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Media disruption

The Daily becomes the never

The Daily, the iPad based digital newspaper from News Corp. is closing. I agree with many commentators who observe that the closure has more to do with content and execution than the platform. It was a mainstream media product in the wrong place. News on platforms like the iPad should come from a completely different place.

Rupert Murdoch biographer Michael Wolff gets to the point:

Many business model reasons for why Daily died, but, let’s not forget, it was a dopey, tone-deaf, forgettable product

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Media disruption

What to make of the Leveson report in the UK

The release of the report of the Leveson Inquiry has UK newspapers saying they don’t need the control measures outlined in the report. A tragedy has been uncovered brought about by systematic and systemic crime and corruption and the plan for stopping this happening again is being rejected because businesses think they can control themselves. Self regulation failed the UK.

We have seen similar complaints in Australia following the Finklestein report into media regulation. News outlets don’t want regulation, they say it’s censorship.  We have censorship in Australia today in some media outlets and bias on show in their pages. Look at global warming – many media outlets do not report the facts.  Just this week with the AWU scandal we have seen media outlets take down spin in the face of evidence that their ‘news’ was wrong.

You sell more copies and attract more eyeballs with fear and spin than facts.

For a feeling of how newspaper publishers have approached Leveson, read Roy Greenslade’s column in The Guardian.

I am for any measure that dilutes the control of of mass media into few hands and I am for any measure that holds media proprietors personally responsible for false and misleading reporting and criminal activity by any who work for them in pursuing story material.

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Ethics

Universal Magazines digital giveaway designed to grow print sales

Universal Magazines has announced a promotion giving away 1 million digital magazine editions in pursuit of growth in sales of print editions of their titles as Associate Publisher Emma Perera explains in the press release:

Early trials showed that digital can be used to promote brands and then lead the customer to subsequent purchase of editions via direct mail or retail. When we present offers to digitally-acquired customers they are just as likely to order print, as they are digital, if they like the product. We have run digital promotions that have given us a sales spike at retail – it’s just a question of uncovering the customer and making them aware of your product, or rewarding their retail purchase with digital incentives.

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magazines

A lesson in media disruption

Click on the image to see the detail of a Tweet sent early today by @jadeleanneNDUBZ to her 1,531 Twitter followers. In the image you will also see a text from her dad and her response to that text. Her dad sent her a text about Justin Bieber and Selena Gomez splitting. Her response about this being a headline in a newspaper is gold for those watching the impact of social media on old media news channels.

The text messages and tweet reminded me of why we are able to sell magazines with Bieber and One Direction featuring in them. They are purchased more as collector items and not as news as such.

It is not just this generation getting news from Twitter and other platforms. My own newspaper interaction has diminished significantly due to Twitter. It’s short-form publishing platform works well in a time-poor world. It’s instant publishing gives me access to news sooner.

Years ago, if we sold out of newspapers by lunchtime on a Saturday there were several means by which we could get replacement stock. We would pursue these because of the role newspapers played in the traditional retail newsagency business.

Today, we are out by noon 50% of the time and no longer chase replacement product because the supply model seen non newsagency outlets supplied to not sell out and because the newspaper is not as important as it used to be. When I told a shopper on the weekend that we were out of The Age they said – it’s old news anyway. Seriously, that’s what they said.

All of this is as it should be – the world evolving, embracing new technology. Our challenge as newsagents is to be retailers focused on the future, giving less attention to the past.

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Media disruption

Famous grows in weekly magazine sales audit

Famous delivered 2.5% year on year growth in the July-September audit results just out. Grazia dropped 10%, Woman’s Day 6%, New Idea 1% and Take 5 and That’s Life 10% each. Check out B&T for more details. I suspect we will se one or two more titles go the way of Australian Good Food shortly as sales volumes are unsustainable.

What we need to take away is the growth for Famous. We should check our sales and see if we are benefiting from this. It’s an opportunity.

Also, benchmark your sales for Woman’s Day and New Idea and see if your figures match the audit. As B&T notes, the recent New Idea campaign and refresh of the product are paying off.

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magazines

Shocking audit for Fairfax newspapers

The July – September sales audit results are challenging across the board for newspapers but devastating for Fairfax where The Age lost 16.9% Monday to Friday and The Sydney Morning Herald lost 15.1% Monday to Friday. Read the details at B&T. With the AFR down to 68,000 copies a day you have to wonder about when they will switch to digital.

