People expect easy access to information about business opening hours now more than ever. Thanks to Facebook, Google and other platforms, people expect to find answers to questions about when you will open and closed. If you are not on top of these and other platforms people will be frustrated in not knowing what your hours are during holidays such as Christmas and New Year.
Sure, it is a bit of extra work – but being open with your customers across a range of platforms is good customer service in 2016.