A blog on issues affecting Australia's newsagents, media and small business generally. More ...

partworks

Pacific Magazines supports newsagent putaway service

tl-putaway.jpgPacific Magazines is supporting newsagents with a putaway coupon included in That’s Life promoting the putaway sales for the Real Food Fast part series.  It is not often we see a publisher directly promoting our specialist services in this way.  We are promoting the putaway opportunity because, as I say here too often, putaway customers are more valuable than regular magazine customers – basket data indicates they are 33% more likely to purchase other items in addition to the magazine(s) they are collecting.

0 likes
partworks

New That’s Life part series

thats-life-sep2010.JPGWe are promoting the latest issue of That’s Life with a full waterfall in its regular location as well as this high traffic placement with our main newspaper stand this week.  The free copy of part one of their Real Food Fast part series publication makes it a good value purchase.  We are trying to encourage putaways like we do with all partworks.  sales from the frist day indicate good interest in the offer.

0 likes
magazines

Having fun with the Art of Crochet

crochet-magazine.JPGCheck out the behind the counter display promoting The Art of Crochet created by the team at newsXpress Knox, a store in which I have a 50% interest.  It is a fun engagement with the title – terrific visual merchandising.  Customers are commenting on the display and buying part one of the series.

Too often we just put a title on the shelf or in a display bin.  Going the extra step and engaging with the title is which can drive real incremental business.  It also shows off the newsagent difference.  You will never see engagement like this in supermarket, petrol or convenience channels.

0 likes
partworks

Newsagents who ignore the value of partworks lose money

I know of some newsagents who early returned issue 1 of the Art of Crochet part series, deciding to not sell this title. Some soon realised the mistake they made once customers came in asking for the title.

Art of Crochet is delivering excellent traffic to newsagencies – thanks to the TV campaign. In our own case, we are finding that many customers also purchase other items.

Indeed, my newsagency shopping basket research shows that partworks customers are 33% more likely to purchase something in addition to the partwork when they visit the store than a regular magazine customer. 33% more likely! That is a bankable statistic. It is one reason I love partworks.

Some newsagents have said that they didn’t know it would be so successful and this is why they returned the stock. While the distributor and importer did a lousy job presenting the opportunity to newsagents I think that newsagents ought to have been more proactive in researching the title. It would have been easy to do some quick research before deciding to early return the stock.

0 likes
magazines

The Art of Crochet in your newsagency now

art-of-crochet.JPGThere has some concern expressed by newsagents about the quantity of issue 1 of The Art of Crochet part series which arrived in-store yesterday.  The Art of Crochet is anticipated to be the biggest partwork launch this year.  It is being backed by a national TV campaign promoting newsagencies as the go to places for this title.

My understanding is that the publisher and distributor are hoping to sell more than 100,000 copies of issue 1.  This would put it within reach of the performance of the Masterchef launch.

I am not that concerned about the quantities of issue 1 sent to newsagents.  The scale out was based on sales for The Art of Knitting as I understand it.  I sold 235 copies of The Art of Knitting and received 280 copies The Art of Crochet.

I am responding to the opportunity with a display at the front of the newsagency, an impulse display near our newspaper stand and a bold display in our partworks department which is appropriately located with knitting and crochet magazines.

While newsagents need to make their own decisions about early returns, I’d suggest they hang on to The Art of Crochet for the next two weeks, promote the heck out of the title and measure sales before making an early return decision.

As UK newsagent Steve Denham noted in a comment here last month, sales for the first issue were “huge”. Unfortunately, Steve noted about supply challenges.  Hopefully, the publisher has used UK learnings in setting the supply model for Australia.

Footnote: The Art of Knitting has been extraordinarily successful for us with customers sustaining putaway orders long after the launch.

0 likes
magazine distribution

Promoting Ultimate Wildlife partwork

ultimate-wildlife-july2010.JPGWe are promoting the Ultimate Wildlife partwork on the dance floor in a high traffic location toward the front of our Forest Hill store.  We also have it in our wildlife section.  At our Frankston store, it has been located on the counter between the two busiest sales positions. This price space focus is all about driving impulse purchases.  It’s a good looking product.  I hope sales are strong.

0 likes
partworks

New World War II Eyewitness Experience partwork

wwii-partwork.JPGWe are promoting the new World War II Eyewitness Experience partwork at the front of the store as well as with partworks and with our combat magazines.  I expect this title to do well given our customer mix – hence the space commitment we have given. As with most partworks, half our sales will be on impulse and the other half planned as a result of advertising.

