The crossword segment of magazines continues to perform well in retail newsagencies. I see plenty of businesses reporting growth and those reporting decline report a lower decline for crosswords.
Crosswords respond well to in-store engagement and promotion. For a small investment of time, you can expect a lift in sales of crossword titles. Here is my current list of top engagement opportunities for a retailer with crosswords:
- If you have a table where shoppers can sit for a while, open a crossword and placing some pens nearby so people can engage and complete a crossword together.
- If you don’t have a table, set one up as this is an easy way to boost sales.
- Move the entire crossword segment next to weeklies. Every time we have seen this done there is a terrific sales jump.
- Also place crossword titles with their parent brand: Better Homes and Gardens and Australian Women’s Weekly, for example. This could be done as co-location – in addition to regular placement. I say also as this should be a secondary placement.
- Call out a crossword title as a staff member fave and note why with a small sign in front. This type of personal recommendation works well in book retailing.
- In front of top selling weeklies, place a plastic or acrylic pocket with A5 titles from the same brand as both titles are bought by the same shopper.
- Pitch a crossword or two at the counter.
- Consider a crossword themed window.
- Consider a crossword lovers event. It could be a simple afternoon team with the idea of them meeting each other and sharing stories. Your focus could be to thank them for their love of crosswords.
- Trial placing your most popular two crosswords next to daily newspapers. Count how many you place so that you can measure the success.
- Run a loyalty program for magazines. Crossword shoppers will appreciate this and drive more whole of business shopping as a result.
- Shine a light on your range on social media – let locals know that your business is the local destination from crosswords.
I get that some reading this will say we only get 25%, why bother. I agree the margin is disrespectful. However, crossword shoppers purchase out of habit. That makes them valuable to us beyond the crossword purchase.
What a good first tip.
You will have parents and children; friends; trivia group mates all in for the crossword.
Or what about a crossword wall with a super one and some little ones copies where people can complete at will.
And I agree about how it works in book retailing – the staff recommendations.
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