Yesterday, Anthony from the newsXpress business and I talked through some of the back office fulfilment setup and processes in place for several consumer-facing websites we operate through the newsXpress business. It may be useful to any newsagent with a website for their business or considering one for their business:
The video is part of a series for Tower Systems on management of a website and streamlining in-store processes.
Getting sales online is only the first step in success from an online business. Back office fulfilment is key to cost management and mistake mitigation.