A blog on issues affecting Australia's newsagents, media and small business generally. More ...

An identity check can protect your business

A newsagent yesterday gave away confidential information about their business lease to someone on the phone without verifying who they were. The caller said they were from an organisation associated with the business. It turns out the caller was from an organisation seeking to compete with them.

If you are not certain of who is on the phone seeking confidential business information, have some questions ask to be sure of their identity. Without certainty, don’t answer the questions. The last thing you want to do is to help a potential competitor cause your business harm.

Yes, unfortunately, there are some unscrupulous people associated with the newsagency channel.

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Ethics

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