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Newspapers

Newspaper front page advertising

The American Journalism Review has an good article by Donna Shaw about ore advertising getting onto the front pages of newspapers.

Page-one ads may net premium prices, but they’re distasteful to many journalists who believe they violate the purity of page one and the sacred wall between news and business. From a design standpoint, they can detract from the flow and order of a page. They also eat up space that otherwise could be devoted to stories, particularly in an era of dwindling newsholes.

I wonder what Shaw would make of the post-it type ads which Fairfax sticks on their mastheads here in Australia. These stuck on ads are more intrusive than front page ads.

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Newspapers

Newspaper delivery in Bangkok

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I spent an hour walking around the hotel early this morning and while I could not find a newsstand, I did find evidence of home delivery. These paper delivery boxes were on the gate to an embassy nearby. I am not aware of current use of newspaper delivery boxes in Australia but they were certainly a feature in the 1980s.

The newspapers I found o the street were at ‘fast food’ street stalls where people were reading a well thumbed shared paper from the stall operator.

I visited three petrol outlets – no newspapers or magazines and two 7-Eleven outlets – no newspapers or magazines.

While none of this is hard research or even culturally relevant to Australia, it is interesting to me in the context of the moves to get newspapers and magazines into more outlets in Australia.

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Newspapers

Change drives newspaper sales

A consequence of the flood two weeks ago was that we had to move things around in our shop including the newspaper stand. Sales picked up, customers found newspapers – even though it was moved only a metre and a half. There were no other changes.

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It certainly supports the case for shifting products around regularly.

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Newspapers

The newspaper transition to online

The New York Times offers an insight into its plans for online versus print in the announcements on Friday as analysed by Scott Karp. They are adjusting their quality focus to build online relevance and traffic. They are also shrinking the size of their print product – Fairfax here a couple of weeks ago announced that their Australian broadsheets would shrink and cited the (current) New York Times. Karp sources the NYT announcement to a post at Gawker which included this:

Then it was time for questions. Someone asked how the Times plans to make money off the web. “I heartily believe we will,” Keller said. “How, is a lot more complicated.” He talked about Wall Street, and doing PowerPoint presentations. “There’s a phrase they use in drug and alcohol rehab—’fake it til you make it.’ That’s basically what we’re doing.”

The new reality for publishers and indeed any business which relies on publishers – including newsagencies – is that faking it is an appropriate business model. There is no time to analyse the impact of the shift of revenue from print to online: when, how much and where. We, publishers, newsagents and others, have to start playing (faking) in a range of fields in pursuit of the revenue for our future.

Memo to newsagents: no one will deliver revenue of a new model on a platter. Now is the era of the entrepreneurial newsagent.

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Newsagency challenges

Melbourne Observer a hit

Melbourne Observer is a solid performing independent title in my newsagency. It’s customers are loyal, delivering good sales every week. This week there has been an excellent kick thanks to the 56 page tribute to radio man Keith McGowan. Take a look at sales in my newsagency over the first three on-sale days compared to the average for the last month:

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While the Melbourne Observer would not be on the radar of many newspaper and magazine publishers, in my newsagency it is an important title because of the loyalty of its readers and the efficiency of the baskets in which it is purchased – rarely do people come in and purchase the Melbourne Observer and nothing else. It’s an example of an independent local title doing well.

Ash Long and the folks at Local Media, the publisher of Melbourne Observer, actively support and promote newsagencies and this is another reason I am happy to support the title.

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Newspapers

Is MX evolving into a real newspaper?

mx_may24.JPGI may be jumping at shadows on this but MX, the News Ltd free daily newspaper, seems to have evolved into more of a newspaper. The edition I picked up in Sydney this afternoon appears to have more local hard news than what I saw two months ago. It’s still a light read but feels like it has more substance than last time I checked. If I am right and there is more real news content I’d like to know if the Melbourne and Brisbane editions have evolved as well.

I could read today’s copy and pass fifteen minutes or so whereas other editions I have looked at kept me interested for a minute or two.

If this is a trend – to make MX more of a newspaper – then I’d say it makes sense. Even though as a newsagent I would have concerns, from a News Ltd perspective a more valued product will deliver better advertising results.

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Newspapers

NSW newsagents anger over News Ltd ‘deal’

Further to my post at the weekend, more newsagents are finding their voice on the move by News Ltd to take margin from newsagents. News Ltd, for its own purposes, is running a marketing campaign to promote home delivery of the Sunday Telegraph. Without consultation with newsagents, News is expecting them to partner in absorbing costs association with the special deal. This means newsagents with home delivery customers paying full price now lose the delivery fee – making less for the same service. Other newsagents with regular over the counter customers are seeing them converted into far less profitable home delivery customers.

At least one group of newsagents is investigating whether there is a complaint which could be made to the ACCC because of what they claim is unilateral action by News Ltd which is detrimental to their businesses. Given that this is a NSW specific issue, I suspect they will consider their options in the Industrial Court, a forum which newsagents have used previously.

