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partworks

Ben 10 TV Ad drives traffic

ben10_partwork.JPGThe TV campaign for the Ben 10 partwork must have started based on the traffic beating a path to our doors yesterday.  We’re at a 75% sell-through already and it is less than a week.  We are capitalising on the opportunity by placing the product, for the weekend, at the front of the shop – to draw kids in with mum or dad in tow.  Some of these kids also pick a pack or two of AFL footy cards while mum or dad purchase something too.  This is how to make money from the early issues of these traffic generating partworks.

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magazines

Ben 10 partwork series in newsagents now

fhn_ben10_jul27.JPGThe Ben 10 partwork series launched yesterday is an excellent opportunity for us to appeal to a young demographic. The popular Ben 10 character is well known here.  Newsagents should take a moment and research Ben 10 online – the more we understand the appeal the better equipped we will be to promote the partwork. The partwork series includes new missions, comic strips and character fact files  – we certainly need to understand what all this means.

What is most interesting about the Ben 10 series is that it includes a unique trading card collection.This is more than a usual partwork.

The key to success with Ben 10 is to get customers to commit to a putaway – paid for in advance for at least three or more issues.

The key to failure of achieving the full potential is inadequate scale out management from issue 1 through to at least issue 6.

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magazines

Hannah Montana partwork now in newsagencies

hannah_montanna.JPGWe have the new Hannah Montana partwork launched today on display at the front of our newsagency, near other Hannah Montana merchandise we have on sale.  It is bound to sell well.

I wish we have received this new partwork a week ago, at the start of school holidays and to coincide with the launch of the Hannah Montana movie.  Based on sales of our Hannah Montana products over the last week, the partwork would have sold well.

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magazines

Tractors and the World of Farming partwork launched

fhn_tractors.JPGTractors and the World of Farming is a welcome new partwork with which we can show off our special interest credentials.  It will appeal to our  collector customers as well as those with an interest in the tractor and farming fields.

With the space at the front of our shop fully committed, we are promoting Tractors and the World of Farming at the entrance to our men’s magazine aisle.

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magazines

Combat Tank Collection part 2 out now

tanks_issue_2.JPGIssue 2 of the Combat Tank Collection partwork went on sale yesterday.  Newsagents I have spoken with are chasing back copies of part 1 to satisfy special orders.  This series is surpassing expectations from what I can see – a welcome outcome in an otherwise lean year for partworks.  The supply model for partworks, while better than years ago, still has a way to go if publishers, distributors and newsagents want to achieve the maximum sell-through.

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partworks

Collecting the combat tanks

combat_tanks_fhn.JPGWe had a customer on the weekend who purchased around ten copies of issue 1 of Combat Tanks Collection, removed the tanks and left the magazine and backing card for us to dispose of.  While I’m grateful for the business, it’s odd.  I’ve never seen this with a partwork before.

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magazines

Promoting the Combat Tanks Collection

combat_tanks.JPGThe Combat Tanks Collection partwork is generating good traffic.  The TV campaign running currently is having a positive impact.  We are promoting the title at the front of the shop to also get to people who have seen the ad but have forgotten to purchase it.  We are also pushing putaways for people likely to want to collect the series.

The Combat Tanks Collection is an excellent opportunity for newsagents as we have this exclusively.

Regulars here will know why I like partworks.  Partworks customers are more likely to purchase other items when visiting to collect an issue than a regular magazine customer.

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Newsagency opportunities

Better bugs for loyal customers

fhn_choosing_bugs.JPGPutaway customers get bigger and better bugs with their real Life Bugs magazines in our newsagencies.  When setting aside put away product, we choose the best looking bugs for our putaway customers.  Click on the image for a larger version and see for yourself.  The bug on the left is better, it is for a putaway customer, as the label shows.  We do this because customers compare bugs when buying this series.  Once we realised this, it was an obvious decision to make the selections when we do our early morning allocations.

