This announcement from the premier has details:
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Laws to protect retailers, players and the community during and after COVID-19
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Temporary powers to enable Lotterywest to provide additional grants and fund other worthy grant programs
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Prize payout period extended and claims made easier as part of social distancing measures and minimises retailers contact during COVID-19
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Players to be able claim prizes regardless of travel restrictions, community isolation or due to temporary closure of retail outlets
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New laws to further support the $159 million community COVID-19 Relief Fund
This information was sent to retailers:
Today, Wednesday 15 April 2020, Premier Mark McGowan announced some temporary changes, giving players more options to claim their prize. This is currently subject to legislative approval.
These changes include temporarily extending the prize claim period on selected valid winning tickets from 12 to 24 months, and also introducing the option for Lotterywest to receive prize claims from players via email, as well as claiming their prizes in-store or via post. You can read the Premier’s full media statement here.
The health and wellbeing of Lotterywest retailers and players is important to us. Due to COVID-19, health guidelines have encouraged cashless payments. We’re making these temporary changes in response to health concerns, and to support those who are not comfortable handling cash.
We’ll send you an email and terminal message confirming all the details once legislation has been approved. We expect this will be in the coming weeks.
Don’t see this from he lot.