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Newsagency marketing group

Inadequate Wendy Harmer program on ABC 702 on newsagents

The ABC fact checker ought to listen to the ABC 702 program discussion earlier this week on newsagents. The first problem is the claim there were 7,000 newsagents 10 years ago. This was never the case. 10 years ago, the number was around 4,500. Today, that number is 3,000.

It would have been good for more thorough research to have been done on this prior to the discussion.

The discussion abut the challenges was equally frustrating. While the decline in print is a factor, so is the expanded reach by supermarkets, the ever increasing lease costs, online and the blurring of what specialty retail is. Today, chemists sell what many newsagents sold. To balance, many of us newsagents sell what other retail channels sold.

They talked about magazines toward the end of the discussion saying, shock horror, that between 40% and 50% of magazines sent to us are unsold. Seriously? The number is higher for most titles. There was no real comment on this when it ought to be a headline.

There appeared to be little interest in talking about positive stories and what many of us are doing to build strong businesses. There appeared to be a preference to talk it down.

The only upside was the discussion was that abut branding and the failure of the shingle newsagent to be relevant.

I know plenty of newsagents achieving double digit growth.

On the comments about the problems coming when supermarkets get lotteries, this need not be the case. Newsagents should run their businesses as if they do not have lotteries as that will focus the owners on gross profit. there is no upside in lotteries. There ought to be no surprise when supermarkets do get lotteries.

Smart newsagents have a good future in their businesses if they embrace change. Here is a video I shot recently for newsXpress. I post it here as it speaks to growth opportunities available to every newsagent. It is a good news story about one very specific business – based on their most recent benchmark results.

While our newsagent associations run awards and promote those they say are the best of the best, there are newsagents out there who do not ever the awards and, instead, reap the most important rewards for themselves by being smart and embracing change.

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Newsagency challenges

The reach of newsagency brands on Facebook

With the Facebook user community continuing to grow – 1.5b monthly users in Q4 2015 – it is a vitally important place to promote your business and the brand under which you trade. Promoting on Facebook is an easy way to reach people outside your business to attract them in. It is also an easy marketing platform through which to track engagement results including demographic information.

Here are numbers from this morning of people who like or follow the corporate page of the newsagency banner groups:

  1. newsXpress – 12,060.
  2. Nextra – 8,545.
  3. The Lucky Charm – 2,086.
  4. Newspower – 4.

These numbers are important as they speak to the base community easily reached by each of the groups when promoting offers and opportunities available in member businesses.

The numbers themselves need to be considered a springboard as plenty of Facebook users share posts they like to friends who, in turn, can share to their friends. In one recent promotion for which I have data the ripple effect reached an additional 15,000 people.

Note: I could only find one Newspower national page and it had not been updated since August last year. If anyone is aware of another page please let me know.

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newsagency marketing

Australians love charity connected products

Customers don’t hesitate to let us know they love charity supporting Christmas cards. Many ask specifically for these, often mentioning charities by name. Having a good range of charity related cards is essential for good Christmas trade.

While newsagents have had access to charity cards for many years, most tend to not engage with the opportunity other than putting product out for purchase.

I have been using my newsagency Facebook page to promote the connection and shoppers have responded well.

Newsagency marketing group newsXpress released a short video promoting the Hallmark Christmas boxed card range and their support for the National Breast Cancer Foundation. The video has been provided to newsXpress stores for their use on business Facebook pages and sharing beyond these. It is another way of connecting the Hallmark brand, the NBCF and newsXpress stores.

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Newsagency management

Newsagents talking magazine distribution with head of Gordon & Gotch

Screen Shot 2015-10-14 at 3.55.40 pmNewsagents at the newsXpress national conference in Sydney Monday got to spend an hour in a Q&A session with David Hogan, head of Gordon & Gotch.

The planned thirty minute Q&A extended to an hour as David and newsagents talked through allocation processes, partworks, Gotch profitability, US title pricing, the damage of ignorant early returns and other topics.

Nothing was off limits and all questions were answered.

