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Newspapers

I think News Corp. is saying they didn’t adjust production schedules for daylight saving

here’s what they sent retail; newsagents today:

30 September 2022

Daylight Savings

Dear Newsagent/Retailer

A reminder that daylight savings is due to commence this Sunday.

Production will run to current deadlines on Saturday night, impacting arrival times of Sunday’s papers by up to 60 minutes.

Please let your customers and staff know, and convey our apologies.

Should you have any questions, please contact your Area Sales Manager, Area Logistics Manager or the News Retail Support team on 1800 639 700 or via email at newsagents@news.com.au.

Kind Regards,

News Corp Australia

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Newspapers

Looking back 17 years

I’m not big on looking back, especially at past blog posts. This morning, though, searching for something else, I found this post from here, on September 28, 2005:

CRIKEY PUBLISHER SAYS NEWSPAPERS ARE “ON THE SKIDS”

In yesterday’s edition of Crikey, a daily emailed publication of news and comment, Publisher Eric Beecher commented about newspapers in the context of the appointment of a new editor for the Sydney Morning Herald, a newspaper Beecher once himself edited. Here’s what Beecher had to say:

17. Editing the SMH is about cost cutting, not creative journalism

By Crikey publisher Eric Beecher

The Sydney Morning Herald has a new editor – Alan Oakley, currently editor of The Sunday Age. “I am privileged to take on the best job in Australian journalism,” he said yesterday. “It is a challenging time for newspapers. I will concentrate my efforts to ensure that we are continually meeting the evolving needs of readers.”

Oakley, who is a popular choice, may feel he is taking up the best job in Australian journalism (it certainly felt like that when I had it in the late 1980s), but I suspect it won’t be much fun.

Newspapers like the Herald that depend solely on classified advertising for their profits are on the skids. Fewer people buy them or respect them, and their classified ads are migrating inextricably to the internet because it’s a better, cheaper medium for that kind of advertising.

Unfortunately, this consigns their editors to saying one thing (“I will concentrate my efforts to ensure that we are continually meeting the evolving needs of readers”) but doing another – cutting costs and eliminating jobs. These days, editors of papers like the Herald are more like executioners than editors.

Quality newspapers are a sunset industry desperately trying to prop up their historically high profits by cutting costs. Over the past week in the US, for example, six of the country’s more prestigious newspapers – including The New York Times, Boston Globe, Philadelphia Inquirer and San Jose Mercury News – have sliced hundreds of editorial and non-editorial jobs. And no-one believes this culling was anything other than business as usual for big newspapers.

Fairfax CEO Fred Hilmer said yesterday that Oakley’s appointment means the Herald “is in excellent hands for the future.” Unfortunately, that can only mean that Alan Oakley knows how to wield the knife.

I agree with Beecher’s comments about the viability of newspapers relying on classified advertising. Okay it won’t happen today or tomorrow. It will happen though. The economics of online classifieds make it inevitable. Newspapers cannot compete with the flexible search, production costs and mobility offerings of online advertising. Playing games with giveaways and competitions to drive sales will not fix that. Nor will offering free advertisements. Nor will free newspapers. Newspapers have a bright future if they focus on content.

I worry for the traditional newspaper supply chain in Australia. Newsagents are not prepared for the effects of the changes even though we are in the middle of them already with considerable supply changes impacting our businesses.

I disagree with Beecher’s comments about the viability of quality newspapers. Respected content (news, analysis and opinion) delivered exclusively in a print form will deliver sales of sufficient value to attract certain advertisers. Okay it’s more of a hope than a belief. People like Tim Porter and Jeff Jarvis and others have suggested how it may be achieved.

There is no doubt that this is a time of enormous disruption for newspapers. Denial only makes the road harder to navigate.

This: I worry for the traditional newspaper supply chain in Australia. Newsagents are not prepared for the effects of the changes even though we are in the middle of them already with considerable supply changes impacting our businesses. proved to be true.

