APN sent this email to affected newsagents in North Queensland at 5:28pm last night. While the email provides a week’s notice on a price rise, anyone working with newsagents would know that an email late on a Friday is not a smart move – if they want newsagents to be properly informed about the contents. Newspaper publishers need to get better at their email communications.
its not just the timing its the contents that all newsagents should be more concerned about – shift from percentage based commission model to a fee-based commission model for example