Newsagents are having returns submitted to Gotch rejected by the company. Tower support people have check rejected files as have XchangeIT people – both parties say the returns files are to standard. The problem appears to be at the Gotch end. It looks like something has changed at Gotch over the weekend.
UPDATE: 4:35pm. Gotch says the number of stores affected is 36, that they do not know the cause and that they are working on it at their end.