This afternoon, Network Services released update #5 on the transition of magazine titles to Gotch. Click here to access this update.
FYI this is the last update from Network.
This afternoon, Network Services released update #5 on the transition of magazine titles to Gotch. Click here to access this update.
FYI this is the last update from Network.
There update doesn’t say why we got no magazines today. The newsagent we share a warehouse with got his magazines.
We paid our bill on time and in full so it can’t be that, although we were stopped once before despite having paid early
No problems here, well done Tower Systems, Network and Gotch. Absolutley fantastic result.
All,
I posted the remarks below on this site about 2 weeks ago ……. and guess what …… despite all the warnings NS has NOT transferred the data to G&G correctly.
If NS had moved the data correctly – i.e what we transmit within the SL2 file and if they had a complete listing of subagent attached to Distribution Newsagents or asked some simple questions we would not be in the situation where we are in, being asked by a direct G&G (but not NS) subagent to supply a listing of the magazines we now don’t supply, so they can order from G&G.
Our XIT and Newsagent software is not at fault. The failure is with NS & G&G for not understanding their Newsagent clients.
The situation in SA for many Distribution Newsagents is:
1. Some have added a (B) to the end of the Bauer product to ensure only Bauer mags go to a direct G&G account.
2. Some have not given any Bauer 3rd party product to the Retail store.
3. Some have said “stuff it” and given the store everything as usual and see what comes back.
It seems from today’s delivery by G&G everything I said below is true.
John
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From the start the big concern and I believe still not addressed in any forum, is where a Newsagent (or lookalike) has a direct G&G account and NO Network account.
Now I know NS have said all Bauer product in this case will still come through the Distributing Newsagent and any 3rd party product will go direct via the sites G&G account.
However how will/does G&G know for example how many say “Lovatts XYZ” I send to the “lookalike” newsagent, who has a direct G&G account.
No one has asked for this data.
Will all Distribution Newsagents receive supplies they no longer have an outlet for?
Will direct account G&G stores be under or over supplied?
I’ve been waiting to see the answer, the best I’ve seen is Julie G’s comment “that all data is being sent over to G&G”.
My understanding is NS have do not have an IT “back end” that could use the individual subagent sales sent via XIT, if I’m correct, then how will G&G know the correct allocations of say all Lovatts titles to non NS account store?
Could be way off track here and happy to say sorry if wrong.