On early returns, one example was given where hundreds of newsagents did themselves out of guaranteed revenue because of early returns.

The conversation was interesting as it provided context to challenges around circulation such as with the partworks model where Gotch is as much a victim as newsagents when faced with a runaway success such as Art Therapy. I know many newsagents in the room were surprised by the lead time.

It was good to have a magazine discussion based on facts. For example, one newsagent wanted to know how to stop a magazine for more than a few months. David shared the answer. The newsagent wanted a guarantee to never get the title again. David explained why that is not ideal.

There was no yelling at each other, no anger – just a good professional discussion looking for mutual benefit.

There was a good discussion, too, about floorspace allocation for magazines in newsagencies and work being done by Gotch to drive efficiencies that should benefit newsagents.

With several newsXpress members engaged in the MPA trial there were some questions on that – with ensuing discussions helping more in the room understand what is happening.

What was fascinating was a discussion led by some newsagents into the type of magazines newsagents feel they could sell. This discussion flowed from comments about adult colouring books. With Mychelle Vandenburg, the Retail Sales and Group Marketing Director for Pacific Magazines, in the room, newsagents, the head of Gotch and a senior publisher representative had a terrific three-way discussion about ideas to help everyone benefit not only from this craze but to explore how similar crazes could be explored cooperatively. I found this discussion specifically valuable.

What happened at the conference is an example of what newsagency marketing groups can do outside what is usual for a marketing group.

I am grateful to have been a participant in this discussion.

With magazines continuing to be an important traffic driver for our channel, it is important we explore ways to transact with the category more profitably. Achieving that requires respectful and engaged publisher and distributor relationships.

Footnote: I reached out to David while he was overseas at a distribution conference and he accepted the invitation immediately. He arrived back in Australia on the weekend and was with us on Monday.

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magazine distribution

Newsagency marketing group newsXpress grows to more than 200 newsagent members

Newsagency marketing group newsXpress has just passed 200 member locations, achieving a new milestone for the business.

This is a good story not only for newsXpress but for the newsagency channel as the core focus of newsXpress is optimism among newsXpress retail business owners and their employees – optimism for today and optimism for the future.

Achieving growth takes hard work in any marketplace. In the newsagency channel it is especially hard given some of the legacy supplier relationships, limited local newsagency capital availability and the clouds of negativity too many talk about. The growth of newsXpress is against trend, it is an achievement everyone involved with the group from the local store level through to supplier team members can be most proud.

In addition to excellent growth in the number of businesses in the group, plenty of newsXpress stores are reporting shopper traffic growth, revenue growth and business efficiency improvement. This is being achieved through the careful introduction of new product categories that attract shoppers who may not otherwise shop in a newsagency.

The most important service provided by newsXpress is the optimism it builds with members and those who work for them:

  • optimism in a bright future, that you can change your business
  • optimism that you can overcome road blocks
  • optimism that you can enjoy your newsagency business
  • optimism that you can make your business asset more valuable.

Having cleaned house and reduced members in 2013, newsXpress started growing in mid 2014 on the back of plenty of good news being shared by newsXpress members. The state by state breakdown now is:

  • Queensland: 63.
  • New South Wales: 48.
  • Australian Capital Territory: 4.
  • Victoria: 46.
  • Tasmania: 6.
  • South Australia: 14.
  • Western Australia: 17.
  • Northern Territory: 4.

The current membership breakdown by type of business is as follows:

  • Shopping centre: 30%
  • Suburban high street: 40%
  • Regional / rural: 30%

newsXpress is not focused on the size of the business. rather, the focus is on the people in the business – referring people who are proactive, embrace change and are committed to a newsagency of the future.

Newsagents are joining newsXpress from other groups as well as from no marketing group membership at all.

The most common question newsagents have when exploring joining newsXpress is what is the one thing you can do to grow this business? The newsXpress answer is direct yet hopeful:

Anyone who says they have the next big thing for newsagents, the one thing they can do to save their business or make massive amounts of money for the business is wrong. There is no one thing, no silver bullet, you can do to turn your newsagency business around.

newsXpress will never sugar coat, never over promise. We believe the truth is what sets a business free to chase its real potential. We think this is why we have newsXpress stores growing.

