A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Sunday newsagency challenge: trust no one

  1. Have systematic processes in place to check cash, inventory and hours worked.
  2. Make catching employee theft easy.
  3. Make detecting shopper theft easy.
  4. Systemise your processes to eliminate shadows and corners.
  5. Rely on facts and not gut.

Trust no one.

A newsagent discovered the employee they trusted the most had been stealing $300 a week for two years. This went undiscovered because they did not use the tools at their disposal that provided evidence of the theft.

Trust no one. This who respect you will want you to have strong management practices in place – to prove their honesty.

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Newsagency challenges

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