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visual merchandising

A reminder that colour blocking works

zumbo-macaroonsNowhere is the value of colour blocking more obvious than in the display at Adriano Zumbo’s kiosk at the QBV centre in the heart of Sydney. You can see people notice the colours of the display. It’s effective because of the colours they place next to each other. The same product arranged differently, may draw fewer people … it all comes down to effective colour blocking. Getting this right can draw people to anything. For good advice on colour blocking check out the advice from Apex display.

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Management tip

Inspiring hamper display

giftbasketsI was impressed with this hamper display I saw in Hong Kong last Sunday and share it here as inspiration for newsagents who are offering hampers or gift baskets as a service.

The display in the photo is used for harvesting orders for deliveries. I know of newsagencies in Australia where hampers are offered off the shelf.  It’s a niche offering that can work well in our channel during major seasons. They can open you to new customers and provide you something to pitch o local businesses.

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Newsagency opportunities

Newsagents can sell more photo frames

framesNewsagents have been selling photo frames for decades. Too often we place them on the shelves without care and this can deny us sales.

For inspiration, here is a photo of a frame display in a shop I visited last week. It makes the product the hero, makes them look appealing, pitches them as a gift.

With many photo processing shops now closed, good frames are hard to find. This is a category newsagents can do well in – from everyday frames, to occasion frames to high-end frames as gifts. It’s a category I think we can generate traffic with if done right.

The goal of this post is to say to newsagents selling photo frames – step back, create a completely different display making frames hero products. Reach beyond what you usually do and achieve more than usual.

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visual merchandising

When you’re short of magazine space

noroomCheck out how a Woolworths in Brisbane handles being short of magazine space – they turn a pocket into something less and cramp stock in anyway. Recipes+ is one of several titles treated this was in the Woolworths in Brisbane I visited yesterday.

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magazines

When space is short…

mickitThis is a silver lining story. We’re short of space – who isn’t this time of the year?! We had nowhere to put the large Hallmark Mickey Itty Bitty stock. The team placed them above magazine at the back of the show. Now, more customers look at the back of the shop as a result.

Great stuff!

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visual merchandising

Make shopping easier and sales increase in the newsagency

soapsellBy placing loose soap we sell in an organza bag with a product tag inside has driven excellent sales growth for us. It also streamlined selling at the counter, shifting the packaging work from the counter during a sale to the shop floor during quite times.

I think the sales boost has come from shoppers understanding what they actually get when the purchase the soap – we’re showing how attractive the soap can be as a gift.

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retail

Inspiring visual merchandising

vminspireIf ever I want inspiration for visual merchandising I go to The Works in hawthorn, on Burwood Road, newer my office. There you can see what their buying and VM experts consider to be best practice for the season.

Yellow is in. We have access to similar products – recreating this display or something like it is easy for newsagents in the gift and homewares spaces.

I’m posting the photo as inspiration.

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visual merchandising

Relay gives a lesson in retail product placement and promotion

bookfrontRelay stores at airports in Australia are always worth a visit. They are in traffic rich locations and need their displays work at drawing people into the store. This display at their Canberra outlet is on the corner of the lease line.

I stood across from the store for five minutes and saw four people walk across to look at the promoted book. One purchased.

The relay approach is simple to follow: make the product the hero and tell people who the product is the hero.

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Book retailing

Fitting more magazines into the fixtures

weeklymagsI was asked last week in response to my post that we had cut 250 magazine pockets and no titles how we fitted magazines. This photo shows how we fit in UK titles. In the top row we have eight titles in three pockets. This is more efficient.

carmagsThis photo shows how we are fitting in more car titles by placing titles over each other. In the lower row we have four titles taking up two pockets – still very efficient. We do this with food, UK, music, photography, cars, motorcycles and craft sections – not not all of craft.

This approach works best when done in segments where shoppers will look for the titles they are after and where the full cover is not as vital.

It is important to note that we give titles displayed in this way time in the spotlight with a feature placement elsewhere – to try and reach people not currently purchasing the special interest titles.

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magazines

Happy Halloween

halmanHave a great day in-store today. Halloween is an opportunity for plenty of fun. We are very close to selling out. What little we have left will be discounted from late today.

Halloween is a perfect segue from Father’s Day into Christmas. It’s also a day to blow off steam if you’re into dress-ups in-store.

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visual merchandising

Stunning retail #4

indoormallSee how this retailer in a mall in Guangzhou, China has used a tree to bring the outdoors inside and make their shop more appealing. This mall is completely underground. There is no natural light. Space is tight. Click on the image, see the detail.

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retail

Stunning retail #3

hangarCheck out the shop front created from old coat hangers that I saw in Guangzhou, China earlier this week. In a mall with more than 1,000 retail outlet, gaining shopper attention is challenging. This stands out for their different shop front and clever use of hangers.

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retail

Stunning retail #2

deepdiscountThis retailer in Guangzhou, China sells cheap home brand products. Prices are a third of similar items elsewhere. The shop fit, layout and store operations reflect quality. You only notice low prices when you look at specific items. This is a smart way to sell on price.

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retail

Stunning retail #1

bshopfang suo commune in Guangzhou, China is a stunning retail business. It’s a bookshop, magazine shop, gift shop, stationery shop, clothes shop and coffee shop. Oh, and it’s an art gallery – all in the one large open space in a premium shopping mall.

It was quiet, even at the sales counter. The product mix was eclectic and interesting and the staff attentive.

fang suo commune is the best bookshop I have ever seen. Their coffee is among the best I have had. If I lived locally, this is where I would do Christmas shopping.

magcaveHere is an example of their approach too magazines. You walk through the tunnel and there are magazines on the inside walls. They have magazines on the outside walls as well. Do not be mistaken by the photo. The experience, live in the space, is extraordinary.