Putaway customers are among the most efficient in a newsagency.  Our data shows they are 33% more likely to purchase other product than a regular magazine customer.

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magazines

Star Wars Official collectors models popular

fhn_starwars.JPGThe Star Wars Official collectors models partwork has been out three days and has already sold very well.  Even though we received almost no marketing collateral we have given the title prime space at the entrance to our blokes magazine aisle.  We know this title will appeal to our customers.  While partworks have their challenges, they are efficient titles for us to sell – basket data shows that partworks customers are more likely to purchase other items when collecting the latest edition.

UPDATE: We sold out in our newsagencies today and are chasing extra stock for back orders.  This is a very successful launch.

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Newsagency opportunities

Promoting The Cat Collection

fhn_cat_partworks.JPGWe have high hopes for The Cat Collection partworks which came out today.  We arranged to get plenty of stock, expecting that this partwork will be popular with our customers.  We have a display at the corner of our counter, between our two lottery selling points – a good location for impulse purchase.

2009 will see fewer partwork launches than 2008 according to the partworks experts so getting a titles which will be successful is more important – hence our high hopes for The Cat Collection.

Partworks are more successful for newsagents than your average magazine in that a partwork customer is 33% more likely to purchase other items in-store according to our basket data studies.  The other benefit of partworks is the putaway opportunity.  Putaway customers are loyal and a good partwork will bring them back regularly.

We will maintain our promotion of the launch issue of  for two weeks and hope to get convert many sales to putaway commitments.

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magazines

Buffy the Vampire Slayer partwork out now in newsagencies

frank_buffy.JPGIt is great to see Buffy the Vampire Slayer partwork series launch in newsagencies.  The popular TV show targets a demographic we like.  Early indications are that sales will be good.  We certainly have people requesting future copies be put away – this is part of the unique service newsagents offer.  Our putaway service is a reason we have partworks and other retailers don’t.  Overseas, partworks are sold in supermarkets.  Australian newsagents are fortunate to have the opportunity.

Usually, when I write about partworks, people comment publicly or privately to me about the unreliability of supply and other challenges associoated with them.  For some time I was a vocal critic of partworks. I took up an invitation to look behind the problems and develop something which works for my business.  Three years on it works a treat.  Supply is good.  In return I provide accurate sales data.  Occasionally there are bumps but these are fixed.

I will acknowledge that I am lucky to have access to the people who can fix problems and therefore don;t have to deal with call centres.  I have put it to stakeholders – publishers, importers and distributors – that a thorough review of the partworks supply model could drive excellent sales growth.  From a newsagent’s perspective, it all comes down to supply consistency through the entire series.  This can be easily fixed.

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Newsagency opportunities

Not a big year for partworks

I have been told that 2009 will not be as big a year for partwork launches as 2008.  I am disappointed if this turns out to be true. as partworks are efficient for newsagents: Partwork customers are more committed to a specific newsagency and they are more likely to spend more.

While the partwork distribution process has some challenges, once you have proven your interest is is easy to ensure eyou have the supply you need for your customers.

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partworks

Putaways marketing advice

Click here for a copy of the new putaways marketing advice Tower Systems has published as a free service to all newsagents. Putaway customers are among the most valuable to newsagents – their baskets are deeper. Our last basket research showed that putaway customers are 35% more likely to purchase other items than any other customer group in a newsagency.

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magazines

Phar Lap movie timely

pharlap.JPGThe release of the Phar Lap movie as part of the Australian Movie Collection partwork is timely with the Spring Racing Carnival being in full flight. 

We are taking the opportunity to promote Phar Lap (and the partwork series) as part of our overall racing promotion.  It is a good opportunity to try and win some additional support for the partwork midway through.

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partworks

Partworks in Spain

spain_partworks.JPGI have been sent this photo by a colleague currently traveling in Spain – it shows how one news vendor displays partworks.  Beyond using the footpath to display the product, look at the range of titles.  I can count at least thirteen different partwork titles running.

