Another newsagent has been hit by a UKASH scam with someone calling the business claiming to represent what they called epay services. They were aggressive and demanding, telling the staff member to print two UKASH $300 vouchers. They knew the voucher serial numbers which is particularly disturbing and is being investigated by several parties right now.
No one from epay or Touch would ever call your business asking you to print a voucher. Tell your staff.
I was recently scammed for the same thing at my workplace. I tried to cancel the payment with E-Pay within an hour. The scammer was absolutely ruthless and unrelenting. My employer paid the bill two days later, but is now relentlessly trying to secure back from me payment for my mistake. I can relate to this incident, however, my employer wants me to pay, and won’t take the matter any further like you are. Could you please inform me to the parties involved in the investigation. Should the communications ombudsman be the one to contact? Anyone else won’t help.