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Gifts

Amazing jigsaw sales in the newsagency

janjigOur Jigsaw promotion is two weeks old and the sales have been excellent. The display facing into the shopping mall is attracting people who would not usually shop with us. A bonus is the learning the jigsaw customers are like collectors, they complete one, they come back for the next challenge. This is why we have an excellent depth to our range and why we stock a brand that is respected among jigsaw fans. Our biggest jigsaw so far is 5,000 pieces. That will grow with our customers.

I shared our plans to run a jigsaw promotion January here on Jan. 4. While it is a newsXpress initiative for newsxpress members, there was enough information shared for others to copy. The strategy demonstrates a commercially valuable point of difference as the sales results show.

The experience two weeks in is that the planning, space and inventory investment in a new season, playing away from where most other retailers including newsagents are playing is delivering excellent rewards for us. We’re tracking sell though and are thrilled with the result.

The photo shows the display at the front of the shop – I took it from the back of the display inside facing outside.

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Gifts

Repurposing stationery items

pencilsI love this box made from recycled colouring pencils. I saw it in a funky gift shop along with other equally interesting recycled items.

What we see as a used pencil someone else sees as a brick in the wall of a box.

I love this re-purposing of stationery items once we discard them.

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Gifts

WH Smith promoting iconic Australian gifts

whsagiftsCheck out the placement of iconic Australian gifts by WH Smith at one of their outlets at Melbourne airport last week. This is ideal placement of ideal gift lines for this specific store. Look at the photo, at the fixture that looks like it has been created specifically for this. It’s attention to detail coupled with supplier support that makes a difference.

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Gifts

The fart pen is the guy Christmas gift of 2014

fartpensWe sold plenty of fart pens this Christmas. Today, Christmas Eve, shoppers bought them in a steady stream. I was embarrassed by some of the hilarious stories. I feel for the dads who will open these tomorrow.

A cherished gift of small business retail is the stories customers share, even the stories about fart pens.

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Gifts

Selling out of Bethlehem at Christmas

bethlehemWe have had a soap called Bethlehem as part of our gift soap offer for Christmas. We have sold double what we expected to sell and could have sold plenty more. Customers love the name but the scent, the look of the soap and the presentation as a gift.

The Bethlehem soap has worked in many situations where people are not sure what to give to a friend, neighbour, teacher, doctor, priest – it’s been a go to item for us in gift selection help.

The experience reinforces the value of trying again. We have offered soap previously without this level of result. This time, we have found a product that works perfectly for us in terms of customer love, return on floor space and return on inventory investment.

Based on our first experience I thought we could not sell soap. Of course – not all soaps are the same. This range works a treat and I am glad we have it to ourselves in our centre. It is generating good traffic for us as word of mouth spreads.

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Gifts

Socks in the newsagency

sockssellingSales of socks have been excellent for us since we put the stand in a few weeks ago. Initial stock sold, we reordered and it is selling too.

I’m sure most people purchasing the socks did not come into the newsagency with this in mind. The success is an example of the value of a diversified yet thoughtfully selected mix of products placed tactically on the shop floor.

Just having the socks is not enough. They need to be in the best location – and that is not necessarily the busiest location.

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Gifts

Hats in the newsagency

hatsWe sold most of the hats off our hat stand in a few weeks and replenished from another store. Once they sell we’ll quit hats – because of space challenges more than anything else. That said, we’re thrilled with the results … especially that we did not expect them to sell as ell as they have.

The experience with the hats is a reminder to not allow our prejudices or blinkered view get in the way of good margin revenue for the newsagency.

this Christmas we are playing with many different product categories, exploring how far we could go into allied and completely different areas. It’s fun and rewarding.

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Gifts

Leveraging the Paddington movie in the newsagency

paddingtonWe have a good selection of Paddington Bear merchandise in store to leverage the new movie. While it will not be a Frozen, we are hopeful that the small selection of Paddington product we have sourced will be worthwhile.

With many families and grandparents shopping in the centre we’re confident we made a good call with this product mix.

Licenced product is important for newsagents expanding their appeal.

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Gifts

Leveraging Star Wars interest

starwarsMega brands offer an excellent pathway for newsagents to drive sales and attract new traffic. The Star Wars Itty Bitty pack from Hallmark has been terrific for us – popular with male shoppers and those buying for males.