Valuable and sustained success for newsagents comes from many small steps. We call it our small steps strategy. Many small steps we guide you to take compound to success – not all of them as some will not work for you but as they are small steps they come at a small cost. This is one feature of the strategy. We don’t outline before you join all the small steps because that would be giving too much away. Also, many steps require access to newsXpress exclusive deals as well as in-store training and other support that is only available to newsXpress members.

Here is a video explaining some of what newsXpress does.

Click here to access a document outlining what newsXpress does in more detail.

Footnote: I am a Director and shareholder of newsXpress. I am happy to report here growth achieved by other newsagency marketing groups.

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newsagency marketing

Happy newsagents feature in video

Benefits for newsagents of being part of a newsagency marketing group include shared optimism about the future and a unity around a differentiating brand. newsXpress last week reflected these in this video created for members to use in showing their locally owned business are part of something bigger:

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Newsagency management

Is Newspower offering free membership?

It’s been put to me that several newsagents have been given free membership with Newspower. One reportedly received a year for free while another three months. If true, this would be of interest to all Newspower members as the savings to them would be considerable. The reports I have heard relate only to Newspower businesses in Victoria.

Newspower is owned by the industry associations and GNS.

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Newsagency marketing group

ACCC conference listens to newsagent concerns over proposed magazine supply changes

The ACCC conference to consider a trial of new magazine supply rules held yesterday in response to a request I submitted on behalf of newsXpress was well attended. Major magazine publishers attended along with the MPA, lawyers, the ANF, VANA and NANA, several newsagents and a rep from POS Solutions.

While the main conference room was at the ACCC offices in Sydney, there were video links to Melbourne, Brisbane, Canberra, Adelaide and Darwin. There were six newsXpress newsagents who participated from five states and four independent newsagents. Nextra, The Lucky Charm, Supanews and Newspower were not represented.

This conference was a first for our channel. I cannot recall newsagents ever having this type of opportunity to speak directly to the ACCC on the issue of the magazine supply model or to confront magazine publishers and distributors directly on the damage to newsagency businesses of the magazine supply model.

I applaud those newsagents who participated. Our channel is full of people who complain and lacking people prepared to act rather than complain. Participating yesterday meant a day out of the business and being put in a situation which, for some, was confronting as you are face to face with suppliers which historically have done more to harm our channel than most others.

It is disappointing that associations presenting newsagents have failed to achieve this previously. Newsagents participating yesterday demonstrated that they can speak confidently and personally about the matter without getting too bogged down in minutia.

The conference went for two hours with around half in attendance speaking on the proposed magazine supply rule changes.

As I had requested the conference I was invited to make an opening statement. Click here to see the submission I made on behalf of newsXpress – my opening statement was a summary of this submission. I encourage all newsagents to read this as it summarises the concerns I have with the proposed magazine supply rule changes. Also read the MPA submission to which I was responding.

MPA and Bauer Media representatives at the conference said that the concerns raised were ill-founded in that newsagents would have control over supply and would be able to undertake early returns. My response was that if this is the case then why is it not reflected in the proposed supply rules put to the ACCC for its consideration.

There is a disconnect between what the MPA stated at the conference and what is in its submission to the ACCC for the magazine supply trial. I hope the ACCC considers this. It is covered by my submission to the ACCC.

There was considerable discussion about the failure of the magazine distributors to use the sales data provided by newsagents to set supply figures. In discussing data, a Bauer representative commented that there were many newsagency software packages, inferring working with them was difficult. I pointed out that they, Bauer, played a direct role in approving each newsagency software package for us.

Several newsagents challenged the ANF endorsement of the proposed new supply rule trial and that there had been no consultation. To this, the ANF CEO said there had been consultation citing an article in National Newsagent and a mention in an email to its members.

