There are several phone based scams doing impacting newsagents right now.
- One is from someone claiming to be from the tax office and asking for bank details, ostensibly to pay a refund to you.
- Another is from someone claiming to be a debt collector for the tax office and that you have to pay an amount, usually around $5,000, to avoid court action.
- Another is from someone asking you to vend a voucher for them as a test.
These calls are on top of phishing emails, that are seriously problematic.
Make sure your staff are trained. never provide information. Ask for a name and number to call back. They will usually hang up at this point.
In terms of emails, tell your staff to never click on a link.
Why does this matter today? because another newsagent has lost a ton of data and a chunk of money by being scammed.