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Media disruption

The paywall challenge for newspapers

The Guardian published a report today on website access for Britain’s newspapers. The News International titles come off badly – because of their pay walls according to the report. It would be interesting to see data for The Herald Sun.

Charging for something readily available elsewhere for free was always going to be a challenge.

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Media disruption

Read Mark Colvin’s excellent Andrew Olle lecture

I urge newsagents to read the edited version of the Andrew Olle lecture delivered Friday night by Mark Colvin, respected journalist and presenter of ABC radio’s flagship PM program. Colvin gets to the heart of challenges facing journalism and media outlets, he talks about facts and truth … and makes a lot of sense. The last paragraph sums up the core message:

If we want a world where journalists can be paid to tell the truth we have to negotiate these massive changes at the same time. Good journalism – journalism of integrity – is a social good and an essential part of democracy. We have to do everything we can to try to preserve it.

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Ethics

Author publishes Halloween story on Twitter

There is no better example of how authors can embrace social media than what Children’s author R. L. Stine, author of  the Goosebumps series, did with a Halloween story published yesterday. Check it out.  Across a series of Tweets to his 61,000 followers he told a terrific story for Halloween.

How is this relevant to newsagents? The world is changing, our world is changing. This story illustrates it.  A couple of years ago we would have laughed at the idea of what R. L. Stine has just done.

We need to make sure we worry about the right things and embrace change for our benefit.

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Media disruption

Free eBook offer from The Australian

In print edition of The Australian today is a code providing access to a digital copy of John Howard’s autobiography Lazarus Rising. It’s a good given, well targeted. Smart, too, to connect readers with the digital platform.

I was surprised to see that readers at the website need to subscribe to get the code – given that free copies of the newspaper are so widely available.

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Media disruption

Amazon speaks to magazine publishers

gigaom reports about a presentation in San Francisco by Amazon’s Vice President for Kindle content to magazine publishers on Monday about challenges publishers face as they move to digital platforms.

“Even books, which is an easier transition for people, is a difficult task. When we started, we didn’t look at who was selling digital books at the time, we looked at the print book,” Grandinetti said. “Because it’s lightweight, it’s resilient, it’s inexpensive. And the print magazine is also very very good at what it does. And the digital experience only approximates a small amount of that in many ways.”

He said the consumers love many of the things that have made books great for 500 years, and many of the challenges in getting them to adopt digital are even trickier with magazines. They tend to rely more on large glossy photos and less printed text, things that don’t always transfer as well to a variety of digital formats and devices.

Newsagents who want to be better informed about print media disruption need to read the article.

The possible end game here could be bigger than T2020. That said, I’m not scared by that. The opportunities for our business are tremendous as long as we develop business plans grounded in embracing and that serve our needs.

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Media disruption

Disruption to continue with iPad mini

People online who know are talking about the imminent launch by Apple of the iPad Mini, a smaller version of their tablet computer. AllThingsDigital nominates October 23 as the date. Where there are already many mini tablets in the marketplace, a launch from SApple into this space would significantly lift consumer engagement because, well, because it’s Apple.

Not that we need reminding but here goes … how, when and where people access what they used to access anything in print is changing before our eyes. We newsagents need to catch up and get ahead of the curve. If our business models rely too much on print products for traffic and sales we will fade away. We need shoppers visiting for and purchasing other items.

While chasing growth in sales of print products, like magazines and newspapers, is important, it is not the same today as it was, say, three years ago. The performance of the whole business is more important than ever.

Newsagents keep wondering about the newsagency of the future and what it will be like. That question is redundant. The future is happening in front of us with each of these announcements.

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Media disruption

Saving the masthead – how Fairfax responded to the Internet challenge

The Background Briefing program on Radio National on the weekend took us behind the scenes on how the Fairfax business responded to the challenges of the Internet some years ago.

You can listen to the program here. Indeed, I urge newsagents to listen – or read the transcript when it is loaded Tuesday.

While the program is an excellent reflection at the decisions those leading Fairfax made early in the challenge of the Internet to their business model, it is equally a challenge to newsagents today who continue to run business models that owe more to the past than the future. This program is a business lesson for us about the need to embrace the changes around us today and to pursue changes we don’t yet see in a mission critical goal focused on being in business five, ten and more years down the road.

How people shop, when they shop and where they shop is changing, faster than most of us know. Plenty of the products on which we currently rely are engaging with shoppers in mays we are yet to fully comprehend. These are some of the challenges we face … challenges somewhat similar to those faced by the leadership of fairfax years ago in the period covered by the documentary.

