We have a number of partworks customers who shop with us monthly we don’t mind as they pay for new parts as they arrive by credit card. The monthly visit is to collect issues we have for them. If they skip a month it’s okay as we have been paid.
With more newsagents pulling out of partworks we are finding more customers prepared to drive a distance to collect series they are passionate about.
Serving this customer is all about making it easy for them. This includes easy payment, clean storage, good communication on arrivals and chasing issues which may have been missed.
With partworks customers more valuable for other purchases compared to regular magazine customers, these are services we are happy to provide.