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Newsagency challenges

Cynical move by News Ltd

sunday_telegraph.JPGWhat do you make of this? On the day Fairfax increases the cover price of the Sun-Herald to $1.80, News Ltd boldly advertises, above their masthead, a $1.00 home delivery offer for the Sunday Telegraph. The pitch to their readers is clear – DON’T BUY RETAIL. Hmm, yet they demand retail newsagents place their product in the best possible, and most expensive, position in-store.

From this amazing $1.00 deal, News is apparently paying newsagents no delivery fee for the first six months and half the usual delivery fee for the next six months if they renew – on top of 25% of the cover price. So, newsagents share the risk/costs of the promotion. It would be fairer if newsagents shared in the resulting upside of advertising revenue.

I appreciate that News Ltd needs to look out for itself first. Newsagents need to look out for themselves first. It’s unfortunate that newsagents get caught in the battle between publishers – we only make money from the cover price.

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Newspaper distribution consolidation moves north

Last week I blogged about the growth in home delivery business consolidation in Victoria. This week there has been a spike in activity in New South Wales and Queensland. I’ve fielded eight calls in three days from newsagents wanting to talk about the implications of selling their territory and retaining their retail business.

It is a challenge running a home delivery, wholesale and retail business all in one. My own experience is that selling home delivery and wholesale focuses the mind in a very profitable way. Yes there are risks but they are less, in my view, that if you retain all three businesses in one. I know from the delivery side that delivery only specialists say the same thing – by eliminating retail from their businesses they reap better rewards from focusing only on distribution.

The experience in Victoria over the last three years will help newsagents in NSW and QLD.

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Newspapers

The Chaser boys stick it to Fairfax CEO

The Chaser boys tonight on ABC TV stuck Fairfax CEO David Kirk with post it notes to make a point about the stuck on ads Fairfax has been running on its newspapers for months. Well done Chaser. I’d like to think that my obsessive blogging about this was their inspiration but I doubt they even know this blog exists. Kudos to the Chaser boys!

Thanks to Brett at newsXpress deception Bay for the tip.

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Newspapers

Newspaper price war costs sales

Australian newsagents might spare a thought for New York newsstand colleagues. For years the News Corp. owned New York Post was 25 cants. Two weeks ago, having grown circulation by 50% over five years or so, the cover price was doubled. Two weeks on and with sales reportedly crashing, News has retreated to the 25 cent price point. Crains has an excellent story on what happened.

Newspaper publishers are on the record saying that cover price is not key to their overall revenue model. Cover price primarily funds the supply chain. Retail Newsagents rely on the cover price as their only source of revenue – cover price is crucial to us. That it has not kept pace with CPI over the last 10 years makes investing capital in newspaper fixtures challenging.

I hope we don’t experience New York like price wars here. If guess we do with some of the home delivery deals but, overall, newsagents are insulated from most of the discounting.

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Newspapers

Age masthead trashed – May 14

The advertising department at The Age continues to have more clout than the editorial department. Today we have a GIO post it type ad stuck over a pointer to a story about the maths crisis in schools.

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When you remove the ad to read what’s underneath the text on the newsprint is removes as well.

In the bundles I checked today the GIO ad was folded over 50% of the time, making their message invisible unless you unfold the stuck on ad. I wonder if they have a make good clause in their advertising agreement.

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Newspapers

Free daily newspaper conference

Free daily newspapers are growing so much in the US that a conference has been created to discuss strategies. Newsagents ought to have a fly on the wall representative at the conference. Free dailies are here to stay, they are a valuable part of the print mix for publishers. Our interest is that we need to be educated about trends before they impact our businesses – hence our need to be at this conference.

Thanks to Newspaper Innovation for the tip.

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Newsagency challenges

Is this the next free newspaper in Australia?

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Is Sensis planning to move the Trading Post newspaper from a paid model to a free model?

Open any edition of the Trading Post weekly classifieds newspaper and you see them actively promoting their online offering. It makes sense given how much classified advertising has migrated online.

I know that in Victoria, sales of the Trading Post, at $3.00 each, continue to fall dramatically – 25% in the last year based on data I have seen from many retailers. Sales will reach a point that the retail presence is no longer viable.

This is why the Sensis experiment with the Trading Post in the Northern Territory is interesting. In NT, the Trading Post is handed out free – just like mX is handed out free daily in Melbourne, Sydney and Brisbane.

The Sensis investment in the NT experiment is considerable – they print an NT edition in Melbourne and ship to NT. There is nothing in this about building for retail sales of a print edition. The NT free edition pushes the website so the goals are clear.

If the NT experiment works I’d expect to see free distribution of the Trading Post elsewhere. They have to do something to keep the brand alive while they transition from print to online.

Maybe Trading Post will be the next free newspaper distributed in Australia. It makes sense and if I were a Telstra shareholder I’d be all for it.

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Newsagency challenges

Adapt or die – finding the newsagency of the future

Online editor-in-chief for Fairfax Media, Mike van Niekerk, is giving a presentation to the 14th World Editors Forum in Cape Town in June on the issue of newsroom integration – bringing together print and online newsrooms. His presentation is called Adapt or Die: Newsrooms on the Brink. Editors Weblog has an excellent snapshot of some of what van Niekerk will to the Cape Town conference.

