Buggy Windows update impacting newsagents

A Windows update pushed by Microsoft earlier this week is causing computers run by plenty of newsagent to crash. This is not a newsagency software problem. It is a Microsoft caused problem. If you are experiencing a computer shutting down unexpectedly it is likely to be this problem.

Here is how to back the Microsoft Windows update out of your computer.

1. Click on Start.
2. Type RUN.
3. A menu will appear that will include a RUN app.
4. Click on RUN.
5. Type exactly this:   wusa /uninstall /kb:5000802
6. Press enter.
7. The windows update will uninstall.
8. You will then need to re-start the computer.
9. Do this on every computer that has the Windows update installed.

Once the uninstall is finished you will need to restart the computer.

My advice is do this before calling anyone for support as their advice will be to do what is on the above list first.