A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Sunday newsagency challenge: look at your CCTV footage

My experience is small business retailers look at CCTV footage only when looking for something specific. Take a look for no reason at all and see if you notice anything unexpected. Often when retailers do this at my suggestion they discover things that surprise them and, occasionally, things that anger them. Either way, they are better for the knowledge.

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Newsagency challenges

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