Orders issued Wednesday by VCAT in a matter between the proprietors of Elsternwick Newsagency and their landlord were in favour of the owners of the newsagency:
Having regard to the findings set out above the Tribunal finds in favour of the Applicant and will order the Respondent to pay compensation in the sum of $399,405.68.
It is worth reading the full details published on the matter as they speak to the value of good record keeping and clear and concise communication.
While the orders could be overturned on appeal, the VCAT orders are a key next step in resolution of a complex and expensive matter.
I know of newsagents in dispute with their landlord but are unwilling to commence any proceedings. I think some landlords prey on this reluctance for a legal fight. Forums such as VCAT make it easier for small business retailers to commence action and have a matter considered and resolved for a lower cost in legal fees. Of course, they will rack up if the matter is appealed.