What is especially exciting is other Star wars products we have that we can pitch to these same shoppers.

Brands like Star Wars are an excellent opportunity. Smart newsagents look for brand opportunities based on magazines they sell.

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Gifts

Love for The Melting Snowman as strong as ever

msbowThis is our third year with The Melting Snowman and sales are as strong as ever. We thought it might slow and so placed it among all Christmas products and not under the spotlight at the counter as for the last two years. It’s sold from the regular Christmas table. It’s purchased as a gift for a co-worker, for Kris Kringles and even for home for fun with the kids.

The rapid stock turn makes The Melting Snowman a top performer this Christmas again on the return on shelf space and return on inventory investment measure stakes.

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Gifts

Frozen working at the newsagency counter

frozencounterThis counter placement of Frozen product is a small part of our overall Frozen pitch. We chose these products as they are easily purchased on impulse – including the $15.00 vinyl collectible characters. While there is Frozen overload in retail, having different products is important as is ease of purchase – hence the counter offer.

Stocking stuffers are especially popular as impulse purchases at the counter. We think very carefully about what we place here and we change it regularly through the week.

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Gifts

How the Rolling Stones helped us with a Beatles sale

beatlesA customer a couple of days ago purchased a Rolling Stones calendar after much deliberation – they didn’t want to pay the price we had it at.

Our team member encouraged the purchase commenting that they’d get a discount voucher. It worked.

Once they got their voucher they surprised us by then purchasing a Beatles mug without a second thought – using the discount voucher for some $$ off. This is happening regularly – people worry about how much they will spend on an item and then use the voucher they receive to make a less considered purchase.

Our year on year sales were up 14% in November and I’d put the majority of that down to discount voucher engagement by our team and our customers.

We have learned that discount vouchers fundamentally change shopper engagement. Concerns disappear as do price perceptions about the business. We are known for the vouchers, they are generating net new traffic for us. Plus they make visits, like that of the Rolling Stones fan, more valuable as they extend their basket.

With many shops in our 300+ store centre having access to most of what we stock, the discount vouchers are a point of difference. Our sales results demonstrate that they are a bankable point of difference.

But back to the Rolling Stokes shopper. I’m wondering why they worried about price for the Stones item but not for the Beatles item. Then there is they question of why one customer would purchase both items because back in the day you were either a Stones fan or a Beatles fan. These are questions for another day.

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Gifts

Loving graduation season

graduplushThe end of calendar year graduation season is the most successful for us. We sell more gifts and cards now than for the university season early in the new year. In the last week we’ve sold plenty of plush, cards and other gifts – up on last year. The key is having everything together to ‘own’ the space.

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Gifts

Disney products popular as Christmas gifts

paragonWe’re having terrific success with Disney products from a range of categories including these books. This stand in the photo is one of several pitching Disney products including Frozen licenced products.

Frozen is an excellent way we can connect magazine, gift, toy and card sales and thereby maximise the basket opportunity.

While some everyday suppliers to newsagents have frozen products, you need to engage outside the usual mix of suppliers to our channel to make the most of these opportunities. This is an area where proactive marketing groups can make a difference for newsagents – by curating ranges and opportunities around popular licences.

I’m in a centre competing with majors who are well established in this space and while competition is tough, that we are able to pitch into their space is working well for us.

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Gifts

Talking about supporting all things Aussie

platyI cringed when I say this Christmas decorated platypus as part of our Christmas pitch. Yes, I am not my customer buy seriously? Talk about mocking an iconic native Australian mammal. My initial cringe intensified when I realised the indigenous style artwork – it clashes with the Santa hat. If they sell I’ll be shocked, I will have to rethink plenty.

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Gifts

The Christmas space shortage helps drives sales

mugsLike every retail newsagency business this time f year we have no spare space. Indeed, our gift area is so full that we have to put this beautiful range of boxed mugs at one counter. The thrill is that they have been selling. Better than expected. Yes, people are purchasing these premium mugs on impulse having come to the counter with other items.

Who said the counter is only for lower cost items people will purchase on impulse.

Sometimes changes are forced to make show us things about what sells where that we had not anticipated.

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Gifts

Lighting up products at the counter to drive sales

hmksnowShowing people a product in use is far more valuable than showing it not in use. Take this terrific light-up snow globe from hallmark that is part of their exclusive North Pole range. Placing it at the counter and lit up works a treat. People notice. They comment. They buy. This is a perfect example of showing. With the lights off these snow globes look okay. With the lights on they looks stunning.

