Just got told by biggest newsagent at Melbourne Airport that newspapers don’t arrive these days until 7.30am. This idea of giving one ex newsagent, Cameron Mullunger, the distribution contract for the whole of Melbourne is not going well. Why did Nine follow News into this deal? pic.twitter.com/TJ2IWeXkOY
— Stephen Mayne (@MayneReport) May 10, 2022
Update (12:26): we’ve had customers coming in saying there was coverage on this topic on 3AW today, which surprises me given they are owned by Nine Media, one of the companies responsible for the mess.
We in the aged care industry feel your pain – we can no longer get resident newspapers and magazines delivered. The simple things such as having your newspaper to read over breakfast is now a dogs breakfast as we have to have an individual subscription for each resident to the newspaper, which cannot be guaranteed to be delivered.
SO it has been a few months since Lygon media shut down in the north of Melbourne. I and others have been trying to find someone to deliver the newspaper to my father who is in a nursing home in Brunswick (on the border with Essendon)…
All he wants is to have the Age on a Wedensday and the Australian on a Saturday…
I’m completely at a loss to work out who might do this now? The nursing home is only recieving the Herald Sun. They can’t seem to be able to get the Australian?
Any advice would be appreciated. The nursing home is also at a loss…
Will, the best thing for you to do is to contact each publisher direct as they control all deliveries now.
Weekend Australian not delivered again. Impossible to speak to anyone to get problem fixed. Such poor customer service. I thought technology was supposed to make our lives better.
I live in Melbourne’s northern suburbs. I subscribed to The Age about 8 months ago for online access and weekend paper delivery. I’ve received about 60-70% of my subscribed papers. Other times I receive nothing or another publication (Herald-Sun or The Saturday Paper). Has become worse the last few months. The delivery is either just on my property or it is on the footpath or naturestrip (public land), so is sometimes taken by people walking past before I get to it (recorded on security cameras). Yesterday’s delivery was on the naturestrip about 3m from the fence line, in front of my next-door neighbours!
So far the reports to The Age have resulted in an “extension” to my subscription. This action is acceptable for a missing paper or two, but extending a service that is failing to ‘deliver’ the prepaid goods and services is not addressing the problem.
So in 2022-23, with all the advances in technology, it seems a very simple service (newspaper delivery) that was enjoyed only a decade ago is now so hit and miss and pleasure of the past.
Nadine, this is what happens when local small business newsagents are cut out of local newspaper home delivery. It’s like the publishers want to kill their once golden-child.
Delivery in my semirural area after 20years is becoming a nightmare. My nearest milkbar is 6kms so thats not an alternative. Who can we contact to get an acceptable service afterall we are paying for it
Hi All, I just took over a delivery run and got my first BAS done by my accountant and was shocked to see I have to pay GST on the sales and home deliveries! Is this correct or have they made a mistake?
David, if your accountant has never done accounts for a distribution newsagency, consider switching to someone with that experience. There are some complexities, but they are easily dealt with.
You’ll pay GST on income less GST on your purchases. The challenge is the publisher paperwork.
Thank you Mark I will look in to it further