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Tactical display

Leveraging the photocopy customer with Better Homes and Gardens

bhg-copier.JPGWe have placed the bright Better Homes and Gardens display unit next to our copier in pursuit if our goal to achieve greater efficiency from copying sales.  Photocopying, while delivering an excellent margin for most newsagents, remains the least efficient when analysing sales basket data.

Between 65% and 80% of sales including photocopying are for copying alone.  That is, customers come in, get their copying done, pay and leave.

As I have written here many times in the past, we are constantly looking for ways to drive impulse purchases among copy customers.  The placement this week of a Better Homes and Gardens impulse unit is another example of this. I chose Better Homes and Gardens for a number of reasons:

  1. It has universal appeal across gender and age groups.
  2. The cover looks stunning (tempting) as usual.
  3. The magazine is well supported with its own TV and radio shows.
  4. The display unit is bright, especially when placed next to the industrial colours of the photocopier.

Since this is found space – that is, space not used previously in this newsagency – we plan to run Better Homes and Gardens here for the next three months to see what we can achieve in terms of incremental business.  We also have the magazine in its usual location in our home and living section as well as with our weekly titles.

I’d urge newsagents to try the same with this title.  It responds well to additional promotion, especially in high traffic impulse locations such as the counter, with newspapers and elsewhere.

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magazines

Children’s Birthday Cake Book selling well

birthdaycookbook.JPGOur sales of the Women’s Weekly Children’s Birthday Cake Book, the reprint of the cookbook from 25 years ago, are excellent.  Our team moved the display so that it is in front of our new party department, next to children’s cards.  The photo shows what shoppers see as they enter the store next to our greeting card wall. This display is working a treat.  based on customer feedback, I’d expect sales of this cookbook to continue for some time.  The nostalgia appeal is high and this is driving good word of mouth – we see it!

Kudos to the people in ACP who decided to reprint a 25 year old cookbook.

If you have the title and are not doing anything special with it, I’d encourage you to have a crack – create a display and shine some light on this classing cookbook.  I’d expect it to sell in any newsagency situation.  Only Newsagents and Big W have the title at the moment.  The rest don’t get it until June.  I’m certainly making the most of the opportunity in my newsagencies.

There are people and groups in the newsagency channel who say that magazines are a waste of money and space.  While I would agree for some titles, there are other titles off of which we can make excellent money and drive traffic.  This Women’s Weekly Children’s Birthday Cake Book is one such title, as was the Slow Cooker cookbook last year.

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Promoting Take 5 and Annette Sym’s cookbooks

mags-symplyt5.JPGWe are promoting Take 5 and Annette Sym’s cookbooks next to each other since the latest issue of Take 5 has a mini cookbook of Annette’s guilt-free recipes free with the magazine. This is a perfect tactical opportunity – I’d encourage newsagents to check their shelves now.

We have ensured that we have the full cover on display – the free cookbook with Take 5 gets lost in traditional magazine fixturing otherwise.

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magazines

Promoting ACP cookbooks

cookbooks-spare.JPGWith the I Love Magazines display unit promoting ACP titles in-store we needed to find another use for the ACP Basket Builder stand which would usually ccarry some of these titles.  Our team came up with this terrific idea of using the stand to promote the ACP cookbook range.

As the photo shows, in addition to displaying the product, a great poster has been designed to cap the display stand and draw attention to the range.

This display was setup a week ago and faces onto the dance floor.

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magazines

Good gift with a magazine

super-food.JPGThe latest issue of Super Food Ideas comes with four chopping mats.  Since I bang on here about frustrating and inappropriate cover mounts, I should also acknowledge good congratulate good moves.  These chopping mats are a great gift for this title.  They are also a great gift from a retailer’s perspective – easy to display and well packaged.

I expect to see excellent sales for this issue as a result of the chopping mats gift.

We are making the most of the opportunity with tactical co-location outside the food section.  Gifts like this are designed to get irregular customers buying a title. Hence the importance of co-location.

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magazines

Promoting Limelight magazine

limelightjan2011.JPGWe have been giving the latest issue of Limelight magazine the full face treatment.  We figured that the Anthony Warlow cover shot promoting Doctor Zhivago and the free CD are bound to resonate with some of our Melbourne customers.  We have the title in with our weeklies as well as in a feature display nearby – both showing the full cover.

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magazines

Diabetic Living and Weight Watcher’s magazine co-location tip

diabetic-weight1.JPGWeight Watchers and Diabetic Living both respond well to co-location.  So, in addition to prominent placement in the health section of our magazine department, we give each title two pockets above popular weeklies.

This week, we have started Weight Watchers and Diabetic Living off above That’s Life and Take 5.  The placement switches on Monday when we place them above New Idea and Woman’s Day.

In the right situation, tactical co-location like this can result in more sales from the second location than the main location for a title.  This is certainly true for us with Diabetic Living.  This suggests that in our newsagency it is not as much a destination purchase as an impulse purchase.  there is where co-location reaps good rewards.

