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Retail management advice: reduce visual noise

Visual noise can block sales in retail, especially in a shop with products that themselves are colourful, like a business with cards and magazines.

Suppliers add to the visual noise challenge with suggestions (demands from some) for displays focussed on their products.

Your visual noise strategy for your business needs to serve your business.

Less is more, usually. Less noise means that the messages you do have are more likely to be noticed.

Stand outside your retail business and count how many different messages you pitch from the front of the shop through to the counter. Look at how organised they are, what they demand of the customer, what they pitch, the ease of understanding them.

Make a list.

Start cutting.

You have a few seconds to get attention. the more focussed you messages the more likely they will be understood and acted on.

What does all this actually mean? Less posters. Less signs. Less feature displays. Less visual noise. So what you want noticed is more likely to be noticed.

Finally, an oldie but a goodie: show, don’t tell.

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Management tip

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