Had the ANF done its job it would have hosted national meetings where any newsagent could comment on the proposed trial. Indeed, the MPA could have organised such consultation. Instead, it relied on casual discussions with a select group of people and the submitted to the ACCC that it had consulted widely with all stakeholders.

I was given an opportunity toward the end of the ACCC conference to revisit some points made by others. At this time I asked the MPA if they had sought to understand what newsagents who are growing magazine sales had done/ The MPA representative said they had not and that it was not part of this trial.

My view is that this trial is about researching efficiency gain opportunities for magazine distributors and publishers. Those goals are wrapped up to look like there is a benefit for newsagents.

The new magazine supply model outlined by the MPA in their submission to the ACCC does not provide newsagents with any significant benefits, it will not make us more competitive, it will not stop oversupply, it will not make magazines more profitable for us, it will not stop newsagents reducing their commitment to magazines.

If the MPA did research newsagents who are growing magazine sales they would discover learnings which would be of more commercial benefit to the newsagency channel and magazine publishers.

Yesterday’s conference was another step in the process of consideration by the ACCC of the application by the MPA for authorisation for a trial of new magazine supply rules. The ACCC will consider yesterday’s conference, written submissions including the one I linked to above and any other submissions between now and mid May.

This is a vitally important matter for newsagents. If you have an opinion about the magazine supply model you need for magazines to be viable in your newsagency, I urge you to read the MPA application, my submission and consider engaging yourself. The more newsagents who engage the better regardless of your position.

There were some good discussions outside the ACCC meeting which gave me confidence that newsagents have got attention on this matter. Discussions over the next couple of weeks will demonstrate if progress can be made outside of the framework of what has been put to the ACCC on this.

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magazine distribution

ACCC schedules a pre-decision conference of MPA magazine supply pilot in response to newsXpress submission

I received this from the ACCC today as I suspect others who made submissions did. I am pleased they have responded positively to the newsXpress request for a pre-decision conference.

Dear Sir or Madam,

I write in relation to the authorisation application lodged by the Magazine Publishers of Australia (A91472). A pre-decision conference has been called by the newsXpress buying group of newsagents in relation to the application. The conference will provide the opportunity for applicants and interested parties to make oral submissions to the ACCC about the draft determination.

The conference has been tentatively booked to be held on Thursday, 23 April 2015 from 12pm. It is hoped that video link ups will be available for interested parties to attend the conference from ACCC offices in the capital city of each state and territory.

If you think you may wish to attend the conference, please express your interest by COB Wednesday 8 April 2015, and advise which city you would be attending from.

I will be in touch with parties who express interest in attending with further details in due course.

Further information about the MPA’s authorisation application is available on the public register:http://registers.accc.gov.au/content/index.phtml/itemId/1183386/fromItemId/278039. Further detail about the pre-decision conference procedure is available in the ACCC’s publication Authorisation Guidelineshttp://www.accc.gov.au/publications/authorisation-guidelines-2013.

Involving newsagents in matters such as these is important, especially since the ANF appears to not have.

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Newsagency management

How Officeworks wins parents in the Back to School battle

growingmindsThe Growing Minds App offered by Officeworks is a smart piece of their Back to School pitch. The games are what any parent of young kids would want their kids to be playing. Being free makes the App appealing too.  The hook for a return visit to the store is the opportunity to unlock more free games:

Growing Minds features three different games with an additional three games able to be unlocked within Officeworks stores. Customers simply head into an Officeworks store, and the app will geo-locate the device, unlocking the remaining three.

This pitch from Officeworks shows how the free App plays into their retail traffic and sales strategy. It’s smart and targeting the right people for the BTS season – the parents.

Newsagents could have opportunities like this if we were more commercially unified. Strength starts with us buying together.

There are newsagents and newsagency marketing groups supporting buying outside out channel, away from GNS. My view is GNS offers the single best opportunity for commercial unity for this key season. Sure they could do it better. the way to encourage that is by buying from them. The groups and newsagents buying from newsagent competitors do our channel no favours.