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partworks

Flower Fairies partwork

flower_fairies.JPGNot to be left behind in partwork season, young girls are the target for Flower Fairies, a partwork collection of porcelain plates. Some of us in our newsagencies are not too sure how this one will go – but, then, we are not the target demographic. We have had it out for four days and sales are okay although the solar system partwork is doing better – the weekend will be the real test as it often is with partworks.

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partworks

Build your own Solar System

solar_system.JPGPartwork season rolled on this week with the release of the Build A Model Solar System partwork on Monday. This has launched in time for our local school holidays and is a week off in some other states. As we do with partworks, we have gone hard with a good display at the front of the shop – parents and grandparents will like something like this to make the holidays count for more than some fast food or a movie. We are certainly promoting the education value.

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partworks

Ronnie Barker partwork sells well

ronnie_barkey.JPGThe Ronnie Barker partwork which was launched last week is selling well. What I noticed on Saturday is customers wanting to tell you their funny Ronnie Barker stories and their opinion of him compared to Ronnie Corbett. I put this down to the older demographic – when they shop they are looking for more than a quick financial transaction. We have this partwork on display next to the main lottery counter.

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partworks

Proof publishers listen

bugs_putaway.JPGThis newsagent putaway card inserted with every copy of Part 1 of Real Life Bugs is proof that publishers listen. This coupon, promoting newsagent putaway of the partwork, has been included as a result of representations by me and, I am sure, other newsagents to partworks publishers. If they wanted to only pay lip-service to our request, the coupon would have been cheap and nasty. Instead, we have an attractive coupon, in keeping with the style of the partwork.

Smart newsagents are leveraging this coupon and providing customers with putaway sign up forms when they purchase part 1.

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magazines

Real Life Bugs and Insects

bugs_insects.JPGThe Real Life Bugs and Insects paperwork released today is sure to be a hit, especially with the dead insect included with each part.  We have it at the front of the shop to connect with the TV campaign supporting the launch – although I have not see this and don’t therefore know if newsagents are tagged.  Regardless, we have high hopes for the initial issues.

Retail real-estate is going to be a challenge between now and early next year.  Diaries are in, calendars too as well as some Christmas product.  Finding space to professional display products like Real Life Bugs is difficult in newsagencies.

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magazines

Beasts and Beings in newsagencies

beasts_beings.JPGThe Beasts and Beings partwork series looks set to be very popular is first day sales are anything to go by from what I have seen. It is not that often that we get a partwork aimed at boys. We have it on display at th front of our shops to attract passers-by.

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partworks

Strawberry shortcake part series

strawbshort.JPGWhile I am pleased to see TV promotion for the Strawberry Shortcake part series, I am disappointed that this is not tagged to newsagents as is usually the case for part series advertising. We are actively promoting this product in-store.  Sales would be better if the advertising directed consumer interest to newsagencies.

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Newsagency challenges

Partworks row

partwork_row.JPGWe have created a partworks row in front of our counter at the entrance to our Forest Hill store.  As with my last post, this says we are specialists.  Each of these partworks has been or is being advertised on TV.  Newsagents are the exclusive retail partner.  By being bold about these products we are connecting our business with current TV campaigns and thereby leveraging the relevance that link brings.

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magazines

Promoting The Flying Scotsman

flying_scotsman.JPGWe are promoting The Flying Scotsman partwork in our model train category as well as the usual partwork space. With model magazines selling so well in our newsagency, co-locating The Flying Scotsman makes sense. Model magazine customers are loyal if you maintain a good range and make browsing easy. They are efficient too, often buying two or more magazines at once.

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marketing

Partworks season

partworks_jul21.JPGPartworks season is in full swing with several new partworks being promoted at the front of our newsagencies this week from the Spongebob Krusty Cards to Dora Dress Up and Go to The Classic Australian Movie Collection. We have displays in our regular partworks section as well as a display of the Classic Australian Movie Collection at our newspaper stand.

With the TV support for these partworks it’s essential we leverage the opportunity as much as possible.

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partworks