A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Media disruption

Marvel retreating from retail to focus on digital?

Michael Kozlowski writing at Good Reader says that Marvel is retreating from retail distribution to focus on digital:

Marvel is endeavoring to focus almost exclusively on digital distribution to maximize revenue. In the past few months the company has pulled their comics from bookstores all over the world. You would be hard-pressed to find anything but the odd graphic novel in your favorite bookstore, such as Barnes and Noble.

Marvel is finding that they are selling more comics online, than they are in the retail environment. Comixology is their main partner in the digital sphere and they have dedicated reading apps on every major platform. They have sold over 125,000,000 comics since 2009, most of them from Marvel.

4 likes
Media disruption

Comparing Saturday newspapers

Having read all four Saturday newspapers in Melbourne – The Weekend Australian, The Saturday Age, The Saturday Herald Sun and The Saturday Paper – the value of competition is obvious. The three existing Saturday newspapers responded to the arrival of The Saturday Paper by rejigging their offers. The move of The Age to tabloid format is the most significant response – though they will say it was happening regardless.

This weekend, Melbourne is better served by its newspapers as a result of competition. I hope it keeps up.

Now, to the products themselves. I’m not going to comment on The Weekend Australian as it is more a propaganda sheet than newspaper – the media section on Monday is excellent and the weekend magazine insert is excellent … the rest is of little interest to me. Nor will I comment on The Saturday Herald Sun as more fluff than news … yes, it is the best selling newspaper in town.

The Saturday Age looks and feels different in part because of the format change and in part because they are feeling the pressure of the new kid on the block for than others.  The Age is thicker, heavier, feeling like it has more substance. Much of its bulk, however, comes from ads – you certainly notice these when you scan it next to The Saturday Paper which has less advertising, what feels like more meatier stories and is printed on better stock. In fact, this page by page comparison reveals a disruption by smaller format display advertising that reflects a real difference between the two products.

While it is considerably smaller, The Saturday Paper looks and feels more substantial to those who buy a newspaper for stories. This is an important point since this is why we buy newspapers today. The days of purchasing a newspaper on Saturday for car, job and real-estate advertising are over. If you are buying a paper on a Saturday for the classified advertising you’re getting to market too late. So, comparing stories how we must compare these products. The first edition of The Saturday Paper is a terrific start. I appreciate the space given to fully explore stories. I would like to read more voices on a broader selection of issues – as the newspaper develops.

I expect that we will see Fairfax tune its Saturday products in response to The Saturday Paper – just as the new newspaper will tune and adjust as it finds its feet. They will respond to consumer interest in a newspaper because of its stories by focussing more on stories. While they say they do this today, I expect they will find ways to feature stories more through design changes.

A newspaper purchase is not the habit it once was. Now, more than ever, the stories in a newspaper will drive sales. The new competition encourages this.

Yes, print newspapers are alive and competing. Good times.

20 likes
Media disruption

A newspaper stand at Melbourne Gift Fair?

newyorktimes-melbourneThe International New York Times has a stand promoting subscriptions at the Melbourne Gift Fair. Their pitch was compelling: A$1 for 12 weeks access. Talk about disruptive pricing. The problem is the A$3.75 a week price for iPhone access thereafter. That’s too high. I suspect people are more likely to spend on a local paper app unless the cost is kept to a few cents a day – such is the price expectation for digital access.

5 likes
Media disruption

Promoting magazines anywhere and the new retail paradigm of shopping 24/7

appstoremagsI was on Apple’s AppStore last night and noticed this ad: Magazines for Him. Clicking on the ad and I was offered what at first appeared to be free access to apps for Rolling Stone, Money, T3 and other titles. With many magazine apps, however, the content is not free, just the app for accessing the content. But that’s not what I wanted to write about this morning.

