The A$6.5B takeover bid for Toll by Japan Post could spell challenges for Australia Post if it proceeds. It would almost certainly inject stronger competition into parcel services and express post services, important parts of the Australia Post model. I expect it would also lead discussion on privatising Australia Post or at least parts of Australia post to enable it to be more competitive.
The Age and many other news outlets says that e-commerce is driving this acquisition.
As a user of both. Toll will have to pick up their game to beat Aust Post.
example 09.02.15 I logged onto Tolls Online Pickup, completed the form, got a confirmation email that all was ok. I expected the goods to be picked up that day and delivered the next. It was not until late the next day when I started asking where was my Contract? that they started to look for my booking … their excuse ‘technical difficulties’.
Aust post took the signed contract back, delivered the next day, routine.