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Tactical display

Gardening Australia tactic drives sales

mag-ga.JPGWe sold two thirds of our Gardening Australia allocation with good placement at the front of gardening titles.  We are now chasing more stock.

We knew this issue would be a hit as soon as we saw the Maggie Beer cover.  Who doesn’t like Maggie Beer… she is an icon with broad appeal.

I’d urge newsagents to dig out their stock of this issue of Gardening Australia and get it to the front of the display or, better still, at the sales counter.  Customers will purchase this on impulse.  It is a great cover with which to drive incremental business.

The other plus about Gardening Australia is that they are promoting this issue on radio and mentioning newsagents as a retail outlet.  Great stuff!

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Co-location helps drive craft magazine sales growth

week-craft.JPGA few weeks ago we created a co-location space for craft titles on an impulse magazine stand at the front of our magazine department.  Our goal was to get shoppers who do not shop the last third of the store, where our craft section is located, to see the titles, browse them and, hopefully, purchase.

This approach is working.  We are regularly filling pockets on this stand and while some purchases will be by shoppers who would have purchased anyway, sales data indicates that we are driving incremental business with this tactical approach to co-location.

We have display units like the one in the photo.  We use the top part of the display unit for displaying product with which to pull eyeballs – using highly sought after titles – and the bay below to offer titles which could / should appeal to the person attracted to the magazines in the top section.

As with much of what we do with magazines, we keep moving titles and categories around.  We find change an effective way of driving magazine sales.

Footnote # 1: to those who think that I think magazines are dead.  Why would I invest time in this and the many other thinks I try if I thought that?  We have an opportunity for two to three years as I see it.  The current retail disruption brought on by the closure of borders and some newsagencies helps those of us with smart magazine management practices to drive incremental business.

Footnote #2: to magazine distributors and publishers. Only newsagents would do this, continue to rotate titles and co-location.  Not supermarkets.  Not convenience stores.  Not petrol outlets.  Yes, only newsagents engage with your products in a more creative way … and we do it without asking you to pay for this extra attention and effort.

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Expanding the food magazine range

foodmags.JPGWe have increased space allocation for food titles to accommodate a broader range which we have sourced through Gordon & Gotch.  We are working closely on the food section as this is the section of most significant year on year growth – more than 20%.  The latest expansion, the second this year, gave us room for an additional seven facings in the regular food department and greater space in our impulse purchase display units.

As the photo shows, we are using key popular titles to act as a beacon to the food section: Master Chef, Donna Hay, Gourmet Traveller, Good Food, Better Homes and Gardens, Family Circle, BETTER basics … all can be easily seen from shoppers in this aisle.

The actual placement of the category is in the middle of the aisle.  It is never easy to know whether the start, the middle or the end of an aisle is best.  I have heard retail experts argue, especially about placement at the start versus the middle.   My feeling is that the middle is where you want to be, and at eye level – hence our considered placement of two pockets of popular titles in the top section of our magazine fixtures.

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Size matters at this Geneva supermarket

toblerone.JPGI am in Europe on business and noticed this display at the checkout of a downtown Geneva supermarket a few days ago. Talk about tempting. I love Toblerone. Look at the size of each bar. While in Australia we face cheap packet soup, home brand candy, crumpets and other low value items, apparently in Geneva size does matter when it comes to driving the impulse purchase.

Jokes aside, this display made an impact … like any good retail display does.

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Tactical display

Promoting Women’s Health & Fitness

healthandfitness.JPGWe placed the latest issue of Women’s Health & Fitness between New Idea and Woman’s Day earlier this week.  It was not selling in its usual location and this current issue should given the free Carman’s breakfast bar which comes with the magazine.

I selected the space between the two popular weeklies on this co-location magazine unit which caps our magazine department in an effort to support the title.  I also chose this location so that shoppers can see the value proposition with this issue of the magazine.  We will give it this additional space allocation for a week.

The challenge for this issue, I think, is that shoppers cannot see the free breakfast bar.  There is a card sticking out of the magazine promoting this but I doubt that shoppers read these cards when browsing a sea of colour and text in the usual newsagency magazine display.  That said, I do not have a better option for showing off the free bar.

