer.

Mainstream media has lost its monopoly on access to the masses and it’s struggling to come to grips with that.

How we consume media is changing. In a small way I’m covering some the change in this blog – in the context of change impacting Australian newsagencies. There is no point resisting such inevitable and good-for-the-community change. Indeed, we ought to embrace it. The challenge is how we in small business deal with this when our suppliers do not adjust their behaviour.

Take computer magazines. Sales in the category are in free-fall. The top selling titles are doing okay but outside these five or six titles, everything else is in trouble. Newsagents are still being supplied at quantities reminiscent of the halcyon days. This is sucking their businesses of cash. Fixing the problem is taking newsagents away from adjusting their businesses elsewhere to address the challenge of consumers accessing online what they used to buy in a newsagency.

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Newsagency challenges

Free WiFi at the newsagency

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We have changed approach to offering free WiFi in our newsagency, using now the calmer blue posters to skirt our main display window. The original posters were getting lost in the visual noise of the shop. Plus we felt that WiFi users are more likely to be people outside the shop than inside. These window posters are generating queries and that’s great.

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Web 2.0

Search by singing or humming

This has nothing to do with newsagencies but, then, it has everything…Midomi lets you search for a song or music by singing or humming. You can also register songs by singing or humming. It also connects people by what they register and search for. It’s this kind of borderless search and interaction which represents challenge for traditional retailers like newsagents to understand and cope with. People’s online lives and interactions will evolve and become more exciting while their offline life will feel more and more like a nostalgic journey.

I’d love someone to come into my shop hum a tune when they’re searching for something.

Midomi is onto something.

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Web 2.0