Through my software company I do work in a range of specialty retail niches. The newsagency channel is the only retail channel with an EDI platform owned by suppliers and for which retailers pay an access fee.
Having to pay to access XchangeIT disadvantages newsagents. It imposes a fee that newsagent competitors do not have to pay for similar type services from what I understand.
Suppliers benefit tremendously from EDI data flowing to and from newsagents. Newsagents should not be required to pay for this. It is time XchangeIT access was free for newsagents.
And while I am at it, it is time for XchangeIT services to be best practice rather than perpetuating out of date practices.
For the record, newsagents using software from Tower Systems are not forced too pay software support fees to retain access to XchangeIT. In my opinion it is wrong to force newsagents to have to pay a POS software co. to maintain such access.