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Promoting Australian T3 magazine

mag-t30611.JPGWe are promoting the latest issue of Australian T3 magazine with this tactical counter impulse purchase display.  It is a simple display designed to be seen by newspaper purchasers – it is located where all newspaper shoppers in our store will see the title.

Australian T3 is the a terrific gadget magazine, appealing to fans of smartphones, TVs, Blu-rays, music, apps, computers and games.  We figued that promoting the title was a good way to connect with these popular products which are purchased outside the newsagency space.

We know from retail sales data that gadgets are popular with consumers. Canon Digital Lifestyle Index tells that Australian consumers spent $6.8 million on gadgets in 2010.  This suggests that a gadget magazine in the right location should sell well.  Hence our placement at a high impact impulse purchase location.

I encourage newsagents to dig out the new issue of Australian T3 (on sale yesterday) and place it in a good location.

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Promoting the Bob Dylan cover on Rolling Stone

mag-rollings-imp.JPGWe are promoting the latest issue of Rolling Stone magazine at the counter.  We have Bob Dylan fans who would not venture down to the music maagazine section but who might just treat themselves to a impulse purchase – hence this counter placement.  We deliberately have it next to one of our EFTPOS terminals so that shoppers can;t miss the opportunity.

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magazines

Toy Sale generates traffic

toy-sale.JPGWe have been running a Toy Sale at the front of the newsagency for the last week.  It has done a terrific job attracting shoppers in from the mall … generating good sales from the sale and from other departments – cards, magazines and stationery.

We don’t have a shop window as such – these displays we create facing into the mall are our window.  We obsess about creating displays designed to pull in people who are walking past the shop.  We go for displays which position us outside the mainstream newsagency display because we don’t want people shopping with us with their expectations of what a newsagency would offer.

Click here to see the display which has been running alongside the Toy Sale display.

As for the Toy Sale itself.  We purchased well known brand toys at excellent prices.  Our margin is healthy even though we are selling the toys at below their usual retail price.  The display is a mixture of amazing deal prices and higher.  We are following the pricing approach of the majors.

Notice the placement in relation to cards.  People can pick up a gift and a card in less time than it would take to shop in a major … and they can see that the pricing is competitive.

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newsagency marketing

Promoting Australian Traveller magazine

atraveller-may11.JPGWe have been promoting the latest issue of Australian Traveller magazine with this full face placement between food and travel.  We also have a couple of copies with women’s titles … so covering the locations people most likely interested in this title would be shopping.

Food is the fastest growing category in this newsagency so we figured that placement with food made sense for Australian Traveller.

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Featuring magazines to attract shoppers

front-mags.JPGWe have been running with this collection of three display units at the front of the newsagents to attract shoppers from within the mall this week.

Without wanting to put down the two columns of titles on the left, the real hooks are Better Homes and Gardens and MasterChef – each new issues out this week and each good weekend titles in newsagencies.

Note to publishers: the BHG display unit is the best display unit I have ever seen in a newsagency for a volume title.  It is easy to assemble, easy to move, strong, a good height and holds a good stock weight.

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Promoting Collectors magazine

collectors-mag.JPGWe are promoting Collectors magazine in the usual back of the shop location plus this placement on our impulse purchase display stand.  While this is a special interest title, it is also a title which can be easily purchased on impulse by those who would not go looking for it.  I figured that this prime location placement was worth it since one of the stars of the TV show is on the cover.  I know that the cover will set some shoppers quivering and that’s good for sales.

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Driving impulse magazine purchases

bhg-pap.JPGA flat stack next to newspapers continues to be the best location for driving impulse purchases of magazines.  This is where we have the latest issue of Better Homes and Gardens.  We will leave it here until early next week.  While sales are strong for us right trough the month, the first weekend is the best.  In addition to this placement is the usual location, we also have BHG on show at the front of the newsagency, facing into the mall.

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Promoting A ROYAL SOUVENIR

wedding-may20.JPGWe are promoting A ROYAL SOUVENIR from ACP magazines at the counter between our two daily newspapers as well as at the front of the newsagency facing into the mall and with our weekly magazines.  We have The Australian Women’s Weekly next to this as the souvenir is a brand-extension of AWW making such placement logical.  Calling the publication a souvenier is smart as I think we are in that market now where people are more likely to buy a Royal Wedding product as a keepsake than for news.