Us having the lights on is a point of difference for us. I guess, that is, until our competitors read this blog.

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Gifts

Sydney newsagents – visit Dymocks for inspiration

dymocksNewsagents close to Sydney should visit Dymocks for inspiration. In the cross over between the two retail locations on Gorge Street in the CBD there is a sizeable area devoted to what I’d call premium novelty products. I say premium as these items are not cheap and nasty.

This section of Dymocks offers excellent inspiration for newsagents who want to get into the novelty space. Go check it out. You’ll see many basket building opportunities that are ideal for any newsagency.

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Geekery

Frozen the hero of the season

frozenI saw a good example of the power of the Disney Frozen brand Thursday when visiting a newsagency. The two stands of Frozen product in the photo were a magnet for kids and those buying for kids.

Placing the two stands together is a smart move as together they are more visual powerful than if apart.

Some newsagency marketing groups are offering their members access to Frozen product from plenty of suppliers – five at least. This allows those stores to sell a strong story that competes with the majors.

Price is not an issue as the bottom feeding deep discount stores are not heavily into this brand yet.

If you are do not have Frozen products on your shop floor you are certain to be missing out.

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Gifts

Checking out gift suppliers for newsagencies

giftsI am grateful for the time given by gift suppliers in Adelaide and Perth yesterday where I got to see some exciting new products and existing products presented in a new way.

There is no better way to buy gifts than as when they are presented in a best-practice way when you can see a full range story as you would want it in your own shop.

While it’s terrific to meet with reps in-store, being face to face with products in a showroom is more useful. It works better for the supplier with more orders too.

The last two days are a reminder of the value of being outside the business working on it.

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Gifts

Tapping into Rolling Stones interest

guitar-stonesWe have this miniature licenced Rolling Stones merchandise as a feature among our male gifts. It’s part of a broader rand of licenced products from several suppliers that we have sourced for music fans and for collectors of specific licenced merchandise.

We sell cards for guys so why not gifts?! Too often I hear newsagents say male gifts are a challenge. They not if you think about it laterally. Male gifts are not as obvious nor is the segment as well served as is the case with female focussed gifts.

Get your male gifts right and sales surge as gift shops often ignore the opportunity.

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Gifts

A gift shop for guys

malegiftshopMenKind is a network of more than forty gift shops catering to male shoppers and those who buy for males. Their range is a mixture of funks, tech and sports. Close to half the stock I saw is available from suppliers in Australia. While many Aussie newsagents say it’s hard to source gifts for males MenKind is a business that is doing it well and packaging it in a smart way.

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Gifts

I like to see kids on the floor admiring our range of Beanie Kids

kfloorSome collectors of Beanie Kids like to take their time looking at what we have and we encourage it. Even though space is limited in the shop, we are happy to see someone so devoted that they are kneeling or sitting in front of the stand looking at each Beanie Kid in the extensive range.

The interest of an intense Beanie Kid collector can attract others and drive sales as I saw happen for myself Friday last week.

This girl in the photo was fascinated and another girl noticed and started looking. Soon the two were talking and the first girl was selling her new friend on collecting these Beanie Kids. It was a thrill to see.

Collectible products come in all shapes and sized=s and price points. Each is valuable in its own right if you have a good range and merchandise it how collectors like.

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Gifts

Sydney Reed Gift Fair starts today

The Sydney Reed Gift Fair starts this morning at 10am and runs for four days. While nowhere near as popular as the fair earlier in the year, this fair is expected to attract around 10,000 visitors. Plenty of those will be newsagents.

If you are based in Sydney and not already into gifts, make time to get to the fair to start looking at what you could carry. Time is running out for you to make that transition. Maybe I’ll see you there.

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Gifts

Guitars are hot as gifts in newsagencies

guitarsHere’s a tip – guitars are hot. Guitar puzzles, guitar nano blocks and these cute guitar clocks. Plus guitar magazines.

Talking with the wholesaler of Nanoblocks, they say one of the guitar blocks is the absolute top seller of their range. It’s sold to guys and to people buying for guys.

Information like this is gold when it comes to ranging gifts and allied products in our newsagencies.

Ask suppliers what guitar themed products they have. Consider being a destination for all things guitar – except for the real thing.

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Gifts