A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Newsagency management tip: consider a profanity filter on your Facebook page

Facebook offers you settings on your business Facebook page that enable you to mute offensive words. I suggest you check k your settings and ensure they are what you want for comments on your business Facebook page.

I saw a post recently where a business promoted new products just arrived in-store. Someone commented that they liked them and in one sentence used the ‘F’ word. They meant it in an excited / happy way whereas others reading it could see it as a swear.

With the right Facebook settings the ‘F’ word would never make it as a comment, thereby reducing the opportunity for someone else’s comment offending a reader who could be your customer.

9 likes
Management tip

Leave a Reply

Your email address will not be published. Required fields are marked *

Reload Image