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magazines

Co-location of crosswords helps drive 25% growth

cwords.JPGWe have a selection of titles from well known crossword brands (Lovatts, Woman’s Day, That’s Life, Mr Wisdom and Puzzler) in a stand which is facing shoppers as they leave our newsagency.  This is in addition to our crossword section toward the read of the store, next to women’s magazines.

This co-location is part of what is helping is generate a 25% increase in units of crossword titles sold.  Seriously, 25% year on year growth.

Thanks to our pocket counting we are certain that more than half the growth is coming from this display unit.

The success of this unit in driving incremental crossword sales for us goes to show that there are other locations in newsagencies which can work for products besides the best location facing shoppers as they enter the store.

Publishers who push newsagents for billboard displays and the very best locations could be losing sales by not taking a more tactical approach.

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crosswords

Promoting range for Mother’s Day

mom-cross.JPGWe have included the Mother’s Day themed Lovatt’s BIG Crossword title from as part of our Mother’s Day displays.  We do this every year – because this tactical placement delivers incremental business.  Simple as that.  It is easy to place with Mother’s Day gifts.  I have seen shoppers drop this into their basket with a Mother’s Day card and a gift.  Where else could they purchase this crossword title for Mother’s Day.  I see it as a terrific point of difference.

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Gifts

Promoting triple j magazine

jjjmagmay2011.JPGWe have been promoting the triple J magazine at the counter with this simple yet tactical display for the past week.

We gave triple J this prime location because of the Chris Lilley cover, he has been in the news in the run up to the launch of his new TV series, and because the publisher is supporting newsagents in promoting the title.

We figured that it was important to promote the title outside of the usual music magazine location as it is likely to appeal to those who may not usually purchase it.

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Making the most of the wedding opportunity

weeklies-news.JPGWe have been promoting New Idea and Woman’s Day with newspapers this week, as well as their usual in-store locations, to leverage strong interest in the all things royal in the lead up to the big wedding at the end of this week.  It will be interesting to see if their use of Diana on the cover drives sales.  Personally I would have preferred to see a different cover offering from each of the titles.

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Tactical placement pays off for My Kitchen Rules

knoxmkr.JPGOur tactical placement of the counter unit for My Kitchen Rules The Cookbook worked a treat on the weekend.  While we had a display facing out into the mall, it was this unit placed between our two main newspapers which worked best for us.  A $12.95 impulse purchase with a newspaper purchase is very nice.  Thankfully, we have more stock coming in today.  Our plan for this week is to run a promotion behind the counter in the run up to Easter, replacing the Royal Wedding title which has had a good run in this prime location.  We will also have stock located with our women’s weeklies.

The reason we are committing so much space and time to the title is the promotional work by the Seven Network supporting the title.

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Co-location boost sales of Diabetic Living

magdiabeticliving.JPGWe are promoting the latest issue of Diabetic Living with this aisle end display as well as with placement in the health, food and women’s weeklies section.  We aisle end display will get five, maybe seven, days.  The co-location of Diabetic Living will run for a month as we know that the title performs well with the weeklies as well as in health and food – what many newsagents consider to bee the more natural locations for the title.  We will probably give the title a run with daily newspapers for a few days during the on-sale, we can usually pick up some good impulse business there.

Managing magazines is all about constant moving of titles and chasing impulse business.  These are all business decisions which should be made by someone senior within the business.  Treat magazines at a lower level in your newsagency staffing structure and the results will most likely show the impact of that – unless you have someone smart committed to magazines who is probably not getting paid enough.

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magazines

Promoting AFL cards and albums

footycards.JPGWe are promoting AFL cards and albums behind the counter to further drive already good impulse purchases.  The display looks stunning, better than in the photo.  You notice it as soon as you enter the store.

We had been using the space to promote part works but sales were not as good as we needed to justify using this premium space.

I love the use of colour by our team for this display – assisted by the red sign in the middle.  This is what grabs your eye.