Newsagents are too often late to the party. Look at T2020. News has been briefing newsagent associations about this for more than two years yet it is only since mid this year that there has been any activity resembling substance.

What are the associations doing about the fundamental changes in retail? Nothing that I can see. Yet the shift occurring here is more serious, more far reaching, than T2020. I am more concerned abut how newsagents are reacting than their associations. Too many just don’t know what is happening.

I have covered some of this in the Newsagency of the Future workshop.

Listen to Background Briefing and learn what Fairfax got wrong. We need to engage so we don’t make the same mistakes.

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Media disruption

Excellent sales for digital magazines for Future

PaidContent is reporting that magazine publisher Future has achieved more than £5 million in sales of digital editions of its titles on Apple devices in the last year. This excellent result is due to Future publishing content mobile device readers want.  Kudos to them.

Not all publishers are enjoying this level of success and not all magazine categories lend themselves to the mobile platform. this is why I see magazines selling well in newsagencies for years to come – well, in newsagencies that support magazines.

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Media disruption

A levy to save newspapers?

Writing in The Guardian, David Leigh contemplates about the future of newspapers: A £2-a-month levy on broadband could save our newspapers.

Okay, maybe such a levy could save newspapers. Why knows?  If governments go down that route then why not a levy to save the local shops that nutture and promote local character. And why not a levy to save the penny farthing? Yes, absurd … I know.

What is happening to mainstream media businesses is business. No protection ought to be sought or provided. Businesses will prosper or fail based on what they deliver to their customers. This is as it should be.

It is frustrating enough that the federal government has provided TV networks with financial aid for dealing with the switch to digital. Small businesses are not assisted in coming with change to the same degree.

No, I hope that any proposal to strike a levy to save any business is quickly dismissed.

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Media disruption

Google to sell magazine subscriptions in Australia?

The media section in The Australian yesterday reported that Google is set to launch an online magazine store in Australia from which digital magazine subscriptions will be sold. The report notes that several publishing sources have confirmed the imminent launch.

While I am not happy about such a move I understand it. Google is on a mission as are magazine publishers. Their goals meet beautifully on this. I’d pursue Google if I were a magazine publisher.

This reported move is another reminder to newsagents that we, each of us, has to set our own course for the future, a course over which we have more control than he have had over our past.

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magazines

Excellent article in Crikey on the future of journalism

I urge newsagents to read the excellent article, Brave News World: media is dead — long live media, by Gideon Haigh and published by Crikey today. It’s a long first instalment of a series contemplating what media will look like in the future.

Since newsagents rely on media products for around 33% of all revenue and 50% of all foot traffic this article is must-read research. I highly recommend it.

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Media disruption

Good future of newspapers / journalism discussion

For those interested in commentary and discussion on the future of newspapers and the future of journalism (two different things), check out the article at gigaom about an interview by New York Times media writer David Carr.

The article reports on an interview with Carr on CBC Radio in Canada. You can listen to the interview here.  It’s a fascinating consideration of the future of journalism and touches on the future of newspapers.

Interviews and articles like these are useful since the challenges of disruption faced by print newspapers and professional journalists are not dissimilar to the challenges we newsagents face in the traditional model of our businesses.

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Media disruption

Toys R Us releases its own tablet

In a clever move, US you retailer Toys R Us is releasing its own tablet computer. This gives it a product not available elsewhere, a product through which it can promote its own offers direct to its consumers.  I say this is a clever move because: it’s packed with kid-friendly apps, it’s physically kid-fiiendly, it deepens the connect between the retailer and those who use its products and, it’s their own product and not as challenged by competition by other tablet makers.  Check our the report at CNN.

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Media disruption

New Kindle Fire launch kicks off season of innovation

Amazon’s launch of the new Kindle Fire yesterday with new models and more competitive pricing kicks off a season of product releases taking the digital access platform options to a new level. The new launches from Amazon, Apple and others will give consumers experiences to challenge the love many still have for reading works and looking at pictures on a page of paper. The disruption of the print channel gathers pace with these releases.

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Media disruption

American Greetings promotes iPhone greeting card app

American greetings, the parent of John Sands cards in Australia, is promoting an iPhone app for the sending of ecard greetings.

More and more suppliers to the newsagency channel are pursuing direct to consumer routes. I’d do the same if I were them. We need to be aware and take these changes into account for our own business planning.

While this American Greetings app is not available in Australia, I am certain it or something like it will come.

Our challenge is to be building retail businesses that encourage shoppers back, often.

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Greeting Cards