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moving shop

Newsagents: beware any who claim they can get you a better lease deal

I heard this week about a newsagent who relied on someone who claimed they could get a better lease deal and ended up paying more per square metre than a nearby competitor. The lease negotiator they used negotiated the lease for a couple of newsagencies that went broke on the back of what I’d saw were poorly negotiated leases. I say they were poorly negotiated because I saw the leases and would not have agreed to them myself.

It is easy to claim to help newsagents get a better lease. Achieving a good lease requires a good business or business plan from the newsagent, diligent professional work, a co-operative landlord and a lease professional who has no vested interest other than getting the best lease deal for you.

If a newsagent asks me for lease advice, especially one in a shopping centre, my advice is to pay for the services of an independent lease professional.

Too many newsagencies have gone broke in recent years on the back of leases negotiated by parties with a vested interest. This is why I say buyer beware of people who claim they can negotiate a better lease for you.

Be inquisitive about any marketing pitch by someone or a business claiming they offer lease negotiation services or that they are favoured by landlords. Seek evidence. Seek clarification. Get it in writing and do your research.

See if the claims about lease negotiation stack up to the test of history.

Anyone can make a claim in their advertising and marketing. The truth is what matters and I know of former newsagents who would say that they wish they had done their research before believing they would get a better lease through a specific party.

Ask for before and after evidence in writing. Ask for their most recent references. Don’t accept their word, accept only proof of good they have done.

Even ask for advice from a friend or someone in whom you have trust. Don’t be afraid. The alternative is you trust them and maybe find that the lease they negotiate for you is the worst business decision you even made.

A bad lease can cost you hundreds of thousands of dollars, your home, your health and even your family. There are former newsagents with stories they could share.

This post is about no one person or business. The advice is advice anyone with your best interests at heart would give.

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Ethics

Moving the newsagency

fhn-construction.JPG

For several months now we have been dealing with the prospect of moving our newsXpress Forest Hill newsagency temporarily to accommodate major construction works at Forest Hill Chase.

Yesterday, the final piece of the proposed temporary move fell into place and it is set to become a reality.

In two or three weeks we will downsize our 330 sq meter newsXpress Forest Hill store into a 95 sq metre store for between four and six months while our current location plays a key role in a major extension to level three of the centre.

Frankly, I am glad to finally have certainty of the move plans.  It has been time consuming and challenging navigating the considerable complexity of even the possibility of a temporary move of this size.  In addition to our own needs, we have had to work in with the needs of our landlord and other key stakeholders.

The change is also coming at a time of management change in the business with our long term manager deciding to take on another role in the business.

We are looking forward to the challenge and opportunity of taking our larger format newsagency business and condensing it for our time in our temporary location.  In addition to temporarily downsizing, we are moving from level 2 to level 1.  We expect to learn a lot about the business and come out the other side, when we relocate to our new permanent home, with a fresh offer for the folks at Forest Hill Chase Shopping Centre.

I’ll blog here about the journey from time to time, using the moving shop category.

Some product categories will be rested while we are in our temporary location.   Broadly speaking, however, we will cut magazine range by 25%, stationery by 60%, social stationery by 50%, gifts by 50% and cards by 5%. We are finalising this list at the moment and will start to speak with suppliers this coming week.

There are bound to be road blocks and speed humps along the way.  There are also bound to be valuable discoveries.  We are keen to embrace all of the challenges because we are certain that we will be better retailers as a result.

Footnote: the photo at this post is of the perimeter of the construction zone outside our entrance.  It is a thrill to see the newsXpress logo there next to the logos of  other key retailers in our current part of the centre.  The landlord decided on this list!

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moving shop