I have observes the new way Tatts requires its retailers to sell instant scratch tickets and wonder if there is an occupational health and safety issue.
In stores where I have observed in the last couple of weeks, talking with employees, there are several extra steps involved now in selling scratch tickets. Besides the additional labour cost involved, there is movement at the counter, a level of movement an OH&S specialist ought to look at in my view.
It could be that an OH&S expert would say the additional movement across the counter in okay. They may also say it is not okay.
This is an issue since Tatts controls what is placed where, their placement decisions and their subsequent changes in how scratches are sold have forced a workplace change that ought to be at the very least assessed.
Workplace health and safety is a big issue for any employer. In this situation where how you operate, the processes you follow and the layout of the workplace are controlled by another organisation … well it complicated things.
I hope those with Tatts have considered this from an OH&S perspective.