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Magazine oversupply

Yes, magazine oversupply is still a thing for Aussie small business newsagents

Here is solid evidence of magazine oversupply by Ovato, through their tech systems and their expert approach to magazine distribution.

Based on the supply / return data, which they have, this store should be getting 3 or 4 copies of this title, and not the 10, 13 or 15 copies it has been getting.

What a waste of time, money and space for this small business retailer.

A failure to supply inventory based on current sell through data is one of many operational issues the folks at Are Media will need to address when they take control of Ovato.

Over the years, many newsagents have given up having this fight with Ovato, because they get nowhere at all.

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magazine distribution

Magazine oversupply continues

We usually sell 2 or 3 copies of Maxim magazine. The circulation experts at Ovato think we need 40 copies of the latest issue. What a waste.

The circulation experts at Ovato will have an explanation, a glitch, human error or some such thing. I’ve heard it before plenty of times.

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Magazine oversupply

Ovato needs to let newsagents cancel a magazine title, forever

Newsagents have never had the ability to permanently cancel a magazine title.

Sure, you can cancel a title. However, three months later, it could appear again, thanks to the Ovato processes. Indeed, if often does appear again at some point.

While it does not happen as much today as it used to happen, it does happen, and it should not happen.

If newsagents are to be responsible for their magazine bills, they should have control over what is supplied.

This is not a difficult question – that we have the opportunity to manage our level of indebtedness, the cost of theft, the cost of labour … indeed, all costs associated with magazines.

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magazine distribution

What’s in a name, PMP (Gotch) to become Ovato

Gordon and Gotch announced to newsagents Friday that they plan to change their name to Ovato. While the announcement seems innocuous enough, the final statement in the letter has caused several retailers to express concerns.

During 2019 the Gordon and Gotch name will be transitioned to a division name of Ovato and we will be sending out further communication in due course as well as any resulting changes to our trading relationship.

My take is that PMP plans further, and most likely considerable, evolution of their business and that the name change is a public facing representation of that change.

The company’s share price, sitting at less than half it was a year ago, is the driver for change, as you would expect. This level of drop in market value is serious for investors and serious for the board that sets the direction of the business.

Check out this graph of the PMP share price from the ASX website:

Do I think what we know as the Gotch business is set for change? Yes, I think it is set for change. It’s margins are low and it is dealing in a product category that remains stuck in deep decline. Change is necessary and by change, I am talking about 90 or 180 degrees. Like the change we need too drive in our businesses.

At Australian Printer, there is a useful report on the name change:

PMP will soon be rebranded as Ovato, as part of a shake up that will see it also install an 80pp manroland Lithoman press in the new year.

The company had taken heavy hits to its share price when its expected EBITDA was revised twice throughout the financial year, coinciding with the early exit of long-time CEO Peter George.

During the company’s AGM, its chairman pointed to the three-month delayed ACCC approval leading to a shorter time-frame to integrate with IPMG, meaning planned efficiencies were not achieved.

Kevin Slaven, CEO, PMP, says, “As a business we have drawn a line in the sand.

“Our rebranding [to Ovato] is not a simple change of name for the sake of changing a name. It is based on the rationale that the value of bringing our businesses together is significant, that we need to signal a significant evolution of the business, and to better present the impact we already have, and are building, in data and technology.

“We have had some significant customer wins during the year and the renewal of many existing major customer contracts. We have won or re-signed some large customers with a bundled offering of print and distribution. We have a unique selling proposition as the only company in Australia and New Zealand with a national footprint providing co-located print and distribution delivering freight efficiencies, and speed to market for customers.”

Significant evolution. Gotch has changed since taking over the Network Services distribution business. However, I suspect the financial benefits have not hit what the board expected. If I am right. what we know at the Gotch business will need further change.

The assessments they will be doing, on the numbers, are what we should be doing. Products we sell have to pay their way. This is why I say to every magazine publisher with whom I speak, the 25% gross profit on magazines is unacceptable. maintain this and you will see fewer newsagents stocking magazines. We are no longer agents.