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Newsagency challenges

Collectors are valuable newsagency shoppers

bbbearCollectors are a valuable customers – the challenges are discovering what they collect and understanding them. This was brought home to me last week when I delved into the world of the Breaking Bad collector, the world of someone who will purchase items related to the show and the knowledge they have about what they collect.

Take this pink teddy from Breaking Bad. It’s a sad looking thing but it is sought after by Breaking Bad fans. If you had it in your plush department people would think it’s damaged stock. If you put it on a pedestal under a spotlight, Breaking Bad fans would recognise it. Many would have read the history of the bear online, they would know that it is more than a bit player in the Breaking Bad TV series.

Thanks to the support from several specialist suppliers, engaged newsagents have access to products like the pink teddy bear that cater to TV show fans, band fans and collectors of other items.

I know through my involvement with the collector strategy of the newsXpress newsagency marketing that there is also considerable support to help newsagents to get into and make money from the collector space.

With a serious collector spending between $1,500 and $3,000 a year on their collection (of any sort), being able to serve them depends on product knowledge, good supply and smart shop floor engagement.

This is that the pink teddy bear represents – a lesson in the value of collectors and the role they can play in some newsagencies in unlocking new traffic for the business.

It’s hard work serving collectors. You need to step into their world of obsession. You need to understand their interests. You need to respect them. You need to enjoy their excitement at new products they can add to their collection. So, yes, it is hard work … and very rewarding personally and business wise.

This is what selling to collectors is about, knowing

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Newsagency management

Is a newsagency a good business to own?

Here is a brief video I did last week to answer this question I am asked daily by potential newsagency business purchasers and others interested in our channel – Is a newsagency a good business to own?

I decided to do the video because of the negative press around the tatts and some other issues playing out at the moment. Let me know what you think.

What we achieve with our newsagencies is up to us. The more we rely on others like suppliers the weaker our future. The more we rely on our own ideas, energy and networking with like-minded newsagents the brighter our future.

I could have talked for longer and have done on other videos I have published here and elsewhere. This time, I wanted a brief and clear statement about why I think a newsagency is a good business to own.

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Newsagency management

How to choose a marketing group for your newsagency

Continuing my week-long series on newsagency marketing groups, today I’ll outline how newsagency marketing groups support the channel beyond the individual businesses the serve.

As with all the advice I have shared in this series, today’s advice is carefully crafted to NOT guide you to choose a specific group but rather to get you to cast your own critical eye over choices available to you. Like any business decision, there are many factors unique to your situation that will and should feed into your decision. My goal is to help you be broad in your focus so more factors are considered.

What I will tell you is that it is important you are part of a group that helps you grow and enjoy your newsagency business.

How do you choose the group that is right for you?

  1. Know what you want. Have a list of what is essential for you in a newsagency marketing group. This list is about you and your business.
  2. Do your research. Meet the people involved. Get all the details in writing. Read as much as you can. Get any special promises documented. Be sure of everything.
  3. Talk to other newsagents. Find out members of the group for yourself – don;t just call who they say. Talk to fellow newsagents and ask for their feedback.
  4. Ask lots of questions. Ask suppliers, your staff, other newsagents and staff from the group themselves why you should choose them. Especially seek out those not aligned with a group for a more untainted view.
  5. Find out how the group makes its money. Is it just out of membership fees or is it from commissions on your purchases. There is nothing wrong with either – transparency is best.
  6. Be sure about the control you have. Understand what you would have control over and what you would not have control over. Ensure you are happy with this.
  7. Check who the group supports. For example, if supporting newsagent affiliated businesses like GNS is important to you ensure the group you are considering does this.
  8. Make the decision when you are ready.

Joining a newsagency marketing group is a long-term decision that should add significant value to your business if you make the righter decision.

As a guide, you ought to expect the decision to be worth at least four times the cost of membership fees in terms of gross profit improvement in the first year.

If you have done your research and made a decision based on this and that meets your needs then you should be in for good times if you embrace all your chosen group has to offer.