Co-location needs to be a considered tactic.  Considered in terms of the titles you co-locate, where you locate them and the duration of the co-location.  I have found that it is important to watch your customers and understand the parts of the magazine department which attracts the target shoppers.

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magazines

Tactical placement can grow magazine sales

kitchenbathroom.JPGWe have placed the latest issue of Melbourne Kitchen + Bathroom Design next to the latest issue of Better Homes and Gardens. We want to use the excellent high sales of the second title to drive browsing and sales of the first.

Nothing smart in that when you think about it … except that not enough newsagents use the real-estate on either side of their top selling titles to drive sales of the lower selling titles.

If you are thoughtful about your placement, you can achieve some excellent incremental business as we are finding with the latest issue of Melbourne Kitchen + Bathroom Design.  It is a natural fit with Better Homes.

Newsagents who are growing magazine sales, yes there are some, are usually engaged in this type of thoughtful tactical placement.

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magazines

Greek cookbook selling well

greek-feb20111.JPGOkay we have had a few days promoting the new Greek cookbook from ACP in several tactical ways.  I blogged last week that I expected this new cookbook to sell well.  It is.  The counter approach is working particularly well, generating some good impulse business.  You can see from the photo that one of my stores has it as their Magazine of the Week.  This counter placement follows the principles outlined in my blog post yesterday – an un-cluttered counter with feature items given appropriate space and placement to shine.  It’s nice weeing someone add this cookbook to their existing purchases when they reach the counter.  It certainly says something about the value of what can be sold on impulse at a newsagency sales counter.

I’d encourage newsagents to give this title a go in tactical locations, in addition to placement with the ACP cookbook range.

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magazines

Great newsagent sales counter offer: nail files

counteroffer-nails.JPGWe continue to enjoy good success selling nail files at the counter of a couple of my newsagencies.  Granted, these are cute looking fashion items, not your traditional nail file.  They are an easy item to add to an existing purchase, often using up loose change.  They are great for us in that they deliver a 50% margin.  A nice add on to a newspaper or a magazine sale.

Too often newsagents clutter their counters with products which suppliers request be placed at the counter.  Every item in such a prime location should be there because it is delivering the premium financial return befitting the premium nature of the space.

We give a new product a week.  If there is sales movement, it stays.  If there is no movement, it is either moved to a different counter location or elsewhere in the shop.

At the counter we have had tremendous success with: lip gloss, nail files, key rings, seasonal pens, novelty items, seasonal candy, branded stationery items being promoted in high rotation on TV and items which connect with news of the day – such as a shredder connecting with identity theft.

These are just some of the counter opportunities for newsagents. The keys are to have a crack … you will soon find what works for you.  Don’t obsess about the ticket price.  For example, something which sell for $1.00 and which has a 50% margin is great value if added to a newspaper sale.  You are doubling your dollar margin (depending on your location and situation) for less than double the sale value.

Look at your counter from where your customer stands.  Be critical about it.  De-clutter – by taking EVERYTHING off and rebuilding.

Remember, you own the counter, you ought to control what is placed there.

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Counter offers

Promoting the AFL Record Preview

aflrecord2011.JPGWe are promoting the AFL Record Preview between our daily newspapers for a few days.  There’s no other place for it than this tactical location … to get the maximum impulse potential from the title.  Sales yesterday were good – as were all magazines sales.

It’s good that school holidays are over.  Now we can get down to the regular habit-based business which is so vital to newsagencies.

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magazines

Taking a different approach with Woman’s Day value offer

womansday-bagged.JPGWe are struggling in one of my stores with the bagged value packs from ACP.  We are taking a different approach with the bagged copies of Woman’s Day and Good Food magazine which arrived yesterday morning.  This time, we have them stacked between our two top selling daily newspapers – away from our women’s weeklies magazine section.  Hopefully, this tactical approach drives incremental business.

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marketing

Good little Christmas basket builder

christmas-carddeck.JPGWe sold out of the decks of cards in this display a few days ago.  It has been a terrific little basket builder for Christmas.  We placed the display unit in a high traffic location and let it do it’s job.  And it did.  When I saw the display I was dubious about the products. The quick success serves as a reminder  – I am not my customer.  In building Christmas this year we have paid equal attention to bigger ticket items, traditional items (cards and wrap) as well as an excellent range of impulse purchase items like these cards.

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Tactical display

Julian Assange to help sell Time magazine

assange-time.JPGThe Julian Assange cover of Time magazine presents newsagents with a perfect opportunity to achieve excellent incremental business with this title.   We have it placed prominently with newspapers.  His arrest in London and the controversy around the WikiLeaks have ensured that Assange is easily recognised.  This is another example of the attention we need to give to magazine covers.  Covers like this one on Time magazine can drive sales.

Other retailers of magazines are unlikely to be tactical in placement based on a cover.  This is another way we can demonstrate our point of difference.

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magazines

Oprah should help sell Mindfood

mindfood-oprah.JPGOprah on the front cover of the latest issue of Mindfood magazine earns this low volume magazine prime position with our women’s monthlies.  Oprah’s in Australia in case you have been living under a rock.  Maybe she can help achieve some incremental business for us.  I’ll watch how the title performs – if we see movement by the weekend we will give it some more premium space time.