FYI here is the full Gotch announcement:

Dear Newsagent,

As you know Gordon and Gotch is a subsidiary company of PMP Limited. At the recent AGM it was voted positively by shareholders that PMP and all of its subsidiary companies would be rebranding as Ovato from February 7th 2019.

In terms of the work we already do for you, very little will be different from February. There will be a new brand name and logo on your invoices and our communications, access to websites will not change.

The company name, business number (ABN/ACN) and bank accounts will also remain the same as current.

During 2019 the Gordon and Gotch name will be transitioned to a division name of Ovato and we will be sending out further communication in due course as well as any resulting changes to our trading relationship.

Many thanks

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magazine distribution

Magazine distributor Gordon and Gotch blocks small business newsagent return of AFL Team Coach product

This communication from Gotch to a newsagent yesterday demonstrates the lack of control newsagents have over magazine supply inn their businesses. This drives lack of reasonable control over labour cost, space cost, shrinkage cost and cashflow cost.

The newsagent, for reasonable commercial reasons, decided to return the title. Here is the Gotch response:

Subject: AFL Team Coach Product 7231831

We have received your request for a return on AFL Team Coach Product (either Cards or Albums or both). At this stage, your return has not been processed. As you are probably aware, Team Coach product is extremely sort after and you should be able to sell all stock received to date. On this basis we would like you to reconsider this request and hold on to the product. Also, you will not receive any further stock from us so you will only need to sell what you have received to date.

However if you still would like to return the product, please email our National Contact Centre with the following info at contactus@gordongotch.com.au. However please DO NOT send back any stock with your regular Gotch returns until we respond to your request.

1. Product type (Cards or Albums)
2. Account number
3. Qty being Returned

Regards,
Gordon and Gotch

What a poor response and a waste of time for the newsagent on tiny margin product.

There should be no approval needed. This product is sale or return. The newsagent has no control over supply. Gotch needs to be responsible.

No wonder newsagents are reducing their space commitment to circulation product.

Until newsagents are treated with fairness and respect, like business partners, magazines will continue to fade in relevance. This can be reversed. It would take publishers pressuring Gotch to fix their systems, once and for all.

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Ethics

Have you been overloaded with Frankie magazine?

Several newsagents have reported being overloaded with Frankie magazine in recent months. Here is data from one store. Outside of the Christmas issue bump, the numbers are clear. The oversupply for issues 83 and 84 is obvious. Whoever is in control of setting supply, the publisher or Gotch, owes an explanation.

Other magazine publishers take note – oversupply like this gets newsagents cutting magazine space allocation. Based on the history for this business I’d say supply of 40 to 50 copies is reasonable. 115 is bad. 130 for the latest issue is ridiculous.

Newsagents face considerable costs in oversupply situations due to the out of date and broken magazine distribution model.

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magazine distribution

It is time for Gotch to change its management of AFL and NRL

Newsagents this week received more AFL and NRL trading card stock when plenty of their initial allocation remains unsold in newsagency businesses.

Gotch has the sales data to know what remains unsold. Their allocations people and/ or processes appear to have ignored this evidence prior to proceeding to supply m0re stock.

I have heard from several newsagents who shared exampled of blatant oversupply. The costs of this oversupply include the costs of labour, space and freight – as the cards need to be returned, at the cost of the newsagent.

That we are having to raise this in 2018 is extraordinary. 

I suspect oversupply of AFL and NRL cards is not an issue for the retailers supplied by Gotch that compete with newsagents. If my suspicion is right, newsagents are commercially disadvantaged by the Gotch treatment. It makes them less competitive.

Gotch has the data to facilitate fair and accurate supply decisions. Any inventory drop after the initial supply should only be on the basis of sales. This is easy enough to do for any company that has an even half decent IT system in place.

Disadvantaging small business retailers like newsagents as happens with the current AFL / NRL card supply model needs to stop. Newsagents will stop it by quitting magazines, as some have already.