Also, notice the lack of clutter.  This is how the behind the counter space is kept.  It works a treat for most promotions.

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Tactical display

Featuring Better Homes and Gardens

mag-bhg-spatula.JPGWe have been promoting the latest issue Better Homes and Gardens in three locations since its release last Wednesday.  On the weekend, we added this simple display next to newspapers.  With the impressive free cooking brush and spatula, it made sense of make the most of the opportunity – especially given that we were the only retail outlet in the shopping centre with the offer.  It has performed very well for us, especially this newspaper location.

I like how Pacific Magazines attached the free gift to the cover yet made the magazine itself browser friendly.  Very smart.  Whoever decided to not bag the whole issue is to be congratulated.

I know that some newsagents will complain that they were not given this offer.  Various publishers choose to engage with various groups and sizes of newsagencies and other business in return for shop floor engagement.  I think that we will see more of this engagement as publishers realise that not all newsagents are the same.

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Connecting with The Biggest Loser

biggestloser.JPGTemptation Busters, connected with the popular The Biggest Loser TV franchise is an ideal product to be promoting next to Easter Eggs right now.  At least that’s what we think.  It makes us smile.  At $3.95 this is an easy impulse purchase decision. With the TV show performing well in the ratings, the book is sure to be easily understood and of considerable interest.

With a margin of more than 50%, this book is a nice extension to the traditional newsagency shopping basket.

We hope to sell out in a few days as there are more books in the Book Sale which will work in this counter location – we have two counter locations for promoting this type of product, the other being the location I blogged about yesterday.

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Newsagency opportunities

Selling out of The Monthly magazine again

We are set to sell out of the latest issue of The Monthly magazine for the second time.  This would not have happened had we accepted the initial scale out and acted in an average way.  Instead, we chased more stock and setup a tactical display at one of our sales counters.  We are very proud of the sales result. Most have been impulse purchases = more margin dollars for each sale involved.

Further proof that while magazines are challenged, incremental business is there for the taking.

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Slow Cooker Cookbook – it keeps on selling

slowcookercookbook.JPGThis past weekend for a bit of fun I put a small supply of copies of the ACP Slow Cooker Cookbook at the counted, between the Herald Sun and The Age. Our sales were excellent all through last year and we moved the title back with the cookbooks expecting regular sales.  On the weekend we sold three copies at the counter in two days.  Each purchased on impulse.  Yes, a $1.10 Herald Sun customer adds a $12.95 cookbook to the shopping basket.  A nice margin dollars bonus.

Another example of pretty simple tactical thinking driving magazine sales.  Any newsagency has traffic for this.

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Magazine activity generating sales

Here is how some of our  recent magazine displays and promotions we have run and about which I have blogged have worked:

  • Better Homes and Gardens.  We placed a display unit next to the copier.  10 additional copies sold over two days this past weekend compared to average for the same days of the week for the same week of on-sale.
  • Melbourne Home Design + Living.  Created a counter display to drive impulse purchases.  Sold out in just over a week.  Chasing more stock.
  • New Idea.  Created a power end display promoting to greeting card shoppers.  15% sales uplift compared to average for the first three days of on-sale.
  • Children’s Birthday Cake Book.  Various displays driving sales of 30+ copies.  We are planning to take this promotion to new heights as soon as we get more stock.

None of these promotions was requested or driven by publisher engagement.  We decided to promote the titles because we felt we could achieve incremental business by being proactive.  The results are excellent.  They demonstrate that by being engaged with magazines and tactical in promotion we can achieve sales growth.

Yes, magazines overall are challenged.  That does not mean we give up.  The results above and others I have written about here indicate that we can grab business in our newsagencies by leveraging our points of difference compared to supermarkets, convenience stores and petrol outlets.  They do the bare minimum and without thinking about.  We can be personal and genuinely engaged.  This is what drives incremental business.

We look at each magazine as an opportunity to do something more than the average.  The more we engage and measure results the more we learn and this makes our decisions better.

Yes, I think that many newsagents need to reduce their magazine range.  However, the more important need is for genuine engagement with the products pursuing the growth I am seeing for selected titles.

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