Confusion around Fairfax bumper editions
Circulation departments at Fairfax are confused about the company’s plans for the Sydney Morning Herald and The Age over Christmas / New Year. People from Tower Systems have made eight calls to Fairfax in pursuit of consistent advice on their plans. The original advice supplied to newsagents indicated that there were several bumper editions for the SMH and The Age. Several Fairfaax circulation people we spoke with did not know anything about the plans.
The Tower Systems research has uncovered that there are no bumper editions – in the sense of what bumper editions have come to mean in Australia. The only change is a temporary price increase to the price of the Friday paper, to the Saturday paper price. This will lead to anger from both home delivery customer and full freight home delivery customer who will be forced to pay the higher price on the Friday.
Fairfax will complain about this blog post saying here I am criticising them unfairly again. The reality is that Fairfax had it is its capacity to resolve these issues through consistent professional advice provided weeks in advance of any change.