Seeing the ad for magazines reminded me of a fundamental change impacting retailers, including newsagents, today. We – retailers, wholesalers and product manufacturers – are in a race to get to the consumer first. The days of the shop being the place where things are bought are over. The shop is but one location. Today people are shopping in every location possible, they are shopping 24/7. That is how large online and bricks and mortar retailers see it. They are investing in strategies to be first to the consumer, anticipating their needs if possible so they can decrease the time between desire and fulfilment.

Retailers who focus only on their shop have an incomplete business strategy. Growth today more than ever required a multi-layered multi-channel strategy.

The question we newsagents need to ask ourselves individually is what are we doing to tap into the shop anytime shop anywhere mindset of today’s mobile consumer?

To get a feeling for how retail is changing: there was a story a couple of days ago about Amazon patenting an anticipatory shipping system that predicts orders.  Their algorithm predicts what you may purchase based on previous purchases and it will ship those items to the warehouse closest to you – to reduce the time it takes to fulfil your order. This is pretty amazing stuff.

While in the US a couple of weeks ago I met with a company and was shown technology that retailers like newsagents can integrate with that enables us to capture a shopper interested in a product or category before they are near our shop.

These are just two of the moves that we need to factor into our business plans. On first glance they may feel too complex for us to engage with. the reality is that these and other moves are do or die for retailers. This is the world we are in today – the rules have been set by others, we have to engage for our businesses to have value.

It may sound trite but we newsagents can do this, we can embrace the new shopping model and be relevant as a small independent retailer. It starts with becoming aware and that is, in part, what this blog post is about.

Engagement with customers is key to our future. Connecting them with us so they remember us and come back to us is key. There are various ways newsagents can do this today. Those who are not, and that’s the majority of the channel, risk the commercial consequences of a disconnect from our customers.

I’m optimistic about retail and newsagencies. Yes I see plenty of change, but this is not new. We have to face it and walk with it, changing our businesses appropriately.

On the small issue of magazine apps being available through the Apple AppStore: this is what publishers need to do – and, yes, they need to do it directly and not through newsagents. We are not entitled. repeat: we are not entitled.

11 likes
Media disruption

News Corp. heavily promoting digital subscriptions

herald-sun-subscriptionThe relentless full-page and double-page ads in News Corp. capital city newspapers promoting digital access with one or two day home delivery are an indicator of the plans of the company. The marketing reads as if the print product is the gift with purchase for the main item – the digital subscription.

If you look at what some newspaper publishers have done overseas, the apparent News Corp. ought not be unexpected. Newspapers are more profitable some days than others. Focusing on the most profitable days makes sense.

I think the ads speak volumes about the focus of News. While the company has not turned its back on print, it is investing considerably in looking beyond the medium.

6 likes
Media disruption

Loving print again

Just as people are rediscovering vinyl records, more people are writing about rediscovering print. Read what Brian Sullivan wrote at CNBC earlier this week.

A few months ago I made the decision to reactivate a few of my print subscriptions. Not all of them, but most of my favorites. Soon I realized that what was sitting on the table – right in front of my face – was much more likely to be picked up and (gasp) read.

Then there is a story late last month at The Globe and Mail about publishers discovering print. While sales or many (but not all) mass-market magazines are declining, niche and special interest titles are growing as interest in newspapers we can trust.

4 likes
Media disruption

Confronting the news of migration from print to digital

Read what Andy Nulman has written for the Huffington Post about migrating his magazine reading from print to digital. Then this story from The New York Times from a few days ago about people who love special interest magazines.

It’s easy for us to focus on the bad news in magazine sales as reflected in audit results for weekly titles. There is plenty of good news for magazines. Not only in special interest titles but elsewhere. Many of us have good news in our data.

In December, my weekly magazine sales were up 1% year on year in a whole of month comparison with December a year earlier. Women’s Interests: up 18%; Sport & Leisure: up 18%; Home & Living: up 19%; Children’s: up 21%.

In each of our businesses is data indicating growth opportunities with magazines. What we achieve is, in many respects,  up to us.

3 likes
magazines

Interest in tablet computer magazines on the wane?

Check out the fascinating article at GIGAOM on the waning interest in tablet magazines – magazines published through iTunes and the like for reading on the iPad and other tablets.