To be clear: I have seen data from newsagents showing there is no justification whatsoever in supply and sales data for AFL / NRL trading cards yet where Gotch has sent new, unneeded, stock. This is Gotch doing exactly what they have said countless times they will not do. I thin it is deliberate, wilful.

Other magazine publishers should take note. If you see retail outlets pull out of magazines, it is because of behaviour such as I have outlined here. You will be impacted by oversupply situations like this. beyond cutting magazine space or getting out of magazines altogether, newsagents will also early return to mitigate cash flow challenges that flow from oversupply.

Magazine publishers should agitate Gotch on this issue. Their commercial relationship will be more influential with Gotch than newsagent agitation has been. Gotch needs to understand the financial impact on their business of oversupply to newsagents.

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Ethics

Gordon and Gotch dumps awful Mother’s Day gifts on newsagents

IF YOU ARE A MAGAZINE PUBLISHER, READ THIS. THIS RIGHT HERE IS A REASON NEWSAGENTS EARLY RETURN, IT IS WHY MORE ARE REDUCING MAGAZINE FLOOR SPACE AND EVEN QUITTING THE CATEGORY ALTOGETHER.

Gordon and Gotch sent Mum’s Gift Pack 1 to newsagents yesterday. It is priced at $14.99. Inside is a collection of what can best be described as junk. The random and unconnected items look like they are freebies collected and put into a pack.

Check it out.

This is junk. Newsagents contacted me saying they would be ashamed to put it out which poses the question: WTF GOTCH?

Pushing junk like this on newsagents, stealing their time and space, holding their cash, it makes a mockery of the magazine distribution model.

Whoever signed off at Gotch on this Mum’s Gift Pack going out to ought to explain to newsagents why they thought out was a good idea.

I have seen photos of packs from several newsagencies, as I did not receive this at my own stores, and I cannot make any sense out of this move, none whatsoever.

Having to put up with nonsense like this gets newsagents reconsidering their commitment to the category. That ought to worry legitimate publishers and have them calling on G0tch to explain what they have treated newsagents so appallingly, again.

In my opinion, the supply of this pack by Gotch to newsagents through the magazine distribution model is unethical, socially irresponsible and ignorant.

If the folks at Gotch are true to form they will remain silent on this issue. They do not engage. It’s a single lane one-way road on matters like this. And that is another reason newsagents look at cutting back on magazines. It is almost impossible to have a conversation with the company and when you do it usually costs more than the amount you are fighting over.

Things were supposed to improve when Network Services closed. They have not. They are worse.

This Mum’s Gift Pack represents another failure baby Gotch to understand the newsagency channel, another failure by Gotch to demonstrate respect for newsagents.

I urge magazine publishers using Gotch to approach their Gotch account manager and seek an explanation. Gotch needs to get its magazine distribution model right before distributing other products and even then they need to talk to newsagents before making that move.

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Ethics

The Collective magazine to close print edition

The print edition of The Collective is to close.

Since its launch, this magazine has been consistently oversupplied in businesses for which I have seen data. Small business newsagents have been a bank, providing funding to prop-up the title.

The publisher asked to meet with me prior to launch, to discuss ideas for engaging respectfully with newsagents. While they listened with courtesy, they did none of what I suggested. In my opinion, we were used from the start.

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Magazine oversupply

Unplug magazine from Bauer Media reflects a problem with the magazine supply model

Unplug magazine was released in late January. We received 17 copies. We have sold two copies. This makes the title unprofitable for us. It is not even paying for the space necessary to store the seventeen, thick, copies.

There is no evidence in our data to justify being sent 17 copies of a launch issue in the crossword / puzzle space.

I am over magazine pub fishers using small business newsagency channels as their bank and business partner in the launch of new titles. Rather than testing and topping up if a title sells well, they load us, make us responsible and apply onto our businesses costs that see us carrying a financial burden that is unreasonable.

I would have preferred to receive no more than five copies of this launch issue. Given the transparency back to the publisher of sales, replenishing supply is easy. Instead, they load us and add to our costs of their launch.