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Media disruption

Good comms from news Corp. on AFL Grand Final engagement

News Corp. continue to engage well with retail newsagents. They have sent out this communication re AFL Grand Final engagement:

This may seem like basic stuff, and it is, but it was missing for a while from News for retail only businesses and it’s non existent from Nine in my experience.

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Newspapers

News Corp needs to improve it’s engagement with online

A new issue of the House of Wellness advertising catalogue is out next week and people interested are told to take the coupon to a newsagency to collect. If you follow the links News Corp has published to see stockists you get a non-searchable list with truncated names.

The list is useless unless you want read through 18 pages. They could have easily made this searchable. It’s an easy fail by News Corp.

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Newspapers

News Corp advises newsagents of supply increases this weekend

This comms was just sent to newsagents:

Dear Newsagent/Retailer,

Our Saturday and Sunday newspapers will contain significant news coverage related to the passing of Queen Elizabeth II.

In anticipation of increased reader interest, we have increased your supply for these editions.

Our regular weekend magazine inserts are printed several days before the newspaper is printed. This means that for this weekend only, we don’t have enough magazines to cover the increased newspaper supply.

You may find that this impacts your own supplies. If so, please let your customers and staff know, and convey our apologies.

And to minimise any possible delay in arrival times, additional delivery vehicles have been added.

If you have any concerns on this matter, please don’t hesitate to contact News Retail Support, your Area Logistics Manager or Area Sales Manager to discuss further.

Kind Regards,

News Corp Australia

And later today after emailing them I got this from Nine:

QUEEN ELIZABETH II SPECIAL EDITIONS – SATURDAY. Retail supplies will be increased for special editions of The Age and Financial Review on Saturday 10th September. Because of the late changes some country and metro AGE copies may be delivered without the Good Weekend magazine and on Sunday some copies will be without Sunday Life.

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Newspapers

Crikey invites Murdoch

Crikey, a respected independent news outlet in Australia, yesterday invited the Murdoch organisation to sue them, to put into action threats made against Crikey.

The Lachlan Murdoch letters
Nearly two months ago, Crikey mentioned the words Murdoch and Murdochs in an article about Fox News, Donald Trump and the Jan 6 insurrection in Washington. The next day Lachlan Murdoch threatened to sue us. Today, we are publishing his legal threats — and open letters in the US and Australia inviting him to follow through. We believe in freedom of the press. We thought he did too.

Crikey has run an ad in the New York Times and the Canberra Times:

Independent journalist Mark Sawyer writing at Michael West Media provides useful and excellent background to this story.

And, as we now know, a matter in on foot.

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Newspapers

I don’t matter any more – newspaper home delivery customer

I don’t matter anymore, the newspaper customer said on the other end of the phone a couple of days ago.

They called me because they could not get any joy from the publisher or the business responsible now for delivering their newspaper.

For years, my newsagent would fix any issue, including stolen papers.; It was easy, they told me. Now, if I can speak to someone, which is rare, nothing happens.

I don’t matter any more.

I listened to their story but could not help. This is not one of my old customers. They are not even in my state. I explained that I share their frustration.

The damage the decisions by the major newspaper publishers to their brands is considerable. But, I suspect they know what they are doing. They have made the changes that have distanced newspaper delivery from being a personal and local service to a faceless corporate service.

Wha’s the old adage: the news we value the most is local.

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Newspapers

Newspaper digital subscription prices all over the place

The Times of the UK is offering 12 months of digital access for £1 a month.

This is a crazy price considering that digital access to The Australian for the same period costs $516.

I mention these as they are both News Corp. titles.

Looking at other titles, the prices are all over the place, but, subscription costs in Australia do seem higher.

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Newspapers

Columbia Journalism Review on Murdoch: Does Murdoch make the political weather or follow it? Yes.

This piece by John Allsop in the Columbia Journalism Review is a must-read for anyone interested in news, especially in Australia with the dominance of the Murdoch outlets. The headline is smart, and to me, true.

Does Murdoch make the political weather or follow it? Yes.

