A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Sunday newsagency management tip: say no to reps who just turn up

Reps who turn up in your newsagency without an appointment can take up valuable time. My advice is – no appointment, no meeting. They soon get the message.

While some people like the interruption of a rep visit or the free coffee that could come from listening to them in a nearby cafe, the reality is many rep visits are a waste of time.

Any visit ought to run to a set time, have a specific goal and be at a time you approve. Otherwise it could cost you more than it should.

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Management tip

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