Footnote: Regulars here would know I am a shareholder in and Director of newsXpress. Prior to that I was a member of Nextra and a shareholder in my later years with them following a capital raising. Prior to that my newsagency was a member of Newspower.

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Newsagency management

How newsagency marketing groups support the broader newsagency channel

Continuing my week-long series on newsagency marketing groups, today I’ll outline how newsagency marketing groups support the channel beyond the individual businesses the serve.

The newsagency channel in Australia is the last great independent small business retail channel in this country. In small towns and in cities our businesses provide a valuable service and a heartfelt connection to something uniquely Australian.

Many of us newsagents claim a local community connection is a vital point of difference for us. Equally, many newsagents rely on being connected to the newsagency channel for support and to leverage their point of difference.

It is likely that every newsagency business in Australia relies on and values being part of the newsagency channel in one way or another – whether we each know this or not.

Marketing groups support the newsagency channel in a range of ways:

  1. Supporting GNS.  GNS is newsagent owned. Groups that support GNS support newsagents and their shareholding in GNS. GNS supports newsagents through its supplier funded marketing of newsagency businesses.
  2. Spending within the channel. Through supporting suppliers who reinvent in newsagency businesses there is a circular flow of cash that comes back to benefit newsagents.
  3. Loving your business. By helping newsagents to fall in love with their businesses by enjoying them more can release optimism from which the business benefits.
  4. Facilitating networking. One of the biggest assets in the newsagency channel is newsagents themselves. By encouraging positive networking a marketing group can help newsagents harness the value and power of friendship, teamwork and collaboration.
  5. Understanding cornerstone products. With one eye on the future, an engaged marketing group can help newsagents ensure they leverage value and support cornerstone products such as newspapers, magazines and greeting cards – three categories for which our channel is known yet which newsagents often neglect to their detriment.
  6. Offering a training path for employees. Our channel is the entry point for many school leavers as well as some returning to the workforce after many years absent. A marketing group can offer a framework through which newsagents can nurture these people to be benefit of the business and the channel more broadly.
  7. Strategic leadership. Through strategic plans, newsagency marketing groups can show newsagents a path along which businesses can walk a path to a viable future in this changing world.
  8. Active representation. Engaged newsagency marketing groups help newsagents in their back rooms with industrial relations advice, lease advice, insurance advice and other business management advice – making businesses stronger and through this the channel stronger.

Beyond supplier deals, seasonal marketing and other more obvious benefits, newsagency marketing groups can bring a considerable value to the newsagency channel that benefits not only member businesses but the wider channel. From this all newsagents benefit.

Footnote: Regulars here would know I am a shareholder in and Director of newsXpress. Prior to that I was a member of Nextra and a shareholder in my later years with them following a capital raising. Prior to that my newsagency was a member of Newspower.

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newsagency marketing

How to get the most from your newsagency marketing group

Continuing my week-long series on newsagency marketing groups, today I’ll outline how newsagents can get the most from the group they belong to.

Some newsagents who quit or leave a newsagency marketing group blame the group for not serving their needs – either through lack of services, lack of appropriate supplier deals or poor support. While this will be true in some instances, it could be true in others that the newsagents have not made the most of the opportunities.

The newsagents who make more money from being in a newsagency marketing are those who embrace all the grow has to offer. Here are my suggestions on how to get the most from a newsagency marketing group.

  1. Engage. A good newsagency marketing group will regularly put opportunities in front of you – supplier deals, marketing advice, training, social media suggestions, surveys – engage. If you don’t, you;re not part of the group and not part of the total brand experience.
  2. Communicate. At meetings, speak up. In the group’s online forum, have your say. When your area manager visits, share your thoughts. If you are confronting a business challenge, seek advice.
  3. Network. Go to group meetings, conferences and other marketing group gatherings. Connect with others. The more you get to low people the more you can learn.
  4. Seek challenges. A good newsagency marketing group will show you opportunities and ideas outside what has been traditional for your business. Work hard to NOT be closed-minded to these opportunities. If you are not being challenged as much as y0u want, ask.
  5. Learn. Sometimes, the biggest value of being in a newsagency marketing group can be what you learn – products to place with others, free marketing opportunities, staff training insights, the employee management advice, advice on how to hire and how to fire, when to promote certain items. Seek out these free learning opportunities.
  6. Ask for help. If you are oversupplied with magazines, ask for help. If you are facing a lease challenge, ask for help. If you suspect employee theft, ask for help. If you have an award rate question, ask for help. If you want to build your customer database, ask for help.
  7. Invest. Just joining a newsagency marketing group does not improve your business. You have to invest time, money and focus to achieve a commercial valuable outcome.