Any analysis of Murdoch influence interests me as we sell their products, which are a cause for plenty of conversation in the business. I think there has been a shift in Australia. Whereas 5 or so years ago the majority regarded Murdoch papers as sources of news, the majority today regard them as opinionated entertainment. Hopefully, their influence is waning here.

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Ethics

News Corp and Nine Media gave control of newspapers delivery to my shop to NDS and it’s been a mess ever since

For 11 days off the last 13 since NDS was given control of newspaper delivery to one of my shops in Melbourne, the newspapers have either not been delivered, not delivered on time or not delivered to the connect location.

This failure by NDS has resulted in the business spending many paid hours trying to resolved the failure relating to this mess.

The cost of the failure is amplified by the pittance Nine Media and News Corp. pay retail newsagents.

All we get from people supposed to be in control is words.

What a mess.

It’s like News and Nine want to manage a decline in print.

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Newspapers

Newspaper cover price increase advice from News Corp.

Sent to newsagents yesterday.

Effective Monday 8 August 2022, the Monday to Saturday cover price of The Australian and The Weekend Australian will increase by 50 cents.

From Tuesday 9 August 2022, the cover price of The Sportsman will increase by $1.

And from Saturday 13 August 2022, the Saturday and (where relevant) Sunday cover price of the following publications will increase by 50 cents.

  • Herald Sun
  • The Daily Telegraph
  • The Courier-Mail
  • The Advertiser
  • The Mercury
  • NT News
  • Geelong Advertiser
  • Gold Coast Bulletin
  • Townsville Bulletin
  • Cairns Post
  • The Chronicle

An updated list of all relevant News Corp Australia publication cover prices, retail commissions and prices to account is provided below.

We ask that you notify customers of the price change and ensure your systems are updated on the effective date to reflect these changes.

We thank you for your continued support and look forward to continuing to partner with you in driving new sales opportunities.

Should you wish to discuss this with us, please feel free to contact your Area Sales Manager or our News Retail Support Team.

Kind Regards,

Benjamin Keating
General Manager, Consumer Print

Cover Price, Retail Commission & Price to Account as at Monday 8 August 2022: NT NSW SA Vic Retailers

The above table shows how little newsagents make from these newspapers. In many situations, the money made does not pay for the cost of the retail, space.

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Newspapers

Washington Post: Every week, two more newspapers close — and ‘news deserts’ grow larger

The Washington Post published a story a few days ago about newspaper closures in the US.

Every week, two more newspapers close — and ‘news deserts’ grow larger

In poorer, less-wired parts of the U.S., it’s harder to find credible news about your local community. That has dire implications for democracy.

Perspective by Margaret Sullivan
Columnist
June 29, 2022 at 10:30 a.m. EDT

Penelope Muse Abernathy may be the nation’s foremost expert on what media researchers call “news deserts”— and she’s worried.

News deserts are communities lacking a news source that provides meaningful and trustworthy local reporting on issues such as health, government and the environment. It’s a vacuum that leaves residents ignorant of what’s going on in their world, incapable of fully participating as informed citizens. What’s their local government up to? Who deserves their vote? How are their tax dollars being spent? All are questions that go unanswered in a news desert.

Local newspapers are hardly the only news sources that can do the job, but they are the ones that have traditionally filled that role. And they are disappearing.

One-third of American newspapers that existed roughly two decades ago will be out of business by 2025, according to research made public Wednesday from Northwestern University’s Medill School, where Abernathy is a visiting professor.

Already, some 2,500 dailies and weeklies have shuttered since 2005; there are fewer than 6,500 left. Every week, two more disappear. And although many digital-only news sites have cropped up around the nation, most communities that lost a local newspaper will not get a print or digital replacement.

“What’s discouraging is that this trend plays into, and worsens, the whole divide we see in America,” Abernathy, the report’s principal author, told me this week.

The neediest areas — those that are more remote, poorer and less wired — are the ones that get hurt the worst. Most of the new investment and innovation pouring into the media sector, as valuable and needed as it is, doesn’t reach these regions.