The Newsstand and tablet magazine honeymoon is over. Apple knows it. The industry knows it. And consumers have made it painfully clear for far too long.

As Twitter and other social media platform use shows, story form preferences are changing. While longer format interest will continue, volume traffic today is more about more immediate shorter form and more accessible content.

4 likes
Media disruption

On Google selling more than newspapers and magazines

Charles warner has written an excellent piece for Forbes about Google. In Why Google Sells More Than Newspapers, Magazines, Warner simply explains why Google is winning the revenue race and speculates that print media will never win back its crown.

While print media companies want to retain newsagent attention, the indicators around us that encourage us to attract shoppers for non print media and other old-newsagent products grow in number.

More newsagents need to pay attention to this. While change is not occurring overnight it is occurring. We need to change as a result.

3 likes
Media disruption

Newspapers and magazines heavily discounted in US Black Friday promotion

Poynter has a report about the extraordinary discounts offered by newspaper and magazine publishers as part of the traditional Black Friday (post Thanksgiving) sales. Check out dealseekingmom for a list of magazine subscription deals like a year of Country Living for US$5.99 or a year of Elle for US$4.99. Magazine subscriptions are much bigger business in the US than in Australia. Their regular deals are cheap, these deals even more so.

1 likes
Magazine subscriptions

Katie Couric joining Yahoo is a world-changing moment

The announcement that Katie Couric will anchor a news program for Yahoo is a marker of significant change to how, when and where we access news, information and entertainment. That Yahoo is able to attract a star of Couric’s stature speaks to the extent of the changes we are experiencing. This is media disruption!

This move is about much more than the disruption of print by websites that we all talked about years ago. The changes occurring now are about breaking down the mega-channels of old media by disruptive mobile and related businesses. It’s not so much about whether people will switch from TV to Yahoo to watch Couric as it is about those already in the spas-pit in which Yahoo plays who will engage more because of Couric.

Mobile is the medium of the moment for news, information, entertainment and shopping. All of us need to understand the scope of what is happening here. The Couric announcement is a marker of the scope of change. The House of Cards TV show starring Kevin Spacey is another example of the shift.

4 likes
Media disruption

gigaom: media paywalls are are a short-term tactic

The head of the second largest newspaper chain in the US says paywalls are a short term tactic reports Matthew Ingram writing at gigaom. The report quotes Digital First CEO John Paton:

“Let’s be clear, paid digital subscriptions are not a long-term strategy. They don’t transform anything; they tweak. At best, they are a short-term tactic. I have said that often enough in the past. But it’s a tactic that will help us now.”

We don’t hear this from Australian publishers. Paton also need:

‘“Print dollars are becoming digital dimes. But costs are still in dollars and, like most newspaper companies, we are radically reducing those costs. Companies like Digital First Media have to manage the decline of one medium while building for – and in some cases, waiting for – the new revenue streams to grow.”

The article is a fascinating and rare insight into how paywalls are playing our for US newspapers. Australian publishers will say our market is different. Maybe so. However, as a recent spat between News and fairfax on digital subscriptions shows, it’s a challenged space. In the meantime, from a newsagent perspective, all we know is that over the counter sales continue to be challenged.

4 likes
Media disruption

Removing the newspaper subscription pitch

agefrontThe Age today has a wrap-around four-page ad promoting subscriptions as christmas gifts. as a retail-only newsagent I’m not keen for a product to be hidden by a promotion seeking to reduce my foot traffic.

agebackThe inside two pages of the wrap-around contain the details of the digital-only and print and digital offers for access to the newspaper. Digital is clearly the pitch here. tellingly, there is no print only offer being promoted.

9 likes
Media disruption

Just read: Breaking News: Sex, Lies & The Murdoch Succession

murdochbookI’ve just finished reading Breaking News: Sex, Lies & The Murdoch Succession by Paul Barry. This is an excellent book – I highly recommend it. It documents the facts of the dreadful phone hacking scandal and contemplates the future leadership of the new split News businesses. The author, Paul Barry, extensively documents his sources. His writing style is that of informed reported more than commentator.