I heard van Niekerk speak in Vienna last year at the Beyond the Printed Word conference. He is a change agent in newsrooms, where years of tradition need to be broken if news organisations are to have a bright future. His message is equally relevant for newsagents. The topic of his Cape Town presentation speaks to newsagents and represents the urgency of what we face if we replace newsrooms with newsagencies

Adapt or Die: Newsagencies on the Brink.

The traditions which have controlled our retail and distribution channel must change. We must change them from within our newsagencies. Suppliers must change from their end – there are too many old school processes which cost us time, money and opportunity.

I’d like to see van Niekerk speak at newsagent conferences. His views about changes in the newsroom for publisher survival and how Fairfax in particular is navigating them are something we need to hear.

van Niekerk would be on my dream team of speakers newsagents must listen to as we pursue the newsagency of the future.

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Newsagency challenges

New size for Fairfax broadsheets

The announcement by Fairfax CEO yesterday that they are resizing The Age and the Sydney Morning Herald is great news. The change will suggest the paper is moving with the times – that it’s on the move. While it doesn’t address the migration of advertising from print, it could slow the migration by making the product more convenient.

The folks at The Guardian in the UK moved from Broadsheet to the more compact berliner format with great success. In researching recent newspaper format changes I came across this blog post from Jeff Jarvis. It’s worth reading, as always from Jeff – his passion for newspapers and journalism is an inspiration. His work with publishers like the folks at The Guardian affords us an insight into navigating change like that now being discussed by our own Fairfax.

While there will be challenges for newsagents in the new size – distribution and retail – it’s change for the good. One of the reasons newsagencies are less important to consumers today (ACP and Hallmark data) is static core product. When Fairfx does launch the new size we can make a big noise and hopefully attract some new customers.

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Newsagency challenges

The working poor

News Ltd’s Daily Telegraph has a cover price of $1.00. Over the many years the cover price has been $1.00, wages, rent and business costs for newsagents have risen at least 40%. The fixed low cover price means newsagents are far worse off today.

Newspaper publishers in their annual reports crow about advertising revenue growth. I’d told it accounts for in excess of 85% of revenue for a title and that he cover price is about recovering the cost of retail and home delivery distribution.

Newsagents are becoming the working poor with these low and unchanging cover prices. Our cost of doing business rises each year yet the return from a crucial core product such as newspapers remains flat – falling in real terms.

Newsagents are required to provide prime real estate, invest in display infrastructure, provide access to promotional space and carry the cost of rising wages, rents and overheads for a flat return. And to remain contented while the publishers push their product to more and more non newsagent outlets.

Publishers complain that newsagents are lazy, not compliant with their requirements and lack entrepreneurial drive. The compensation from newspapers does not motivate newsagents. Indeed, it de motivates.

If the publishers treated newsagents as business people and respected and rewarded entrepreneurial drive in a commercial way then more newsagents would demonstrate their business skills. When here is no such reward it is understandable that many newsagents channel their efforts elsewhere.

I urge the publishers to rediscover newsagents and reward entrepreneurial effort commercially.

The current behaviour toward newsagents is not socially responsible.

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Newsagency challenges

Sydney Morning Herald supply problems tomorrow

Several newsagents have contacted us saying that there will be supply problems with the Sydney Morning Herald in regional areas tomorrow as a result of industrial action at their Chullora plant. The timing would be unfortunate because of the launch of The Form tomorrow – the free racing newspaper with the SMH – it used to be part of the paper and is now separate.

UPDATE: There is a stop work tonight from 10pm and another planned for tomorrow afternoon – this could impact Saturday’s paper.

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Newspapers

Newspaper home delivery consolidation

Victoria is a hive of activity as newsagents sell, licence or lease off their newspaper home delivery territories. By my reckoning there have been more deals in the first three months of this year than all of last year and even that is probably understating the situation. Some of the deals are long term newsagencies getting out of home delivery.

There are three types of deals: outright sale of the territory (as I did in my newsagency); contracting another party to undertake the physical delivery while you maintain the accounts; contracting and or licensing the entire delivery business including accounting for a fixed term. There are other variations but these three are the most common.

The most common reason newsagents cite for getting out of home delivery is that the economics no longer work for the average size newsagency. Given that the net return from delivering a newspaper has not increased in more than fifteen years and given that newsagents have few options for reducing costs there is no choice for many but to quit. It is only when an operator manages 2,500+ home deliveries a day out of a warehouse that they can start to make progress on their net return.

I’d be surprised if the newspaper publishers – Fairfax and News – are not concerned about this trend. As these distribution businesses become bigger and stronger they will be more demanding of the publishers. The publishers must also be concerned about their fading connect with retail newsagents. In fact, the situation is so dynamic at present that I would suggest it is time for a forum where newsagents openly discuss the various models. One was held over a year ago – the world has changed considerably since then.

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