Be sure to read the article.

Here in Australia, when I would write about challenges to newspapers, some from publishing companies would respond saying I was ignorant, wrong or irrelevant. Whatever. The reality is that the purpose of newspapers has changed. What we are witnessing is the management of the softest crash landing they can manage – for themselves. yes, they are focussed on the impact on their businesses, with little or no regard to the businesses that have partnered with them for 100+ years.

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Media disruption

ACM announces significant price increases to regional newspapers

Daily and weekly regional newspapers published by Rural Press’ Australian Community Media will cost more from the end of this month. Here is the announcement sent yesterday afternoon to newsagents:

Dear Retail Outlet

The cover price of most of our print titles will increase from Monday June 27, 2022.

This is only the second increase we have had in the past four years, and whilst the last increase was just 12 months ago, there have been significant cost changes for our business recently.

We here at ACM want to let you know why this change is necessary so that you and your staff are fully informed.

We want you to be able to engage meaningfully with customers about this change because it is our firm belief that we all – our readers, our advertisers, our staff and our retail partners – recognise the continuing value of trusted local news coverage that serves our communities.

As our publications have reported in recent weeks, Australia’s regional newspapers have been hit with an unexpected 80 per cent increase in the cost of newsprint.

These higher costs begin to take effect from July 1, 2022.

With rising fuel and energy prices and other supply chain pressures adding further unavoidable costs to the production and distribution of our products, we are asking our readers to support their favourite local newspaper by paying a higher cover price.

This will be a vital contribution towards keeping our publications in print, and it will help sustain local journalism, our business and in turn yours, by keeping our products available in the local marketplace.

The cover price rise will go some way towards offsetting the higher cost of newsprint but it won’t fully cover it.

That’s why we have also sought government support to protect local newspapers, regional news coverage and journalism jobs.

As we told our readers in May, ACM’s 140 mastheads around the country have joined with Country Press Australia, representing 190 other smaller titles, to seek emergency relief from the newsprint price shock.

The new Labor government’s commitment to deliver a $10 million “crisis response” package for the sector is most welcome.

As we await details of the promised funding measures from newly sworn-in Minister for Communications Michelle Rowland, we will be explaining fully to our readers why this cover price rise is unavoidable and essential for the future of their favourite local newspaper.

For the readers of our 14 daily titles, we will also be offering the chance to win fuel for a year.

This promotion runs for two weeks from June 27. In every day’s paper we’ll be publishing a different secret code word. With the purchase of each day’s paper, you get a new code word to be able to enter the draw to win one of 10 x $4000 Fuel for a year prizes, plus additional minor prizes of $500 fuel cards.

A similar competition last year was enthusiastically received by our readers and we look forward to our network of retail partners backing this year’s promotion with point-of-sale displays and word-of-mouth endorsement over the counter.

As always, thank you for your continuing support for our products and the vital service they provide the local community.

Increasing prices is fraught in any business. Keys to acceptance are the value of the product and how you communicate around the increase. I think ACM management have done a pretty good job in this email to newsagents.

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Newspapers

News Corp. updates VIC newsagents on product printing and distribution

News Corp. sent this to newsagents Friday last week. It doesn’t address the fact that the old newspaper home delivery arrangements better served local communities than the current arrangements, even though the old arrangements underpaid newsagents for the work they did.

3 June 2022

Update on printing & distribution of newspapers in Greater Melbourne & Geelong

Dear Newsagent/Retailer,

As you would be aware, we have recently moved printing of our newspapers to a new production facility in Truganina. We also commenced the transition to a new consolidated distribution model.

We acknowledge this has caused challenges and whilst we are making progress, our team is working hard to further improve and ensure that we provide you with a consistent and timely service. We do appreciate your continued understanding and support with this.

PRINTING:
Background
In 2020, News committed a significant investment to construct a new facility in Truganina that included modern equipment needed to enable production long into the future.