On the magazine itself, I look at it and ask why was this even launched. We have been flooded with similar titles. Unplug looks like a copy of Breathe and others in this mindfulness puzzle segment. As a retailer looking at efficient assortment, I don’t see a need for the title. If I was a buyer in control of what I buy to stock in my business, given what I already have, I would not buy this title.

Unplug is not a bad magazine. However, it has entered a crowded segment, late. This is why I have no interest in stocking it.

We do not have the luxury of choosing the magazines to stock. This makes us weak. It positions us as victims. Okay I accept we get new titles. What frustrates me is the volume. The seventeen copies of Unplug is too many. It is an abuse of my business. Shame on the magazine model that allows it to happen.

It is 2018 people. More of this and more newsagents will cut back magazine space as doing this is the key step we can take to control what we receive.

Other magazine publishers need to take note.

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magazine distribution

Gotch lets newsagents down with My Little Pony Adventures part series from Eaglemoss

The My Little Pony Colouring Adventures part series launches next week. I expect issue 1 will sell out quickly for some stores while others will have returns.

I say Gotch has let newsagents down because of their typically poor and one size fits all approach.

I have had My Little Pony products from multiple suppliers in store for ages, products that appeal to kids and adult collectors of the licence, yes adults. I also have a permanent unicorn department in-store, which appeals yo MLP shoppers too.

Stores with this level of engagement could do far better with the launch that will permit with its one size fits all approach.

I’d prefer Gotch to:

  1. Invite store engagement months out.
  2. Allow us to set supply quantities, without argument.
  3. Give us a better price for firm sale.
  4. Guarantee replenishment through to issue #12.
  5. Guarantee minimum supply for the run of the series where we have confirmed putaways.
  6. Help newsagents with allied product supplier suggestions. While engaged marketing groups will be onto this, Gotch could too.
  7. Make it very easy for shoppers to find stores.
  8. Provide pre-launch collateral to facilitate preorders.
  9. Provide demographic and other insights to help newsagents understand the broader opportunity. My Little Pony has a broader appeal than as a kids toy or kids character.

Sure Gotch is a magazine distributor. See their website and see their claims of being specialist. A specialist business would do more than they have done in the lead up to the launch of this title. It is not enough in my opinion.

We are going all out as My Little Pony Colouring Adventures will drive traffic in-store. I say this because support for the MLP brand is strong, I do understand the demographic and I am already setup to leverage that into deeper basket opportunities.

To anyone at Gotch rolling their eyes, frustrated, angry or annoyed at this post – all I want is for newsagents to make the maximum amount of money possible. Your poor execution will not see this happen.

Check out a TVC from the UK launch to see why I think this part series will be a bit.

Check out collateral Gotch has shared with the public via their Twitter feed:

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magazine distribution

Gotch decision on Christmas returns cutoff expected to increase early returns

Gotch has advised newsagents 1pm December 22 is the last date/time for submission of returns for December. I expect this will result in a higher than usual early returns. It is disappointing Gotch is pushing on to small business retailers the burden of the week earlier than usual returns processing cut-off. This is poor customer service.

UPDATE: I have been contacted by newsagents who have received an updated email with a cutoff of December 28. If this applies to everyone it is good news.

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magazine distribution

No, Gotch, we don’t want your low-margin bracelets

Magazine distributor, Gordon and Gotch this product these to newsagents this week with magazines. I highlighted magazine distributor because they should get that right first.

I, like plenty of newsagents, already had the product, sourced direct.

From Gotch I’d make 25% whereas from the direct supplier my GP is twice that.

What a frustrating situation!

So, I am returning the stock to Gotch. Here is the unopened box. Dead stock.

A waste of money for me and for the supplier who paid to get it delivered to me any many others.

Dumb.

However, I should not have to return it. Gotch should not have sent the stock. It is not magazine related. The margin is appalling, offensive even. Their arrogance is sending it lands my business with a returns cost that is unfair. They decided to risk this new products, a product from a category unrelated to their core. The problem is theirs, not mine.

It is situations like this that get newsagents closer to thinking why bother with magazines?