Remember, the only reason to join a newsagency marketing group is so the business makes more money and therefore becomes more valuable. What you get form the investment is as much up to you as it is up to the group.

Footnote: Regulars here would know I am a shareholder in and Director of newsXpress. Prior to that I was a member of Nextra and a shareholder in my later years with them following a capital raising. Prior to that my newsagency was a member of Newspower.

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marketing

What newsagents should expect from their newsagency marketing group

Continuing my week-long series on newsagency marketing groups, today I’ll outline what I think newsagents should expect from a newsagency marketing / franchise group.

  1. Opportunities to make more money – through supplier discounts, special buying opportunities, exclusive buying opportunities, buying tours, marketing and ranging advice and guidance on new product categories.
  2. Help in business management – through access to good lease advice, employer / employee relations advice, accounting advice and insurance advice.
  3. Guidance in business planning – through access to newsagency, retail, media and other local and international trends and insights, deep mining of individual and other business data as well as access to planning professionals.
  4. Networking opportunities – where you can talk business with your peers and share ideas and insights from local store experiences.
  5. Marketing and advertising assistance, tools and advice – from support for major seasons, opportunities for out-of-shop promotion and advertising, advice on social media engagement as well as platforms through which you can share ideas with colleagues.
  6. Transparency – confidence that deals are genuine, advice is not conflicted and results shared are real and can be verified.
  7. A helping hand – people you can turn to for advice and support on anything, as you would family.

Newsagents considering joining a marketing group should think about what they want from the engagement before they start looking.

While marketing groups will claim they deliver some or all of these benefits, only those in a group and experiencing what it is delivering today can comment on that group and its performance today.

Footnote: Regulars here would know I am a shareholder in and Director of newsXpress. Prior to that I was a member of Nextra and a shareholder in my later years with them following a capital raising. Prior to that my newsagency was a member of Newspower.

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newsagency marketing

Why join a newsagency marketing group?

I plan to write each day this week about newsagency marketing / franchise groups, to encourage newsagents to engage with the opportunities they present.

Regulars here would know I am a shareholder in and Director of newsXpress. Prior to that I was a member of Nextra and a shareholder in my later years with them following a capital raising. Prior to that my newsagency was a member of Newspower.

The posts this week will not seek to guide newsagents to or from any specific newsagency marketing group. They will provide information that stands up to scrutiny as being fair, balanced and of value to individual newsagents.

Today’s question / topic is: Why join a newsagency marketing group?

The only reason that matters is the commercial reason – that by being a member of a newsagency marketing group, paying their fees and engaging with their advice and the commercial opportunities they present your business will benefit commercially.

Newsagents join a newsagency marketing group to profit.

Yes, some will join to connect with friends but this is not a good reason. Others will join a reason because they think just by wing in a group life will be easier. This is not a good reason. Some will join to get access to a single supplier deal. This is not a good reason.

No newsagency is too big or too small to benefit from being part of a group. Size itself should not be a consideration.

The only reason that really matters is to join a newsagency marketing group so your business profits. This then sets the tone and objective for engagement.

The real value of newsagency marketing group membership comes from active engagement with all they offer. A good group will offer product deals, marketing opportunities, special buying opportunities, retail advice, lease advice and more. Combined, these services and deals are what will make you money if you engage.

The right group embraced with the right engagement will do more for your business than you could achieve by yourself. This is why newsagents should join a newsagency marketing group.

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newsagency marketing