2010 has been a lean year for partworks.

0 likes
partworks

Promoting the Spiderman partwork

spiderman-partwork.JPGWe have the new Spiderman partwork, Spiderman Heroes & Villians, out the front of the store facing the mall and hopefully attracting traffic. Our team placed it next to some school holiday supplies – a clever move. We also have limited stock in our partworks section. As usually happens with launch issues, most copies will sell from the front of the store.  This is terrific impulse opportunity for the few  remaining days of the current school holidays.

0 likes
magazines

Build the Endeavour at newsagents now

build-endeavour.JPGWe are promoting the new Build the Endeavour partwork at the front of my newsagencies.  We want to connect with the TV campaign for this series.    I like that they have supplied the How To DVD separately from part 1 – we don’t mind keeping it behind the counter to give to customers.

2010 has been a rough year for partworks.  Maybe Build the Endeavour will break that.

0 likes
magazines

Clever promotion of The Battles of World War II partwork

battles-of-wwii.JPGOne of team members at newsXpress Knox created this display promoting the launch issue of The Battles of World War II partwork and a several books which should appeal to the same customers we currently have on sale. The display is proving to be more valuable than display the partwork by itself.  This is the second time we have moved this partwork – it’s all part of a commitment to chasing / embracing change.  With so many regular customers visiting newsagencies, it is only natural that they become store blind.

0 likes
partworks

Battles of World War II

battles_of_world_war_ii.JPGWe are promoting Battles of World War II, the new part series, in two locations to make the most of the opportunity.  We have a good war / combat section with magazines and books so it fits in well there.  We also have it in our partworks department – a good display across the back wall.  It will be interesting to see how this part series goes as it is quite different in that the reader is not building something.

0 likes
magazines

How Your Body Works part series out now

body-works.JPGWhile we did not get anywhere near enough stock for our needs, we have the How Your Body Works partworks on display at the front of our newsagency as well as in our partworks section toward the rear of the store.  In the first two days of on-sale it has performed very well – and the TV advertising has not even kicked in yet as far as I understand.

What is odd about the supply model is that I know of newsagents who will sell few who received plenty and and others (like mine) who could sell plenty but were undersupplied.

The publisher should be asking questions about the supply model because from where I sit opportunities appear to have been missed.

The supply frustrations aside, How Your Body Works should sell well – I suspect it could have done better.

1 likes
partworks

New Lancaster Bomber partwork series

lancaster-bomber.JPGWe were surprised to receive the Build Your Own Lancaster Bomber partwork series yesterday morning. All we received was stock – unannounced.  No marketing collateral, no support at all. We are used to being given an opportunity to set our own quantities for partworks. This enables us to help them achieve maximum sell-through. The lack of support for this partwork is odd. Maybe they do really only want us to sell the first couple of issues to get subscriptions rolling. I hope not.

1 likes
partworks

Promoting The Agatha Christie Collection

fhn_agatgha_christie.JPGWe are promoting the new Agatha Christie partwork, The Agatha Christie Collection,  at the front counter to tap into the usual promotional buzz around the first issue.

For those new here, partworks are important to the newsagency channel. Getting customers to sign up to have a partwork putaway locks in return traffic. I have data which shows that regular putaway customers are 30% more likely to purchase other items in a visit than a regular customer.

For the Agatha Christie partwork we will pitch putaways at the counter. The benefits are that we keep their copy aside, advise them by text message when the next issue is in and their special order is kept safe. It’s an old-school service which customers love.

On partworks more generally, my understanding is that this year will be quite lean on new releases. That is unfortunate (if it pans out that way). Partworks promoted on TV generate excellent traffic for newsagencies.

0 likes
Newsagency opportunities

Missing Tractor partworks

fhn_partworks_oct09.JPGI have heard from several newsagents that they are experiencing supply problems with the Tractor partwork which was launched in June. If you are having trouble with supply of Tractors, please let me know. I want to understand the scope of the problem and help if I can.

Newsagents are the front line on partworks and if we cannot supply it affects our reputation with our customers. Publishers, importers and distributors need to understand the cost to our businesses of problems in their supply chain.

Many of us take on putaway orders for partworks in good faith. Inability to honour a commitment on this jeopardises business worth upwards of ten thousand dollars a year for many.

I do not accept the response of it has been more successful than we expected or the publisher has a supply problem. These excuses are useless when you are facing an irate customer with whom you have a contract to supply.