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magazine distribution

Gotch and XchangeIT fail newsagents, again

Gotch, not content with its broken magazine distribution business, has branched out into supplying gift related product to newsagents. Some of the products have suggested retail prices that are higher than supplier suggested retail, giving an inaccurate impression of margin.

XchangeIT has sent out a invoice file from Gotch for this new gift product venture that is riddled with errors. The experts at XchangeIT were clueless about the file they sent. They had not checked it.

An expert at my newsagency software company checked the file and listed for XchangeIT the problems in the data from Gotch that they sent through their facility. This was done because XchangeIT people were too lazy to do they work they should have done.

XchangeIT take a big stick to newsagents on compliance yet appear to accept no responsibility for their own lack of compliance.

XchangeIT has one job. They failed.

Gotch should have one job – distributing magazines based on what will certainly sell. They fail weekly.

People in both companies will be angry that I am writing this, they will have their excuses. In  my opinion, the excuses will be baseless.

If Gotch has the time and money for a new venture they have the time and money to stop gross oversupply and to stop the distribution errors that cost newsagents a ton of money.

If XchangeIT can send out a data file riddled with errors and that they have not tested they have no right penalising newsagents on their compliance.

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Ethics

Gordon and Gotch gets the most basic task wrong, still

The most basic task magazine distributor Gordon and Gotch has serving newsagents and publishers is to accurately and ethically supply magazines based on sales data. I regularly receive evidence from newsagents of the company’s people or systems or both failing to do this.

The image shows the worsening situation regarding People’s Friend for one newsagency.

The graduation of supply suggests that the problem here is systemic rather than human error.

It looks to me like Gotch has stock it has to move, regardless of sales. I would love to be wrong but the evidence suggests I am not. There is no reason for the ramping up of supply as Gotch has done.

This action disadvantages newsagents. It makes them less competitive. It is unfair. Yet here we are in July 2017 with a post about an issue that I was writing about here back in 2005 when I started this blog.

Magazine publishers, we need your help.

It is action like this that causes newsagents to cut space for magazines, thereby forcing Gotch to cut the range of titles carried. I have written about newsagents doing this, and why, yet no one appears interested enough to fix the most fundamental problem: the continuing systematic oversupply by Gotch.

What happens here is that each oversupply has a cost to newsagents of labour, space and freight. All of these costs are borne from an acton over which the newsagent has absolutely no control.

There are not many businesses where poor (or deliberately harmful) supplier practices lead to significant loss making activity for the recipient business.

The newsagent who sent me this screen shot has good data, reliable data, provided on time. The actions of Gotch have nothing to do with recent returns notification changes. No, the actions here go to the core of magazine distribution, they reflect decades-long problems that are a blight on the newsagency channel, but not supermarkets it would appear.

That magazine publishers remain silent on this issue is appalling as their interests and newsagent interests are aligned. Only over the counter sales matter. Everything else is overhead to be kept as low as possible.

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magazine distribution

So much for the commitment about magazine reissues

This issue of Digital Photography magazine was sent to newsagents by distributor Gordon and Gotch as if it is a new issue. It is not. This issue was sent out a year ago. What Gotch has done is re-send stock newsagents returned, stock that failed to sell.

This is an appalling abuse of small business newsagents. Shame on Gotch for letting it happen. This is wasting time and money. It should never have happened.

I expect the folks at Gotch will have their excuses, excuses we have heard before. It is tiresome. No wonder newsagents are angry about Gotch and angry about the magazine distribution model.

It is 2017. Gotch should be better than this.

It is things like this that disadvantage our channel, that make us less competitive than other retailers of magazines. But those of us who have been around for years will shrug our shoulders, say this is what we have come to expect and then wonder whether it is time to trim more space from magazines in our business.

Yes, it is that frustrating … because it happens too often. We are disadvantaged and no-one, not the distributor, not publishers, care enough to actually fix the situation. You will all look back one day and wonder why. Well here is one of the many reasons why.

Cracked record. Yes. Why even bother writing about this? And therein lies the problem – we care less about this stuff today because we have worked out how to rely less on magazines. Because of screw ups like this.

