Find somewhere away from your business , a coffee shop, a bar, a restaurant, somewhere that is busy with people all around you. Sit down and write a note to yourself explaining what you think needs to be done to improve the business.
I find that when I am sitting in a busy location away from the shop I able to have a perspective on my business that is detached, that has a useful perspective. The ideas that flow from this are ideas I’d tend not to get when I am i the business.
So, write to yourself, your other self at the business, about what needs to be done. Be brutal and clear. Prioritise the list. Given that time is not on your side mark the items on the list that are not negotiable to this version of you sitting away from the business.
The promise you have to make is to do the things that are not negotiable.
My experience is that newsagents are opinionated about other businesses they see. The goal of this post is to direct that back so that your business benefits.