XchangeIT reps say they have been asked to connect lottery terminals with newsagency POS software. They are talking with POS software company its about feeding transaction data from lottery terminals to POS software.
As I understand it, XchangeIT will receive transaction data that you select on your POS terminal to add to a sale. If you have multiple lottery terminals the feed will all be to one XchangeIT location and you’ll need to select the right transaction.
Here’s my question for those who capture lottery product sales in their newsagency POS software: are you likely to use something like this or will you stick with scanning tickets?
I am asking the question here since I don’t currently have lotteries in my newsagencies. My feeling is that the XchangeIT planned approach is clunky and that it brings another party to lottery transactions that does not add value.
It’s a no from me – I cannot see how this could work either efficiently or effectively. We can’t scan tickets in WA, so everything is keyed in manually. To link a lotto machine with a POS register and potentially tie up both at the same time for a transaction will not work (for me anyway).
FFS no, not ever.
Before Tatts looks at this or any other integration offer they should be looking at ways to stream line the terminal sales process. Too many processes involved in a lot of the basic transactions at the moment. Talk to the agents, get ideas on making the sales process quicker, surely the technology is there.
It would be handy but the increased system complexity and risk outweighs the benefits. If it was a direct feed off the terminals then it would be worth looking at but that can’t be done. The data has to come from an internet connection and looks like a third party like XChangit. Their isn’t much for Lott to gain from this so will probably be extra fee to XChangit.
Corporate stores might be interested in it but little benefit to independents.