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magazine distribution

It’s only a matter of time before the war on waste turns to print

The new ABC show about waste is getting plenty of traction. This is on the back of a similar BBC show. It is only a matter of time before the focus on waste engages with print, especially magazines with a sell through of under 66% where a third and more, often plenty more, of what is printed does not sell and is waste.

Here’s a clip from the ABC show, to give you an idea of the approach:

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magazine distribution

Yes, the Gotch allocations system is broken

New Statesman (1)Last week I wrote about a newsagent being sent 31 copies of New Statesman, up from the usual 3 or 4. This week they have been sent 42 copies. Here is the evidence of escalating oversupply by Gotch. 3 or 4, then 13, then 31 and now 42.

What a waste of time and money.

last week I thought the 31 might be a transposition of 13 from the previous issue. I have no explanation for 42 other than the Gotch system being broken.

Their competitor is gone. They have one job – to get allocations right. And now this.

I feel for the publisher and their investment wasted in at least 40 of these copies.

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magazine distribution

Gross oversupply of New Statesman or bad management at Gotch?

New StatesmanThe unjustified massive increase in supply of New Statesman for one newsagent, from 13 to 31 – probably a data entry issue – is a headache. I suspect the folks at Gotch will say it was a mistake. This is happening so much that to me it looks like a broken technology system in need of urgent replacement. Why would there be data entry at all?! Human error was the problem a decade ago so I wonder when Gotch will have a state of the art allocations system that stops mistakes like this.

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magazine distribution

What happens to magazines newsagents don’t sell and why are newsagents treated differently to supermarkets?

Small business newsagents have no control over the range of magazines they receive. Nor do they have control over the volume of magazines they receive.

An average newsagency sells 55% of all magazines received. 45% of what is sent to the business fails to sell and is either returned for resale or dumped.

Unsold magazines are handled in two ways:

  1. Some newsagents are given permission to rip covers off unsold magazines with the covers returned to the magazine distributor for a credit with the rest of the magazine being disposed on however the newsagents choose.
  2. Other newsagents have to return all unsold magazines, at their cost.

There is also a mix between the above two points where a newsagent may return covers of some titles and full copies of other titles.

In supermarkets, my understanding is they do not return unsold product. They get to trash it locally.

The amount of paper water must be considerable. Yet no one appears to care about this.

That magazine titles continue to be sent to small business newsagents in a volume that is often far greater than would ever sell is a financial and operational overhead on newsagents.  It disadvantages us because of what we have to do to process returns. Since our competitors are not confronted with the same costs it gives them an advantage over us.

Shame on those in a position of power who have refused to act on this.

The big issue here is the waste of paper, labour and fuel on the 45% of magazines printed that do not sell.

What a waste to the environment and a waste of small business newsagent resources.

Despite lots of talk, little has changed in terms of the magazine supply model. Sales data provided by newsagents is not used to drive a more efficient and more fair supply model.

While the model for supermarkets evolves and serves those big businesses, small business newsagents are stuck with a model that is out of date and environmentally unfriendly.

What newsagents want is for supply to more closely match sales. It is a simple request. Those setting supply have the data. Yet too often they ignore it – probably for reasons that serve their ad model. Plus, supply is too often a manual process when it should be automated and 100% data driven.

I think our best chance of addressing the continues oversupply and cutting the 45% failure rate to 10% or less is to target Greens senators. We need to educate them about the wastage of paper, labour and fuel in the magazine returns process. We need their engagement politically to force the matter to be addressed.

If nothing is done, more newsagents will get out of magazines.

For the record, click here to see changes I proposed to the magazine supply model, changes that would benefit Australian publishers.

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Ethics

It is time newsagents stopped returning unsold magazines

IMG_0218The service that collected our magazine returns has cut back and now picks up only once a month. They say they may stop altogether because they don’t make enough from providing the service.

Magazine returns are a high cost for us, for those newsagents who have to send back full copies.

The photo shows some of the current returns boxed up waiting for collection at the end of the month.

