I am grateful to have visited the ground-breaking Amazon Go store in Seattle twice this year. This is an extraordinary shop, built by an extraordinary business.
- No sales counter.
- No cash or credit cards processed in-store.
- Choose what you want, and leave.
In this video I explain what I saw and try for context for small business retailers in our part of the world. While I shot this for customers of my POS software company, it is relevant to newsagents and their suppliers.