This investment helped to deliver an improved product for readers, such as full colour availability throughout the paper. It also increased our capability to provide more supplements into our papers, such as the recently launched VWeekend in Saturday’s Herald Sun.

Amongst the normal challenges of a new facility, the project was managed over the peak of CoVID and lockdowns.

Status
Production performance and equipment reliability has been slowly improving, as have dispatch times. We recognise that further improvement is required to ensure we consistently meet our targets.

What’s Next
To further improve dispatch times, we have a number of initiatives underway such as:

Earlier editorial deadlines on some products
Installing a second inline automated wrapper for home delivery copies
Increased on-site offline wrapping capability for home delivery copies

DISTRIBUTION:
Background
In late 2021, we commenced transitioning our distribution model towards a consolidated distributor. The transition plan is spread over 15 months. It is a process that has previously been undertaken successfully in Sydney and Brisbane, providing a more sustainable model to get papers to our valued retailers and subscribers.

Status
Our consolidated distributor, NDS is currently delivering about half of all newspaper copies printed in Truganina each night. Like many industries, the supply chain has been challenged by driver recruitment and retention.

What’s Next
To further improve our delivery arrival times a number of steps are being taken, including:

Increasing the number of vehicles used
Recruiting additional drivers
Improving delivery run sequencing
Increasing warehouse capacity for retail product preparation
Deferring the timing of some upcoming distributor transitions

We’re also working towards introducing reporting of arrival times at retail outlets, which will help improve visibility of problem territories.

CONTACT US:
To better support you, we have increased staffing in our call centres, including on weekends.

Should you have any questions or issues, please contact your Area Logistics Manager, Area Sales Manager or the News Retail Support team on 1800 639 700 or via email at newsagents@news.com.au.

Kind Regards,

News Corp Australia

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Newspaper distribution

Newspaper publishers continue to fail to understand shopper loyalty

The marketing approach by newspaper publishers is, in my view, selfish and ignorant. Look at these offers from The Age:

They discount to customers far more than the meagre margin made by retailers. They offer the discount by locking you into a service that is patchy in performance at best.

And, their offers ignore the easiest low hanging fruit opportunity to drive loyalty – the already loyal over the counter newspaper customer.

They could easily pitch to over the counter customers a pre-pay offer that achieves the same lock in, which is what the publisher wants for their advertising pitch.

If they had not disrespected newsagents so much, they could have worked with the channel for a genuinely mutually beneficial result. Instead, they pursue poor performing home delivery at a discount far deeper than the wholesale cost of the paper.

Maybe I am missing something, but, from where I sit, the move looks ignorant.

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Newspapers

What’s the value of newspaper advertising?

Clive Palmer is reported to have spent close to $100 million on advertising during the federal election campaign with a significant chunk of that spent on newspaper ads.

If seats in parliament was the goal, the advertising failed.

While we could critique the ads as being the cause of the failure, the issue could also be the medium.

Is newspaper advertising as valuable as it once was?

We already know newspapers are not as valuable for the once rivers of gold real estate, employment and car advertising.

I am sure people far more skilled than me will dissect the Palmer ad spend and consider what it may indicate for newspapers and their publishers.

I’d be particularly interested in scholarly assessment of the Palmer spend coupled with the clear bias of News Corp in its propaganda type coverage supporting the Coalition parties and negatively covering Labor, and their even more negative coverage of the independents.

From a newsagent perspective, we are part of the distribution channel for print newspapers. The topic should interest us in the context of the role of newspapers in our future. I think this election showed us that newspapers, particularly the News Corp newspapers, are not as important or influential as they have been.

Will this 2022 federal election be something we look back on in the future as a point in time where the value the medium was significantly diluted because the actions of some newspaper publishers demonstrated disrespect for what was once a valued moral authority.

I know of a couple of newsagents who recently moved newspapers from the front of the shop to the rear because of election coverage in their main daily newspaper.

After writing this I caught up with the latest Media Watch …

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Ethics