A blog on issues affecting Australia's newsagents, media and small business generally. More ...

#3 of five provocative suggestions to challenge how you view and manage your retail newsagency

This week I will publish five deliberately provocative suggestions on aspects of retail newsagency management and operation. My goal is to challenge newsagents and their suppliers to break free from the past and engage in more present day retail

Suggestion #3: stop your card supplier putting out new stock, do it yourself.

Learn how to correctly put out new card stock when it arrives. Ensure all your employees business learn this. Start doing it.

Your employees will be more knowledgeable. Card sales should grow as a result.

New stock will spend less time in boxes and more time on your shelves.

It will also mean your employees can better serve customers.

If you’re like me you will find it liberating.

This suggestion is about taking ownership of the department and freeing your card company associates to work more creatively on your business. It is about you and your people knowing more about what you sell.

Are you up for this revolutionary suggestion?

While I am publishing the suggestions I am not necessarily advocating them for all newsagents. I see this blog as playing a role in challenging how we look and manage our businesses and from that encourage newsagents to think carefully about decisions they make.

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