After a review of its Australian business, UK card company Carte Blanche is closing its Australian branch. My understanding is staff finish up this week, someone told me it is today. Simson is taking on the card range and Jasnor is taking on the plush range.
I have not seen communication from Carte Blanche so I do not know the arrangements for returns.
They are officially closed 31 Dec 2017.But Botany Office open for Financial Matters. Looks like returns processing will be handled by Simson staff.
Some weeks ago Simson saw it necessary to contact its customers with a legal statement that they were representing carte Blanche cards. A well planned transition it seems.