My experience is that partwork supply is good overall. All it takes, however, is a problem such as we appear to be having now with Tractors for the world to collapse and you left wondering if partworks are worth the hassle.

I wish someone would accept responsibility and apologise for the mess.

The photo shows our permanent partworks display.  This is in addition to feature space allocated toward the front of the shop for recent releases.  As the display shows, we are committed.

0 likes
Newsagency challenges

Model Orbiter partwork

model_orbiter.JPGThe Model Orbiter partwork launched today. Actually, launched is not the right word.  We received stock but no collateral.  You can’t promote new partworks without collateral.  I am sure there will be an excuse.  It is not good enough.  Collateral should arrive with the stock as this is when we allocate space and have resources for creating displays.

0 likes
magazines

Doctor Who partwork slow

dr_who_partwork_2.JPGOur sales of the new Doctor Who partwork have been considerably slower than expected. Indeed, we have sold only 20% of what we expected to have sold by this point in the on-sale.

I am not sure why this is. We have the title displayed in-store in a prime location as well as at the front of the newsagency in a good display to attract passers-by. I’d be interested to know if TV support for Doctor Who is less than we usually see for part series.

0 likes
partworks

DOCTOR WHO DVD FILES out now

dr_who_partwork.JPGWe are promoting DOCTOR WHO DVD FILES partwork in a couple of locations in our newsagency to make the most of this week’s launch and the associated TV campaign.  We have an in-store display (click on the photo for a larger look at this) as well as a display bin at the front of our newsagency.  We have a good feeling that DOCTOR WHO will deliver excellent sales, some of these from shoppers visiting newsagencies specifically as a result of the TV commercial.

I often hear from newsagents who complain about partworks.  They worry that the channel is being used to drive subscriptions.  I am over this argument.  Instead, I like the new traffic the TV campaigns for partworks generate for us – this is a more useful focus.

0 likes
magazines

DR WHO DVD partwork coming

A DR WHO partwork series launched on Spetember 9. It will be distributed by Network services. Part 1 will retail at $4.99, Part 2 – $9.99 and Part 3 and beyond – $19.99.

Every issue comes with a DVD featuring two episodes of DR WHO. The pull apart and file magazine contains detailed profiles of all the favourite monsters and heroes, in-depth files on the technology and brand new artwork, a look at the Doctor’s first adventures, plus exclusive behind the scenes interviews. Part 2 comes with a free binder and divider cards come with Part 3.

I mention the new DR WHO this here because I often receive correspondence from newsagents saying they did not know a new partwork was coming.
This new partwork should be a great success.

0 likes
partworks

Little House on the Prairie partwork out now

little_house.JPGWe are excited by the launch of  the Little House on the Prairie partwork series which launched yesterday in newsagencies.  This is a perfect fit for the traditional newsagency customer.  The TV series will be remembered by many.  We will promote Little House with a strong display in a good location, to leverage the TV campaign.

The only challenge was confusion over pricing – the product was priced at $4.95 while the distributor (Gotch) website told us the price was $7.95.

0 likes
partworks

The Saint Clint display

fhn_saint_clink.JPGWith display space at a premium this week we are launching the new partwork series The Saint, the vintage TV series, alongside the Clint Eastwood movie partwork.  We have both partworks co-located at our counter and in a display near our Father’s Day gifts.

I wish there was more thought put into the partwork launch calendar.  The rush of releases over recent weeks makes it challenging for newsagents who want to embrace the opportunity.  Partwork sales would be stronger if pre release consultation was better.

Partwork sales would  also be stronger if supply was more consistent and based on presale commitments from customers.  Some things never change in this model.

0 likes
partworks

Launching The Classic Clint Eastwood Collection

fhn_clint_eastwood.JPGWe are promoting The Classic Clint Eastwood Collection partwork (launched yesterday) at our counter – ready to capitalise on the TV advertising campaign when it kicks in. We expect this be a successful partwork given Clint’s current popularity across several generations.

Partworks continue to drive destination business for newsagencies thanks to the TV advertising.  I just wish they had better online support for newsagents who get behind them – so consumers could find locatiosn near to them from where to purchase.

In anticipation of questions I am likely to get from this blog post, not all movie titles have been released yet but I expect them to include: Dirty Harry, Unforgiven, Magnum Force, Outlaw Josey Wales, heartbreak Ridge, Kelly’s Heroes, The Enforcer, Pale Rider and The Gauntlet. These are the titles in the UK edition of the partwork.

0 likes
Newsagency opportunities