It is good to see the issue of abuse of retail employees by customers get considerable coverage in the last 24 hours. The campaign has grown out of a survey run by the Shop, Distributive and Allied Employees Association. This is good activity by a union.
In our channel, regular abuse is from customers throwing money for a newspaper because they are angry at the prospect of waiting to pay. At the other end of the scale, some newsagency employees have experienced awful physical abuse while others has experience dreadful verbal abuse.
Working in retail can be tough. Especially this time of the year.
Nice to see a union preaching respect and manners. They should send it to their militant peers at the cfmeu, mua, actu, blu.
Every grouping, business, political, union, has militant peers. This post is about an issue retail business owners should know about and have a firm position on. The argument about militant unions can be prosecuted elsewhere, along with the argument about tax dodging businesses and more.