As the advice of health authorities and the respective governments across Australia and New Zealand continues to evolve, I want to keep you informed of the steps we are taking to support you during this period.
We recognise that shopping centres provide essential services including food and groceries, pharmacies and medical clinics and as such, these services will continue to trade as directed by authorities. We recognise the lock-down advice of both countries and are working with retailers on the ground in regards to closing these stores.
We acknowledge that we are in uncertain and unprecedented times and that many businesses are facing significant challenges on many fronts. To assist you, we are committed to flexibility of payment terms and recognise the varying requirements of our retail partners. We’ve already been in touch directly with many of you, otherwise please contact us so we can understand your position in more detail and work with you on your particular circumstances.
For those retailers still trading, our focus is on providing a safe place for people to shop and work, with increased cleaning and signage advising customers of safe hygiene practices, as well as the addition of extra hand sanitising units in high use areas. We’re also keeping customers updated advising of the changing trading conditions.
We continue to closely monitor the situation and will keep our retailers informed as more information comes to hand.
Thank you for your continued support.
Brett Williams
Managing Director, Retail
AMP Capital