I am a big fan of newsagents putting out magazines when they arrive in-store.  This way tactical decisions can be made based on the cover or some other opportunity with this issue of a title.

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magazines

Profitable angels build a better basket

mag-angels.JPGThese magnetic angels sold well last year so we decided to give them another shot.  We are on track to sell out.  Customers are buying three and four at a time, on impulse.

While the angels make an excellent counter offer, we move them around.  This past week we have been promoting them near boxed cards – with terrific success.

Items like this are about building a deeper basket first and driving margin dollars second.

Okay, so we won’t retire on the profits from this one line.  However, they are an excellent way of driving greater value from the existing excellent traffic we see in our stores, especially at this time off the year.

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retail

Promoting Family Circle

familycircle-2010.JPGWe are promoting Christmas issue of Family Circle magazine at an aisle end as well as with our newspapers for the next week.

In our temporary 97 square metre location we have little space for displays and have to choose the titles we promote carefully. Our selection of Family Circle is based on good sales history and our theming of the store around getting ready for Christmas.

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magazines

Shuffling the newspapers

bestbets-oct2010.JPGWe moved our newspapers around to make the most of the Spring Racing Carnival opportunity.  Winning Post, Sportsman and Best Bets get the prime position for a few days to drive sales.  We then choose the best daily to go next to these based on Spring racing coverage on the front page.  While only a small tactical move, it is relevant to our customers and maximises the opportunity for us.

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Newspapers

Promoting The 12 Days of Christmas cookbook

christmascookbook.JPGWe are promoting the Women’s Weekly branded cookbook The 12 Days of Christmas in with our boxed Christmas cards at the moment.

We decided on this placement because the cookbook will appeal to those who plan early for Christmas. The same people are buying boxed Christmas cards at the moment.

We also have the cookbook located in with our regular cookbook display.

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Book retailing

Tactical placement of MasterChef magazine

masterchef-papers.JPGWe have placed the latest issue of MasterChef magazine between our main newspapers.  We will leave it here for this week.  Sales last month slowed so we wanted to give the title a push through this tactical high traffic placement.  I have gone for newspaper placement because I think that there are people trying this title who would not usually purchase a food magazine.  We also have MasterChef located in our food section as well as in a couple of pocjets with weekly magazines – for this week.

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magazines

The Better Homes weekend

betterhomes-saturday.JPGBeing the first weekend for the latest issue of Better Homes and Gardens, we have a stack placed between newspapers at each of my stores from Friday through Sunday.  This is in addition to stock on the display stand and the usual locations for the title with our women’s weeklies as well as in the home and living section.  This obsessive co-location drives good sales, especially Friday through Sunday.  Early indications for this Christmas themed issue are good.

Now if only magazine publishers would recognise this valuable support from newsagents. While supermarkets are reinventing their magazine offer, their charges and rebates make them a more expensive retail proposition than a newsagency.

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magazines

Great Christmas display stand for Better Homes

bhg-christmasstand.JPGPacific Magazines continue to create excellent impulse purchase stands for their magazines.  They are strong. They carry plenty of stock and often multiple titles.  They look good too.

The stand we received yesterday for Better Homes and Gardens is no exception.

I appreciate these stands more now than ever – in our temporary 97 sq m newsagency at Forest Hill. This stand is flexible and helps us promote these titles in a way which would otherwise not have been possible or practical in our tiny space.

Now before people shoot off comments, I know that not everyone gets these stands – they go to high volume stores.  Those who did not get the stands could look at the slimline model and maybe have something made.  This way, you control the titles in this impulse unit.

Note to other publishers creating stands for newsagents. Check out the pocket holding Prevention.  Pacific even provided an insert to snugly hold this smaller format title.  That is good attention to detail.

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magazines

Promoting Good Health for impulse purchase

frank-goodhealth.JPGWe are promoting Good Health magazine to customers at our Frankston store as they exit the business into the shopping mall.  We chose this position for the title with the feeling that it works as an impulse purchase as customers head to the counter or leave the store.  Who knows?  Decisions about the best location for a display are a challenge.  In our case, we have two intrusive columns to cover and magazine displays dilute the intrusion.

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magazines

Promoting the Take 5 charm

t5-lucky.JPGWe are promoting the latest issue of Take 5 magazine, which comes with a free charm and a small book of book of good fortune wishes, at – where else? – our lottery counter of course!  This issue of Take 5 is made for a lottery counter promotion.  We also have it in our impulse stand near the store entrance as well as in its usual location.

Maybe I missed but I am surprised ACP did not make a BIG DEAL about the lottery counter promotion opportunity.

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magazines

Moving Oprah’s O magazine

Given the blitz of publicity since the announcement that Oprah is to bring her show to Australia in December, we have moved the O magazine to a more prominent location.  While we only sell two or three copies, I’d expect there to be a jump for the next few issues.

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