UPDATE: N-Stock has been reviewed by VANA and efforts are being made to work with traditional newsagent suppliers to develop online opportunities further. It is good to see it move from the offer of three years ago.
I have a few issues with N-Stock, the VANA initiative now endorsed by the ANF through which stationery and other items are offered. It is on my mind today because of another three pages fax from them – this time offering Global Star Diaries.
- VANA and the ANF failed to serve newsagents on the Bill Express matter. It is wrong for them to charge off into other areas when they continue to fail on basic association service.
- My VANA association member funds helped create N-Stock. That should be enough for me to gain full benefit.
- There is double commission for accredited newsagents. I am not about to give up two days to do training telling me to do things which I already do. While the accreditation training may teach me one or two things, using rebates as a carrot for me to pay for training is wrong. Their approach to accreditation is like the supplier approach to compliance – there is little basis in business performance.
- Associations have no business acting like a marketing group or a stationery wholesaler. If they do, maybe marketing groups should act like associations and offer HR and other services.
- The deals rarely have overall retail context – seasonal or whole of line.
I label N-Stock a con because it is not the straightforward off it makes out to be. We have no visibility of the commission being made by the ANF and VANA on the deals. Newsagents are required to spend money on accreditation training to access the best deal. They often promote products which compete with brand name suppliers we see at trade shows, in the national magazine and supported on TV (teaching us to be poor retailers) and there is no comparative pricing to justify the claims of incredible deals.
I am a director of newsXpress, a marketing group for newsagents. We offer deals like those offered through N-Stock. It is important readers know this and therefore my conflict in discussing my concerns. However, the association playing in this space conflicts them on many fronts and I am sure their Directors have not thought this through.
Given the relentless promotion of N-Stock, placing VANA and the ANF in the marketing group / supplier space, it would be appropriate for groups like Nextra, newsXpress and Newspower to consider offering association services which, if acted upon could bring the Associations to an end.