Anyone criticising this book as a hatchet job against the Murdochs would be wrong. It is well-researched and well-written. There are no cheap shots against the Murdochs. There don’t need to be since the evidence relating to the phone hacking is damning.

Breaking News: Sex, Lies & The Murdoch Succession documents how News Corp. has leveraged its power to the detriment of the community which it serves and how the company has not held itself to account to the same standard it uses when targeting politicians it does not support.

 I highly recommend it – especially to newsagents.

While the book does not cover the Australian News Corp. assets in any substantial detail, the book informs the reader of practices engaged in by company representatives in the UK. This information coupled with the obvious bias of the News Corp. press here makes an urgent case for diluting the concentration of media ownership.

One only has to recall the coverage in the News Corp. newspapers here over the last few years hunting down the Labor Government of the day and their lack of interest in the latest travel federal politician travel rorts scandal to realise that they are not fearlessly pursuing the truth – unless it suits their agenda.

11 likes
Media disruption

Daily newspaper sales in double digit decline

As we have seen from successful newsagency sales benchmark reports published here, newspaper sales are continuing to decline, presenting traffic-generation and relevance challenges for newsagents. This once staple product category is fading in terms of overall sales and, for our channel, in terms of our own relevance for the product with other retailers offering sometimes a more convenient purchase point option for newspapers.

The latest newspaper sales audit covering April through June 2013 compared to 2012 show a double digit decline for daily newspapers in Australia.  The Australian has a full table of results today on page 27. See B&T for details including:

In the metropolitan market it’s a case of more of the same as circulations continue to fall, with Fairfax’s big two The Sydney Morning Herald (-17% M-F) and The Age (-16.2% M-F) posting weighty declines. It doesn’t get any better for Fairfax in the weekend metro division, with the Sun-Herald handed the unfortunate tag of the steepest decline (-20.4%) of the mastheads audited, while theSMH weekend edition (-20.2%) fared little better.

and…

Over at the News Limited stable, who said that they won’t be commenting on the ABC data, there was little to gloat about, with The Daily Telegraph (-11.2% M-F) and Herald Sun (-10.3% M-F) posting double digit declines.

Some newsagents will say the decline is being facilitated by significant cover price increases. While I think the cover price hikes are impacting sales, they are only a more recent factor.

Most of the decline we are seeing is a shift on home when and where people access news and the failure of the print product to offer an alternative appropriate to their slow delivery medium.

12 likes
Media disruption

Discussion on why the Washington Post should cease the print edition relevant to newsagents

Check out the report at Gigaom by Matthew Ingram on why the soon to be owner of the washington Post should cease the print product.

If I’m reading it correctly his central thesis is that print newspapers, emphasis on news, will die so why not act now and reduce the pain and force ourselves to pursue the alternative more vigorously.

This same thesis applies to newsagencies. We continue to offer products and services today that are in decline. We invest capital in supporting products and services that are migrating to non retail store platforms (lotteries for example).

We ought to more carefully think about our capital investment and consider the long-term returns we are likely to get should these migrating products and categories migrate as many expect.

As Ingram says about the Post, making a decision for yourself could be a better business move than to find yourself reacting – and playing catch up.

Our channel has spent too long being told what to do and too many expect to be led to their future. The future for each of us in our businesses – newsagents and newsagency spillers – is 100% up to us.

8 likes
Media disruption

Latest US magazine audits show shift

The latest magazine sales audit results show a decline for print and an increase for digital. AdAge has a good report including:

“Today’s report is basically a continuation of what we’ve seen over the last few years,” said Neal Lulofs, exec VP at the Alliance for Audited Media. “Digital circulation, which is a small segment overall, is growing quite rapidly. Clearly, people are buying and reading magazines on those tablets. At the same time, declining newsstand sales has been fairly consistent.”

4 likes
magazines