The new shop we took over in Malvern Victoria needs re-carpeting. We did some investigation under the existing carpet and sought professional advice. Given the age of the building, the multiple layers of flooring underneath, including some challenges, we decided to close from Friday through to and including Monday.
This closure allows the whole shop to be done properly and safely for all. Safety is the key here, given what is under the floor.
We have been letting customers know in-store an online. here’s the note we have provided:
News from newsXpress Malvern.
We are closed from 5pm Friday March 11 until 7am Tuesday March 15 so that we can replace the carpet in the shop with new carpet. This is a big job and the safest way to do it for our customers, employees and tradies is to close.
We apologise if this inconveniences you, but, safety is important.
Since we bought this business 12 weeks ago, we have made some changes. You might have noticed the new card wall and the new range of cards. New carpet is the next step.
We are also adjusting where we place the newspapers so we can introduce some gifts we think our customers will like.
Our commitment is to offer you the best range of magazines you’ll find in Melbourne, a wonderful range of cards, gifts you’ll love to give and stationery for home, and work.
Thank you for shopping with us, and sorry about being closed for 3 days.
Take care …
Guy and your newsXpress Malvern team.
This shop was in the same family for close to 40 years. We are being careful to not make big changes all at once. Last week it was the card wall and range of cards – all new. This weekend, it is the floor. Next, it is walls and the counter area. In a few months we will start to tackle the main shop floor fixtures.
Before we started any of these changes, we edited what was there, removing ice creams, drinks and everyday confectionery, while at the same time expanding the stationery offering. All of this done based on data.
We have a tight budget. Our approach is frugal, because we know every dollar spent has to be recovered.