Since I had no control over supply it is unreasonable I have to carry the storage cost and freight cost of these returns. But I knew that going into the business so I shouldn’t complain – except that magazine publishers have brought on competitors who don’t have to do returns, who don’t have the stage and freight cost.

It is time those of us doing full copy returns tapped into the benefits of the many newsagents already exempt from full copy returns.

The business where I took the photo has no store room. It is in a Westfield mall with a high cost of space. The returns take up space that could otherwise be earning income. Opportunity cost is a factor.

Unless I have absolute control over magazine returns I should not have to send this failed to sell product back.

This system is horribly out of date. It places newsagents at a disadvantage to other retailers brought on to compete with us. Unless it changes soon I suspect more newsagents will stop seeing magazines.

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magazine distribution

The broken magazine supply model: Gross oversupply of Just Bikes magazine

We usually sell one or two copies of Just Bikes magazine. We are being supplied 40 copies of the latest issue. 40!

Representatives of distributor Gordon & Gotch will say it is a mistake. The thing is – too many mistakes like this are being made. To make matters worse, the process of resolving such mistakes is time consuming and fault prone, costing newsagents plenty.

I suspect magazine publishers don’t know how bad the situation is.

UPDATE: 18/8 – Turns out I am not alone. Something is seriously broken here.

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magazine distribution

My magazine early return advice for newsagents

The early return of magazines is vital to the management of space, cash-flow and labour in the newsagency. My advice is that you not wait for a magazine to reach its recall date for it to be returned. Returning a magazine before the recall data is an early return or a supplementary return.

While not liked by magazine publishers, early returns are the only reasonable mechanism newsagents currently have for managing magazines in the newsagency over which they have control.

My advice is newsagents need a process to ensure early returns are done with consistency.

For early returns to work for you and for you to not deny your business magazine sales you could otherwise achieve, here is our best-practice early returns advice:

  1. Early return from your shelves.
  2. Early return at a time in the month designated for the process and not as titles come in.
  3. The early returns process needs to be completely separate to magazine arrivals into the business.
  4. Check for early return opportunities at least monthly, toward the end of the third week of the month.
  5. Do your early returns as a separate process to regular returns or putting new magazine titles out.
  6. Do not early return magazines the day they arrive. The only exception would be if you have been sent a magazine very late in the month and you are absolutely certain it will not sell.
  7. In my opinion, magazines should not be on your shelves for more than four weeks, unless they are continuing to sell well.
  8. Look out for the Magbook titles as they are expensive and usually sell in low volumes. We suggest early returning within the month of supply if they are not selling.
  9. Look out for the Beginners Guide titles as they are expensive and usually sell in low volumes. We suggest early returning within the month of supply if they are not selling.
  10. Look out for the Express titles as they are expensive and usually sell in low volumes. We suggest early returning within the month of supply if they are not selling.
  11. Look out for the AWW cookbooks as they have long on-sale periods and unless you are selling reasonable quantities each month you will not be covering the space cost.
  12. Check each title before you early return. For example, if you received 10 of a monthly and three weeks in you have sold two, you could early return four copies.
  13. Do not early return before week three of the month unless you have severe space issues. Giving titles time to sell could help you achieve more revenue.
  14. Ignore delayed billing in your early returns assessments.
  15. Treat early returning as a management issue. Whoever does it needs to be thoughtful in their approach and engaged so as to not deny certain magazine sales.
  16. If you find yourself regularly early returning a title, ask for fewer copies.

If you do early return leaving less stock that you would usually sell and then sell out – I think the distributor ought deny any request for extra stock.

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magazine distribution

Stationery News should not be sent to newsagents

IMG_0310 (2)I have been thinking about the scaling out of Stationery News to newsagents as a subscription unless we cancel. My opinion is this should not be done as it abuses the magazine supply model.

All other titles we receive are done so on a sale or return basis. Stationery News ought not be supplied unless newsagents explicitly order it.

I would love to know how the current model came about.

While I like reading the magazine. It is not commercially worth the annual subscription fee in my view, not in today’s world with more efficient and access friendly sources of news.

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magazine distribution