I never expected I would suggest retailers look at retail in Guangzhou, China for inspiration. Having been to fang suo commune and many other shops I’d suggest we have plenty to learn from such a competitive and innovative retail situation.

I am grateful for the opportunity to have seen tis.

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retail

International airport duty free retail displays educate on visual merchandising

vmabsoluteI get a kick out of displays I see in international airport duty free stores. They teach plenty about visual merchandising.

This Andy Warhol themed Absolute display is a good example. The detail in connecting the floor mat and the lamp cover, for example, is excellent. The layering of the elements on the display gives it a depth which works very well. The brand is the hero – as should be the case with any retail VM display.

Newsagents could say this type of display is not appropriate in our type of business. I know of newsagents who would disagree, newsagents who enjoy sales success from similarly stunning displays in-store and in their front windows.

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visual merchandising

Retail theatre at the counter – clever visual merchandising

halcountitA team member created this display of Halloween-themed Mickey and Minnie Hallmark Itty Bittys at the counter.

I love  Mickey and Minnie cascading out of a cauldron watched over by a spider, spilling across the front of the counter.

I call this retail theatre because it tells a story and represents movement. It is not your usual static counter display. It makes the products more noticeable and more appealing.

We need to create different displays like this if we want different outcomes at the sales counter. By different I mean better. By outcomes I mean sales.

sales come from grabbing shopper attention, interrupting their line of sight and through thoughts. This display is doing that. People are noticing the Itty Bittys, picking them up and purchasing them.

the products themselves provide a safe and fun way with engaging with halloween. The Disney theme is key here.

Average displays generate for us average results and that is not a win for our businesses. We have to lift our game, if we are to commuter effectively. Displays like this are a small part of what we have to do.

Next time a new display is done in your business, stand back, look at it and ask yourself – is this average or is it a fresh approach that will deliver an above-average outcome?

The days of the average traditional newsagency are over. We have to each play in areas that work for us in our own situation and we have to do this by being creative and playing outside the rules that have been traditional for our types of businesses.

I love this display and am proud to have it in my shop.

I have loaded a high res version of the photo so you can see how the display has been created.

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visual merchandising

Dolly Halloween tatts support the season

dolhalDolly is another magazine supporting halloween and reminding newsagents that this is a season to get behind. Their engagement with the season provides an indication of who we could pitch Halloween products to. Newsagents with Halloween products in-store should include all magazines engaged with the season in their displays.

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Newsagency management

This is a cool way to cap an aisle

coolaisleendI love this aisle cap at one of the WH Smith outlets I visited this week. It’s  eye-catching and informative – drawing attention to the stock.

I like the angle as it is more inviting to enter the aisle than a straight facing usual aisle end that we see in many newsagencies in Australia.

This is a new WH Smith outlet in a transit location. It is designed for space and shopper efficiency.

The WH Smith approach to shop fitting to create a functional and flexible fit out built to a budget. Regardless of their scale, their approach is something newsagents could follow and reduce fit out costs.

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Newsagency management

Standing out in the crowded macaron space

macaronsMacarons are everywhere these days. These once hard to find tasty treats are being sold in many different businesses. This is why I liked the retailer I saw in London yesterday – they created a retail space that made the product the hero, that made their macarons have a sense of difference over the macarons you could find elsewhere. The gold cave fit out sets high expectations.

If our business is average in its layout and look shoppers will expect an average experience. If, on the other hand it is different and we own the difference, shoppers will expect a different experience, one they are more likely to remember.

This is crucial in retail today.

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retail

Think before you place product in retail

adjacenciesProduct adjacencies are vital in retail. Get it right and you can drive excellent incremental business. In addition to ensuring that products placed next to each other speak to the same shopper, you need to ensure that the products are safe or at least feel safe together. That’s not the case with this placement of peanut butter next to fly and mosquito killer. While not actually harmful given the packaging, it feels as if it could be harmful and that’s enough for me. I’d not buy the peanut butter from here.

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retail

Detail is everything in visual merchandising

halloweendetailThis photo reflects the value value of detail in visual merchandising. In addition to careful product selection, thoughtful adjacencies and compelling displays, you need to entertain and surprise when shoppers are close to a display. That’s what is happening with this Halloween display.

Yesterday, I was thrilled when a kid was scared when he saw the spider. He thought it was real. That’s just what we wanted.

We get a kick out of seeing people surprised and scared at the display. We love the sales that result.

Our nearby competitors in the Halloween space don’t engage with the season in this theatrical way.  More fool them for not having fun with this season.

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visual merchandising

Visual merchandising tip: use a backing colour

bb-inspireIt’s amazing the different inserting a colour sheet in a fixture can make to bring focus to products. Without the backing sheet the products blend with colours from other shelves showing through. With the sheets you see the product on the shelf and not what is behind it.

This is a simple and effective VM tip.

The photo is from a Hallmark Gold Crown store I visited in the US earlier this year.

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visual merchandising

Thoughtful product adjacencies drive newsagency sales

hammeradjThe moment we placed the fish and hammer BBQ lighters on either side of the Poo Pourri people started looking at the toilet spray as a Father’s Day gift. Indeed, we sold a bottle of Poo Pourri within minutes of making the change yesterday.

the hammer and fish BBQ lighters act as indicators for the target of the items in this display. The result is a reminder of the need to think carefully about product placement – sometimes it is what you place next to a product that gets that product selling.

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Newsagency management