Further to my post Saturday about a newsagency employee stealing from customers for lunch money, I have had calls today from two different newsagency businesses about theft. One was suspected employee theft over the last three months amounting to $9,000 – the cost of the second hand car the employee just purchased – and the other was from a supplier rep who short-changed returns credits over the last couple of years costing the business an estimated $8,000.
People steal because they think they can get away with it. The tighter your processes the less opportunity they have and the less likely they will steal.
It’s on you.
Is it stealing when a newspaper company charges you freight despite them not paying any? This could add up to a couple of thousand dollars since a new transport arrangement was put in place?
Be careful, even your most trusted employee can steal. it happened to us and now the employee and family (they were family friends) blame us.
John you’re right about the most trusted. Tight management with zero tolerance is the best approach. If they think they will be caught they will stop.