A young boy – 5 or 6 – presented at the counter on Saturday and asked if we had Happy Hoppers. I took him to our display on the shop floor. On seeing this, he yelled out at the top of his voice: mum, they have them they have them! Others in the shop smiled.
The joy expressed by the kid was infectious. It gave me a real boost.
I love that he asked for the product by name and love even more his excitement at finding it in our shop. This is a $2.95 destination purchase to remember.
Everyday in our shops we have engagements that provide us with a reward that can be more valuable than profit. I love it.
Wish I’d been there to hear that little feller
🙂